DoubleTree by Hilton Hotel Pittsburgh - Green Tree

3.9
3368 reviews

About

HotelDoubleTree
The DoubleTree by Hilton Hotel Pittsburgh - Green Tree, awaits you with our signature DoubleTree chocolate chip cookies and a warm welcome. This South Pittsburgh hotel is located 10 minutes from downtown Pittsburgh and offers complimentary hotel shuttle to Pittsburgh International Airport which is 15 minutes away. With easy access to both downtown and the airport, DoubleTree by Hilton Hotel Pittsburgh - Green Tree makes a central location near Golden Triangle corporations such as Heinz, Alcoa and the David L. Lawrence Convention Center. Our guest rooms feature comfortable desk with ergonomic chair and high-speed internet access in all rooms and wireless access in the lobby for your convenience. Relax in our indoor pool and get a good workout in our fitness center. Dine at River Restaurant offering contemporary American classic cuisines. With over 40,000 sq.ft. of flexible function space, DoubleTree by Hilton Hotel Pittsburgh - Green Tree is the perfect location for your meeting and special events.

Location

DoubleTree by Hilton Hotel Pittsburgh - Green Tree
500 Mansfield Avenue, Pittsburgh, PA
15205, United States

Hours

Reviews

3.9
3,368 reviews
5 stars
1,514
4 stars
887
3 stars
430
2 stars
223
1 star
314

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Jessie and Rusul for their exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness in common areas, such as the pool and bathrooms, indicating inconsistency in maintenance.

Room Quality

Feedback on room quality was mixed; some guests found rooms comfortable and spacious, while others reported outdated facilities and maintenance issues.

Location

The hotel is well-located for access to downtown Pittsburgh, but some guests found it inconvenient due to limited nearby dining options.

Food and Beverage

Guests enjoyed the food quality at the Bistro and breakfast options, but some found prices high and selection limited.
  • BD
    Bethel Bakery Wedding Dept.
    Dec 29, 2025
    5.0
    DoubleTree Green Tree has been one of our long-standing venue partners, and Erin & her team never disappoints. They are kind, efficient, and wonderful collaborators. Our couples frequently commend their service, atmosphere, and hospitality. We highly recommend DoubleTree Green Tree for any wedding celebration.
  • DH
    Danielle Hoffmeier
    Dec 26, 2025
    4.0
    I stay pretty regularly. It's not a bad place. Little outdated. Can't stream on their televisions. Their pricing is bi-polar! No regularity to it! Haven't looked to see if there is another hotel there when I'm on business, yet. I'll probably continue to stay. The people are nice, food is good, and overall.. not bad.
  • JH
    Julie Hallisey
    Dec 17, 2025
    5.0
    Great location. Easy access to downtown. Rooms are nice and clean as well. Not a great selection for breakfast. That would be my only suggestion for improvement. Overall, I do recommend staying here.
  • AS
    aki soltani
    Dec 15, 2025
    1.0
    We paid for our hotel in advanced. During our arrival, they didn't have our reservation that was already paid, after 45 minutes wait for them and hotel.com to clear the situation, finally the hotel.com rep ask us to go to the hotel desk and check in, she saud everything is cleared, but she will wait for us to make sure we have our room. When we went to the desk, hotel rep, the same lady we dealt with, ask us to go back to the end of the line after 45 minutes being there and waiting right in the middle of the transaction while hotel.com rep is stillwaiting on line, they expected us to go to the end of the line wait another 45 minutes. They treated us like second class citizen to the point that other guests in line were embarrassed for the way they treated us. If you want to be treated like garbage, I highly recommend to go to this hotel.
  • GG
    Gabe
    Dec 15, 2025
    5.0
    Rusul did an excellent job providing outstanding service. She was very helpful, attentive, and went above and beyond to make sure I was taken care of. Thanks to her efforts, I was able to get a really nice room, and the experience was smooth and stress-free. I truly appreciate her professionalism and kindness.

Frequently Asked Questions About DoubleTree by Hilton Hotel Pittsburgh - Green Tree

What time can I check in and check out at DoubleTree by Hilton Hotel Pittsburgh - Green Tree?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is there free parking available at the hotel?

Yes, the hotel offers free self-parking for guests.