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Hampton Inn & Suites Pittsburgh-Downtown

4.6
(1812 reviews)

Business Details

1247 Smallman Street, Pittsburgh, PA
15222, United States
(412) 288-4350
https://www.hilton.com/en/hotels/pitdnhx-hampton-suites-pittsburgh-downtown/

About

HotelHampton Inn
The Hampton Inn and Suites Pittsburgh-Downtown is located close to open food markets, street vendors and boutique shops. Our hotel offers complimentary breakfast and WiFi and is adjacent to the Senator John Heinz History Center and the University of Pittsburgh. We also offer a fitness and business center and free WiFi is included throughout the entire hotel. Guests will enjoy attractions such as PNC Park or Heinz Field, both of which are within walking distance to our hotel. We are also close to the Medical District. Also nearby is the Carnegie Museum of Natural History. Complimentary breakfast is offered daily and there are several restaurants within a short distance of the hotel. Restaurants such as Primanti Brothers, Cioppino, Church Brew Works, Lidia’s Pittsburgh, Roland’s and Osteria 2350.

Location

Hampton Inn & Suites Pittsburgh-Downtown
1247 Smallman Street, Pittsburgh, PA
15222, United States

Hours

Reviews

4.6
1,812 reviews
5 stars
1,260
4 stars
413
3 stars
85
2 stars
23
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews highlighted the exceptional service provided by staff members, particularly mentioning individuals like Holly and James for their friendliness and helpfulness.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some specific complaints about room cleanliness were mentioned.

Location

The hotel is praised for its convenient location, being within walking distance to major attractions and offering free parking.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly stocked at times.

Room Condition

Feedback on room condition was mixed, with some guests appreciating the spaciousness and comfort, while others noted that some rooms felt dated or in need of updates.
  • RS
    R4v1ng Scorpio
    4 days ago
    3.0
    Mediocre... The rooms are clean the set up is pleasing. The pillows suck so much bring your own!!! The service as far as I've experienced is attentive. They recognize or respond to needs if needed! Breakfast is an amazing spread 😋! Bathroom may have gross lotion bottles.
  • SS
    scott skurdalsvold
    Feb 17, 2026
    5.0
    Best location in Pitt! Has a refresh vibe. Quiet rooms and fast elevators are the highlights. Lobby offers plenty of space to gather. Breakfast is standard.
  • JW
    Joshua Waugh
    Feb 12, 2026
    5.0
    I can’t say enough about this hotel and the staff. Especially Holly at the front desk. She was a ray of sunshine during a very hard time for me and made my stay so much easier. Thank you all for everything. This hotel is beautiful and clean. Very comfortable here.
  • TH
    Tiana Hose
    Feb 11, 2026
    3.0
    I tried calling to get more information and she hung up on me when she realized I wasn't able to provide payment at that exact moment. It was very clear that she was working for a commission and does not care about customer service.
  • CB
    carolyn bobola
    Feb 10, 2026
    1.0
    Worst Hampton stay I've ever had. Dirty warn room, stained chair, ick. Breakfast was slammed with groups so there was food everywhere, overflow trashes, pool area had empty bottles around the pool, discarded wet towels and a hot tub full of foam floating on top *ickkk

Frequently Asked Questions About Hampton Inn & Suites Pittsburgh-Downtown

What accessibility features are available at Hampton Inn & Suites Pittsburgh-Downtown?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included during a stay at Hampton Inn & Suites Pittsburgh-Downtown?

Yes, complimentary buffet breakfast is available for free to guests every day.

Brand Certified Facts from Hampton Inn & Suites Pittsburgh-Downtown

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