Holiday Inn Philadelphia Arpt-Stadium Area by IHG

Reviews

• CC

  Chris

  6 days ago
  1.0
  I use this hotel for airport parking, when I arrived with my prepaid reservation number for drop off the hotel had filled the lot and closed it even though I had a prepaid reserved spot. They refused me at the front desk without any explanation or any assistance. They told me to call the company and ask them for a refund. Now the parking company wants to know why I wasn't allowed to park there. This was a massive inconvenience considering I booked weeks in advanced, I had no heads up that I was going to be refused and I had a flight to catch in an hour. To top it off the woman behind the counter was completely rude.
• JB

  Josiah Baum

  Sep 10, 2026
  2.0
  When I checked in I was given room 809. Well when I walked in to room 809 there was a woman already staying in that room. Needless to say we were both shocked. The hotel switched me rooms and gave me a free drink voucher. Which did little to restore my confidence that nobody would walk in on me or walk in on my personal belongings while I was not there. I could’ve raised problems with the hotel but that’s not my style. I will just never stay at this hotel again.
• JB

  Jeanette Beyer

  Sep 5, 2026
  5.0
  When ever my husband and I fly out of Philadelphia airport we always stay at this property. The rooms are always spacious clean and the beds are so comfortable. And don’t let me start raving about the pillows!! Breakfast is reasonably priced for the multiple of healthy and maybe not so healthy but delicious choices. The staff is eager to please and it isa location for affordable long term airport parking. A special thank you to Moses who made our stay even more special😁😁
• II

  ImAGma

  Sep 3, 2026
  3.0
  Very busy hotel appears to be short staffed and a guy with a short fuse. It's a room. No microwave in room Lighting sucks and the breakfast is not included. The only thing nice is the view and the girl that checked us in. I don't think we will be staying here again. There's no food close open after a concert. Philly a major city? I don't think so
• HU

  half unlit

  Aug 16, 2026
  1.0
  The stuff labeled above such as the room service and location is fine really standard quality stuff that you expect out of most IHG hotels. Man oh man these negative reviews they're really not kidding you though and I am so grateful that chase travel got me a free night because I would never want to actually pay to stay here. There's many aspects of it like all these small things that add up that really ask what is management doing here. They charge you $15 for parking, why? You're paying exorbitant rates to stay at a three-star hotel LOL parking should be free it's not even like the lot is maintained or covered and then I come back from my sporting event and the entire lot is full so why did I pay for parking exactly for a full lot are they even keeping track of how many cars are in there? Give me a break and it's just to Nickel and dime you or to follow suit with what the other Philadelphia hotels are doing meanwhile this isn't even really in the city of Philly they have more than enough space to accommodate free parking it's like a joke. Also the doors in the stairway are made out of titanium seriously they slammed so incredibly loud it's almost comical and all night you will hear doors slamming since the hallways are circular and the sound just echoes. This is fine just for one night it's whatever but could you imagine someone having to stay multiple nights here it would be utter hell. Their food is overpriced and taste Bland I just ended up eating out as well. The staff was actually pretty nice and helpful give me directions to some things so that's cool honestly if the owner or someone reading this get rid of the parking fee you really don't need to charge guests for parking especially parking you don't even have that's messed up. When I ask the staff that there's no parking they told me I could just park illegally in the back somewhere so great now I have to worry about my car getting towed all night. Like I said before they have a gigantic lot that can accommodate this entire hotel's guest and I largely suspect that they sell their parking to outside people to make extra money. I remember searching the reviews trying to find info about the parking and I knew that it was $15 coming in however I just didn't think a lot would be completely full usually when you pay for parking then you're able to get a spot easy. I think that the owners got rid of the reviews including the parking. Edit : also why do the elevators take hours to bring you to each floor? Seriously we were waiting for minutes upon minutes at 1:00 a.m. how slow are these elevators like I said this is a small thing but it's all these small things that add up and you really just think management is not maintaining this building or really looking into like those extra details to make it look like they care. I assure you IHG being the big company that they are : don't.

Frequently Asked Questions About Holiday Inn Philadelphia Arpt-Stadium Area by IHG