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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

4.0
(2774 reviews)

Business Details

One Bigelow Square, Pittsburgh, PA
15219, United States
(412) 281-5800
https://www.hilton.com/en/hotels/pitdtdt-doubletree-hotel-and-suites-pittsburgh-downtown/

About

HotelDoubleTree
The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown welcomes you at check-in with a warm signature DoubleTree chocolate chip cookie. This Central downtown Pittsburgh hotel in the heart of Pittsburgh’s central business district, between the U.S. Steel Tower and BNY Mellon Complexes and is within 25 minutes of Pittsburgh International (PIT) Airport. Stay within close proximity of Pittsburgh corporations such as U.S. Steel, PNC Bank, UPMC and BNY Mellon. Heinz Field and PNC Park are both easily accessible via the "T" and Pittsburgh Penguins’ Consol Energy Center is just footsteps from this downtown Pittsburgh hotel. Enjoy the comfort of home in our guest rooms, suites and accessible rooms with complimentary WiFi and HBO. Stay in our guest rooms or stretch out in one of our many suites with a choice of one, two and three bedroom suites. Accessible rooms are designed with plenty of space for easy movement. Hotel amenities include the 24-hour business center, 24-hour fitness center and indoor pool available seven days a week. Dine in our 4 star award winning Bigelow Grille, a contemporary American restaurant rich with a modern ambiance and features a seasonal outdoor seating patio. Unwind with a drink at our bar. Plan your next Pittsburgh meeting or special event at the DoubleTree with over 10,000 sq.ft. of flexible meeting space.

Location

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
One Bigelow Square, Pittsburgh, PA
15219, United States

Hours

Reviews

4.0
2,774 reviews
5 stars
1,262
4 stars
776
3 stars
362
2 stars
155
1 star
219

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly at the front desk.

Cleanliness Issues

Several reviews highlighted problems with room cleanliness, including mold, hair, and general disrepair.

Valet Parking Problems

Numerous guests reported frustrations with the valet service, including long wait times and disorganization.

Location Benefits

The hotel is conveniently located near PPG Arena and other downtown attractions, which was appreciated by many guests.

Room Condition

Guests noted that many rooms are outdated and in need of renovation, with issues like peeling wallpaper and uncomfortable beds.
  • CG
    Carlos Galicia
    3 days ago
    4.0
    Dijiste: Dame una opinión de double tree by hilton, que resalte el excelente servicio, buena ubicación y limpieza y agradable alberca ChatGPT dijo: Aquí tienes una opinión destacada y positiva sobre el hotel DoubleTree by Hilton Hotel Baltimore - BWI Airport (y aplicable a muchos hoteles de esta cadena), resaltando los aspectos que mencionaste: 🏨 Opinión sobre el DoubleTree by Hilton El hotel ofrece un servicio realmente excelente, con personal atento, amable y siempre dispuesto a ayudar, lo que hace que la llegada y la estancia sean agradables desde el primer momento. Muchos huéspedes destacan cómo el equipo crea una experiencia cálida y cordial que te hace sentir bienvenido. 📍 Ubicación conveniente y práctica Su localización es ideal, ya sea cerca del aeropuerto en este caso o en zonas clave en otras ciudades, lo cual facilita explorar los principales puntos de interés o llegar fácilmente a reuniones o eventos. La conveniencia de la ubicación es uno de los factores que muchos viajeros aprecian al elegir esta cadena. 🧼 Excelente limpieza y mantenimiento Las áreas comunes y las habitaciones suelen mantenerse muy limpias y bien cuidadas, lo que contribuye a una estancia relajante y sin preocupaciones. Esto incluye baños y espacios como el lobby, donde se nota atención al detalle. 🏊 Agradable alberca y áreas de descanso En muchas propiedades de DoubleTree, los huéspedes mencionan que las instalaciones como la alberca son espacios agradables y bien mantenidos para relajarse después de un día de trabajo o turismo. Además, la piscina suele ser un plus especial, ideal para disfrutar en familia o con amigos. ✨ En general, la experiencia en DoubleTree by Hilton suele ser confortable y placentera, combinando servicio de calidad, buena ubicación, limpieza impecable y espacios amenos como la alberca que hacen que valga la pena repetir la estancia. Si quieres, puedo adaptar esta opinión para otro hotel en específico (por ejemplo, sin aeropuerto o en otra zona) o resaltar otros puntos como gastronomía o comodidad de habitaciones. ¿Quieres algo más personalizado? Dijiste: En ingles ChatGPT dijo: Here’s a polished review in English highlighting what you mentioned: ⭐⭐⭐⭐⭐ I had a wonderful stay at the DoubleTree by Hilton. The service was excellent — the staff was friendly, attentive, and always willing to help with anything we needed. From check-in to check-out, they made us feel welcome. The location is good, close to a metro statiln snd easy to access, which made getting around simple and stress-free. The hotel also stands out for its cleanliness. The rooms and common areas were spotless and very well maintained, creating a comfortable and relaxing environment. One of the highlights was the pleasant swimming pool area. It was clean, inviting, and perfect for unwinding after a long day.
  • JB
    J B
    Feb 17, 2026
    5.0
    This hotel has rooms that have been recently updated and renovated. The room I stayed in had brand new furniture and an extremely comfortable mattress and sheets. The room was cozy and quiet with a great view of the city. The staff is extremely friendly and courteous. I would highly recommend staying in this hotel.
  • MM
    meow meow
    Feb 9, 2026
    4.0
    went here for a convention which was super good! in my room though there was some water damage in the ceiling and i didnt feel like the bathroom was very clean, the bath tub floor seemed a bit dirty so i opted for a shower. the bed was very nice and comfortable and the tvs have good quality and channels. and i loved the view from our room! i did notice some bathrooms in this hotel had clogged toilets so i had to find different ones to use but it does happen with conventions. they are working on repairs and such so i understand.
  • JB
    Jaxson Bordine
    Feb 8, 2026
    4.0
    The rooms were a unique layout that I did not like. Also the shower head is too low and anyone remotely tall will have an issue with their head hitting it. The room service was ok, the second day I stayed here the did not make my bed which the first day they did. I don’t necessarily care about this but found the inconsistency weird. The valet service sucked as well as their app. You literally pull your car into the parking garage and they park it for you. Some of the people were nice and some weren’t as nice. Seemed unprofessional overall.We needed to put some stuff in our car and called for it 30 mins before going down. They still had yet to get the car and so because we were just putting some stuff in it we just walked up the garage to it. Later in the day we called about 20mins before needing to leave with our car and when we went to retrieve it it was not there. When we brought it up the guy quickly went and got it because our spot was close to the door luckily. It seemed like they only cared to get your car once you showed up in person and the app/ calling does nothing. It cost $40 a night which is $15 more than self parking garages nearby. I feel as the valet should be a service and helpful and this just seemed like it wasted my time and was a huge inconvenience that I was paying for. The location of the hotel is good as it is in moderate proximity to anything cool.
  • DA
    Derrick Allen
    Feb 4, 2026
    2.0
    I stayed here for a work trip and had a mediocre experience overall. The staff was friendly and the service was good, which is why I gave the hotel two stars overall. However, the ongoing repairs disrupted my comfort during the day. Upon check in I was given a document informing me that the water would be off in my room from 12pm-3pm the next day. In addition, the room wasn’t cleaned well, with hair in the bathtub and a stain on the wall near the coffee maker that kept me out of that area for the entire trip. Additionally, the room lacked sufficient furniture to accommodate the appliances. The microwave sits on the desk, and the mini fridge is placed on the floor in the corner. If I’d payed for this trip out of my pocket I would have asked for a different room. I can imagine I’d ever stay here again.

Frequently Asked Questions About DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

What are the check-in and check-out times at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does the hotel offer accessible facilities?

Yes, the hotel provides accessible parking, accessible elevators, and rooms designed for easy movement.

Brand Certified Facts from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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