Business Details
About
HotelEmbassy Suites
Embassy Suites by Hilton Pittsburgh-Downtown is centrally located in the historic Henry W. Oliver Building, in the heart of Pittsburgh's central business district. We are walking distance to local attractions, restaurants and shopping. Convenient for business and leisure travelers alike, our hotel is close to Pittsburgh's Cultural District, as well as PNC Park, Heinz Field and PPG Paints Arena.
Visit the nearby Senator John Heinz History Museum or attend an event at the David L. Lawrence Convention Center, just a few blocks away. If you bleed 'Black and Gold', catch the Pittsburgh Pirates playing at PNC Park, or visit Heinz Field - home to the Pittsburgh Steelers. Market Square is a short walk from our hotel and offers great local flavors and handmade crafts. A short 'T' away, the renowned Carnegie Museums of Pittsburgh offer a wide selection of exhibits ranging from modern art to prehistoric objects. The University of Pittsburgh, Carnegie Mellon University and Duquesne University are also within easy reach.
Our hotel features a 25th floor sky lobby for check-in, together with a bar and restaurant offering panoramic views of downtown Pittsburgh. Our stylish suites feature a bedroom, a separate living area, a work desk, mini-refrigerator, microwave and coffeemaker. Take advantage of our free made-to-order breakfast and don't forget to unwind at our Evening Reception* offering complimentary drinks and snacks.
Plunge into the indoor heated pool, or work out at a time that suits you in our expanded, 24-hour fitness center, also located on the 25th floor. Our hotel offers a business center and an innovative meeting space for up to 150 guests in a banquet-style setting. Pre-function space, audio/visual equipment, and specialized wedding or dietary menus are also available.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Pittsburgh Downtown
535 Smithfield Street, Pittsburgh, PA
15222, United States
Hours
Reviews
4.2
2,064 reviews
5 stars
1,186
4 stars
461
3 stars
170
2 stars
95
1 star
152
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, unemptied trash, and maintenance issues.
Staff Performance
While some guests praised friendly staff, others reported rude or unhelpful service, particularly at the front desk and during valet.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, especially the made-to-order omelet station.
Location and Amenities
Guests appreciated the hotel's central location and amenities like the pool and evening reception, though parking was noted as expensive and inconvenient.
Service Consistency
There were significant inconsistencies in service quality, with some guests experiencing excellent service while others faced long waits and unresponsive staff.
- CHCourtney Horsley1 day ago5.0We had an amazing experience. The room was perfect—clean, comfortable, and spacious. The staff was very friendly and welcoming, always willing to help. The food was excellent, with a great variety and everything tasting fresh. Overall, it was a wonderful stay and we would definitely come back.
- WGWill Gordon1 day ago1.0Got skipped in the checkin line for a wedding party, then turned away at 1030 pm at the "gastropub" while all wedding party folks were served. Was told the pub closed early, while the site says 1am. I was the only person of color around or involved, and it felt like that was a major factor. At the very least, this property is negligent in their outlined customer satisfaction expectations. Do better.
- BGBradford GJan 2, 20261.0Dirty, cold, and poorly trained staff… not up to Hilton brand standards
- BDBethel Bakery Wedding Dept.Dec 29, 20255.0Embassy Suites Downtown has been a valued partner, and collaborating with Lori and the team is always effortless. They are professional, thorough, and gracious in every interaction. Our couples love the modern atmosphere, service, and city views. We highly recommend Embassy Suites Downtown for any event.
- BHBernard HowardDec 13, 20255.0ES is always our choice of Hotel when traveling. Our first time staying in Pittsburg. Valet and Check-in were very accomadating. Safety is important.You must tap your room key on the the elevator key inorder to get to your room. Valet zparking $45 a day. We are using the lot across from tge entrance fir $16 a day heads up. Our room was clean as always. They have a Pool so they I can get my Water Aerobics On! I look forward to the nightly reception, and the omelet station/breakfast buffet.Go Steelers!
Frequently Asked Questions About Embassy Suites by Hilton Pittsburgh Downtown
What types of rooms are available at Embassy Suites by Hilton Pittsburgh Downtown?
The hotel offers stylish suites featuring a bedroom, separate living area, work desk, mini-refrigerator, microwave, and coffeemaker.
Is breakfast included with a stay at Embassy Suites by Hilton Pittsburgh Downtown?
Yes, the hotel provides free made-to-order breakfast for guests.
Does the hotel have any fitness or pool facilities?
Yes, there is a 24-hour fitness center available for free and an indoor heated pool for guests to enjoy.
Are pets allowed at Embassy Suites by Hilton Pittsburgh Downtown?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer for guests with mobility needs?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible.
What are the check-in and check-out times at Embassy Suites by Hilton Pittsburgh Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer valet parking or other parking options?
Yes, valet parking is available, and parking is generally available at the hotel.
Are there nearby dining options close to the hotel?
Yes, nearby dining options include Ollie’s Gastropub, Mamma Lucia’s Pizzeria, Elevation Restaurant, and Istanbul Grille, where guests can enjoy a variety of cuisines.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit PNC Park, Heinz Field, PPG Paints Arena, the Senator John Heinz History Museum, Market Square, and the Cultural District which are all within walking distance or a short transport ride from the hotel.
Is public transportation accessible near Embassy Suites by Hilton Pittsburgh Downtown?
While specific public transit stations are not listed, the hotel’s central location in downtown Pittsburgh is close to major landmarks and likely well connected by public transportation, facilitating easy access for travelers.