Business Details
About
HotelWedding VenueConference CenterBusiness Meeting Locations
"Welcome to the new Hotel Indigo Pittsburgh East Liberty, a beautifully restored hotel incorporating the city’s historic culture. Nestled in Pittsburgh's revitalized east neighborhood, guests can easily explore some of the city’s most popular attractions, including the Carnegie Museum of Art, Phipps Conservatory and Botanical Gardens, Frick Art & Historical Center, and Heinz Chapel.
Pittsburgh is also home to several world-renowned medical centers, universities and major corporations, such as Carnegie Mellon University, the University of Pittsburgh, Google, Duolingo, Philips Respironics, the Software Engineering Institute, UPMC Shadyside, and UPMC Children's Hospital of Pittsburgh.
Each of the 135 spacious boutique rooms features complimentary Internet access, USB outlets, plush bedding and spa-inspired showers with Aveda products. Guests can also visit the 24-hour business center for any work-related needs and unwind after a busy day in our casual, yet sophisticated, restaurant and lounge.
"
Location
Hotel Indigo Pittsburgh East Liberty by IHG
123 North Highland Avenue, Pittsburgh, PA
15206, United States
Hours
Reviews
4.2
1,395 reviews
5 stars
785
4 stars
345
3 stars
121
2 stars
58
1 star
86
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Asia, Mackenzie, and Ryan for their exceptional service.
Room Quality
Guests reported mixed experiences regarding room quality, with some noting cleanliness and spaciousness, while others mentioned issues like outdated decor, maintenance problems, and cleanliness concerns.
Dining Experience
The dining experience received mixed reviews, with some guests enjoying the food and breakfast options, while others complained about slow service and cold food.
Parking Issues
Valet parking was frequently mentioned as expensive and inconvenient, with limited street parking options available.
Maintenance and Cleanliness
Several reviews pointed out issues with maintenance and cleanliness, including dirty rooms, broken amenities, and inadequate housekeeping services.
- AHAli Hassan2 days ago5.0Absolutely phenomenal experience. Had a harrowing few days in Pittsburgh and I was so glad to be able to decompress at Indigo. Friendly staff, DELICIOUS breakfast, and extremely comfortable rooms. Showers were spacious and the provided toiletries were all premium. Plus unbeatable location and a great price to boot. Would give more stars if I could. Highly recommended!!!
- AAAngelaNov 17, 20251.0One of the dirtiest and most dingy hotel I’ve ever stayed in. Housekeeping was screaming and slamming doors at 7 a.m., making it impossible to sleep. Only positive was the location—otherwise I would’ve left, but everything else was sold out. Definitely not worth the stay.
- JPJasmine ParraNov 12, 20251.0This hotel is horrible. It was so disgusting. Furniture was filthy in room. Found a bug on the floor near bed. Bed was not very comfortable and the pillows were terrible. It is not 3 star hotel- more like a motel. I was roped in by a good price and really regret it - looking back I think you’re better of spending $30-50 more and sleeping comfortably
- SSShawnNov 9, 20254.0Very nice hotel! Desk staff were great when we came in and extremely friendly. Reggie was the cherry on top to our experience. Luckily we found street parking and saved that steep $35 valet charge. No carpeting in the room made it quite loud and echoed a lot. I felt like I was trying to be more quiet in the room than I am at my apartment. Hotel room was nice overall and very spacious.
- DRDeb RhoneOct 27, 20253.0The hotel has a lot a deferred maintenance that needs to be done . No chair in room (except a desk chair). I've actually never been in a hotel room that didn't have a place sit except the bed! Thankfully, was not spending a lot of time in my room. The soap is cheap and harsh....had to go and buy my own hand soap. HOWEVER...ASIA at the front desk is a TOTAL sweetheart!! Very easy to work with and she's knowledgeable about the hotel and the area. Really enjoyed working with her! If there was a rating for front desk service she would get a 20 out of 10!!!!
Frequently Asked Questions About Hotel Indigo Pittsburgh East Liberty by IHG
Is Hotel Indigo Pittsburgh East Liberty by IHG suitable for business travelers?
Yes, Hotel Indigo Pittsburgh East Liberty by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Pittsburgh East Liberty by IHG have a loyalty program?
Yes, Hotel Indigo Pittsburgh East Liberty by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Pittsburgh East Liberty by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Pittsburgh East Liberty by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Pittsburgh East Liberty by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Pittsburgh East Liberty by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Pittsburgh East Liberty by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi and business facilities?
Yes, complimentary Wi-Fi is available in public areas, and there is a 24-hour business center for guests' work-related needs.
Is the Hotel Indigo Pittsburgh East Liberty pet-friendly?
Yes, dogs are allowed at the hotel, welcoming pets during your stay.
Are enhanced cleaning and sanitation measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, offers additional sanitation in food areas, enhanced cleaning of common and guest areas, and sanitizers are available.
Is there a fitness center available at the hotel?
Yes, the hotel features a fitness center with free access, equipped with elliptical machines, free weights, and treadmills.
Are there dining options on-site at Hotel Indigo Pittsburgh East Liberty?
Yes, the hotel has one restaurant and a bar where guests can enjoy meals and drinks.
Can guests use contactless check-in and digital room keys at the hotel?
Yes, the hotel offers contactless check-in and checkout as well as digital guest room keys for convenience and safety.
What nearby attractions can guests visit when staying at Hotel Indigo Pittsburgh East Liberty?
Guests can easily explore nearby attractions such as the Carnegie Museum of Art, Phipps Conservatory and Botanical Gardens, Frick Art & Historical Center, and Heinz Chapel.
Are there nearby dining and nightlife options around the hotel?
Yes, guests can visit nearby places such as Wallace's Whiskey Room and Kitchen, a restaurant and bar, Margaux cafe and bar, and Oasis Taproom, a popular beer bar and pub.
What nearby services are available to hotel guests in East Liberty?
Guests will find convenient services close by including Coinhub Bitcoin ATM, Western Union money transfer, mobile phone stores like Metro by T-Mobile and Boost Mobile, and beauty salons such as Topnotch Luxury Hair Boutique and Barbers Inn.