Embassy Suites by Hilton Pittsburgh Downtown

Reviews

• NN

  Nat

  Feb 8, 2026
  3.0
  The hospitality of the staff and a little better focus on cleaning would make this property better. The franchise owner seems to have all staff focused on profits. No pleasentries. Just get them in, verify their payment, get them out. i recommend that anyone staying at this hotel not pay the $45 valet parking because they use the $20 parking garage located in front of the hotel where you can simply park yourself. it was very predatory of them not to alert me that I can park myself in the same garage.That they're charging me more than double the cost of parking in that garage plus tipping the parkers is shameful. there is also a public popping garage, less than a block down the street that only charges $8 per day. see photo of public parking garage with the embassy in the background.
• RT

  Ricardo Torres

  Jan 30, 2026
  5.0
  Despite the difficult circumstances around the snowfall, the location was perfect. The attendants accommodated us the best way possible and did not charge us for the full reservation after the event we were there for was canceled and we left the hotel earlier than expected.
• AW

  Alyssa Whitmore

  Jan 21, 2026
  1.0
  I recently stayed at this hotel for a conference that was being held there and I just have to share my experience. There was a huge roach in my room. I had just unpacked and sat down and that’s when I saw it. Although they did give me a new room right away, I felt stressed and panicked my stay there now feeling like the hotel wasn’t clean. They did give me $100 off but I still feel like it should have been more. I kept going back and forth with them over the 3 days. I felt my experience de here should have been fully compensated as I do have a slight OCD and still think about that roach. I had a nightmare last night that I stepped on roaches in a hotel room with my bare feet. Just felt so gross the whole time I was there.
• JJ

  JDK

  Jan 20, 2026
  1.0
  Room is fine, but dated. Service and amenities are -5 stars. I really judge how well a hotel operates based on upkeep, and exercise rooms, both are tremendously below standard for a business class hotel. Three treadmills, all three were broken. That indicates the staff, facility, etc., don't care. Location is fine, getting to the valet if you have not been here before is painful as Google and Apple take you to tve wrong side of tbe building. Overall, very poor experience. Definitely do not recommend and I won't stay here again...may not stay at an Embassy Suites again due to how poor this experience was.
• MM

  Mike

  Jan 12, 2026
  1.0
  I was given a room with stained bed sheets, reported it immediately, and it was never fixed — even after multiple days. The same dirty bedding was left on the bed despite management acknowledging cleanliness issues. I was forced to sleep in unsanitary conditions during my stay. Had to sleep on the floor as they refused to fix the sheets with whatever that is. Take a guess. The leadership does nothing about it. This hotel has a serious hygiene problem and should be avoided.

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