Business Details
About
Hotel
The Hampton Inn and Suites Pittsburgh-Downtown is located close to open food markets, street vendors and boutique shops. Our hotel offers complimentary breakfast and WiFi and is adjacent to the Senator John Heinz History Center and the University of Pittsburgh. We also offer a fitness and business center and free WiFi is included throughout the entire hotel.
Guests will enjoy attractions such as PNC Park or Heinz Field, both of which are within walking distance to our hotel. We are also close to the Medical District. Also nearby is the Carnegie Museum of Natural History.
Complimentary breakfast is offered daily and there are several restaurants within a short distance of the hotel. Restaurants such as Primanti Brothers, Cioppino, Church Brew Works, Lidia’s Pittsburgh, Roland’s and Osteria 2350.
Location
Hampton Inn & Suites Pittsburgh-Downtown
1247 Smallman Street, Pittsburgh, PA
15222, United States
Hours
Reviews
4.6
1,775 reviews
5 stars
1,230
4 stars
410
3 stars
82
2 stars23
1 star
30
What are people saying?
AI-generated from recent customer reviews
Location
Guests frequently praised the hotel's excellent location, close to attractions like the Heinz Museum and the Strip District.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individuals like Holly and Abby.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with housekeeping.
Room Quality
While many guests enjoyed spacious and comfortable rooms, some noted that certain rooms felt dated or had maintenance issues.
Breakfast
The complimentary breakfast was generally well-received, with a good variety of options, although some guests felt it could be improved.
- TKTravis K3 days ago5.0Fantastic property with FREE parking! Hampton Inn and Suites is the only hotel downtown with free parking. Here’s why I have Five Stars: 1. The BEST team members employed here. I read in other reviews about how great the employees treated them. I concur with those saying the team members are the very best. Holly was able to get us in a room after we showed up a little early. No waiting. When asked where to eat, they had a list for us. It described type of food and distances. 2. The room was in very good shape and well taken care of. We had a nice view from our corner room. 3. The property itself is in excellent shape and taken care of. 4. Free breakfast! 5. Safe neighborhood. 6. The best team members! When in Pittsburgh, this is your place. It definitely is ours!
- AHAlyssa Honigford6 days ago5.0What a gem of a hotel! We booked a room here somewhat last minute as we had an opportunity come up to attend a Steelers game. We were pleasantly surprised with the cost of the room considering it was the day of a game, and it's typically not cheap to stay in Pittsburgh for games. The hotel was incredibly clean and very up-to-date. The location of the hotel was great, as we had an easy walk to the Strip District to do some shopping before heading home and a very short Lyft/Uber ride to get to the stadium. It was easy to get in and out of while driving, the parking lot was clean and safe, and the free parking was an added bonus! Our room was clean, spacious, and comfortable. The lady working the front desk at check-in was very pleasant. The lady working at check-out barely looked up from her computer or acknowledged us, but maybe she was just busy. Overall, would definitely stay here again!
- NNNicoleNov 2, 20255.0Free parking and walking distance to the strip! Great customer service, very clean rooms, and was able to check in early!
- JEJennifer EOct 28, 20255.0I rarely review hotels unless I have a great experience. This hotel provided a great experience! The rooms were normal Hampton Inn rooms…clean and tidy with the usual accommodations. What sets this hotel apart is the service. Holly checked us in at the front desk and was exceptional. She had great recommendations for places to visit in the neighborhood, got us checked-in early, and offered to help with anything we needed during our stay. She was welcoming and friendly and so helpful. When we came back from our evening activities, it was storming outside and there was no parking available in the hotel lot. The night desk clerk (I didn’t catch his name) walked into the parking lot with me (in the rain) and showed me some extra spaces where I could park. He stayed in the parking lot with me till I parked, offered to help unload the car, and made sure I got back inside safely. Fantastic service!! I’d stay here again in a heartbeat.
- MTMike TOct 24, 20254.0Great location and that’s what you’re paying for. Right in the heart of it all. Staff was amazing, super helpful and knowledgeable. As a regular Hilton user (diamond) they stood out as some of the best I’ve experienced. Our room was mediocre at best…felt old/dated, musty, etc. Was suprised after reading rave reviews of the rooms. Maybe not all are updated? Out overall I’d return for the location and a staff that truly seems to care…a rarity these days.
Frequently Asked Questions About Hampton Inn & Suites Pittsburgh-Downtown
What accessibility features are available at Hampton Inn & Suites Pittsburgh-Downtown?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included during a stay at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, complimentary buffet breakfast is available for free to guests every day.
Are pets allowed at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel provide free WiFi and have a fitness center?
Yes, free WiFi is available throughout the hotel, and there is a fitness center available for free use.
Are there parking options available for guests?
Yes, free self-parking is available for guests at the hotel.
What nearby attractions can guests visit when staying at Hampton Inn & Suites Pittsburgh-Downtown?
Guests can explore the nearby Senator John Heinz History Center, the Carnegie Museum of Natural History, PNC Park, and Heinz Field, all within walking distance.
Are there any nearby restaurants to Hampton Inn & Suites Pittsburgh-Downtown where guests can dine?
Yes, guests can visit nearby restaurants such as Primanti Brothers, Cioppino, Church Brew Works, Lidia’s Pittsburgh, Roland’s, Osteria 2350, Noodles & Company, Sushi Kim, and Supper on Penn.
How can guests access cash or currency exchange near Hampton Inn & Suites Pittsburgh-Downtown?
Guests can use the LibertyX Bitcoin ATM located nearby for financial services including currency exchange.
What nearby cultural or historical sites are close to the hotel?
Nearby cultural and historical sites include the Senator John Heinz History Center, Western Pennsylvania Sports Museum, and Pittsburgh PA Smithsonian museum.