Business Details
About
Hotel
Located in Philadelphia between the campuses of the University of Pennsylvania and Drexel University, The Study at University City is a destination for business travelers, culture seekers, and academics alike.
Location
Hours
Reviews
4.5
698 reviews
5 stars
484
4 stars
141
3 stars
28
2 stars
18
1 star
27
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is well-located near UPenn and Drexel, making it convenient for visitors to the universities.
Staff Service
Many reviews highlight the friendly and helpful staff, contributing positively to the overall experience.
Room Quality
While most rooms are described as clean and modern, some guests reported issues with noise, comfort, and missing amenities like refrigerators.
Dining Experience
The on-site restaurant received mixed reviews, with some praising the food and service while others found it overpriced.
Customer Service Issues
Several guests experienced problems with customer service, particularly regarding reservations, billing, and staff rudeness.
- WWWayne_NeighborDec 23, 20255.0The Study at University City is a solid, stylish hotel right in the heart of University City, perfect if you’re visiting Penn, Drexel, or have a conference nearby. It’s super close to 30th Street Station and an easy walk into Center City, so getting around is a breeze. The lobby feels like a cool, artsy living room — great for hanging out or working, plus there’s free coffee in the morning. Rooms are clean, modern, and quiet, with a comfy bed and a strong shower. Staff at the front desk and valet are friendly and helpful, which really adds to the stay. The on‑site bar/restaurant is decent. Overall, it’s a great choice for a comfortable, low‑stress stay in West Philly — quiet, well‑located, and stylish, and I’d definitely stay here again.
- JBJames BatesDec 10, 20255.0Amazing atmosphere, nice clean rooms, very nice gym and gym.Equipment friendly staff amazing coffee bar!!! Walking distance to university's shopping centers museums!! First time here, we'll definitely not be the last time came from.California was very pleased with everything!!
- QHQuay HoseyNov 22, 20255.0Great experience here at The Study. Rooms were clean and comfortable. BEST bar & all due to Steve. He is the absolute best!!
- KEKevin ExitNov 12, 20251.0Loud. Could not concentrate or study. Staff are rude. Towels inside the bathrooms and walls were dirty. I wonder if the staff cleaned before checking in. Felt so disgusted. Will avoid in the future.
- FFFabioOct 31, 20255.0We have special needs which very few hotels can accommodate. We look for hotels, that are Fragrance free with a no signature scent lobby. This is due to various members of my family that get sick from perfumes and a number of chemicals. We also require Unscented laundry detergent and request the room gets cleaned the with just water and vinegar. The staff is incredibly friendly and very nice. Vivian, the head of housekeeping is wonderful. Camela, who we spoke with on the phone and I was able to meet at the front desk was understanding, kind and helpful with our needs. My family will be going back often since we have family and interests in Philly.
Frequently Asked Questions About The Study at University City
Where is The Study at University City located?
The Study at University City is located at 20 S 33rd St., Philadelphia, PA 19104, United States.
What are the check-in hours at The Study at University City?
The Study at University City is open 24 hours every day of the week.
How can I make a reservation at The Study at University City?
You can make a reservation through their online booking system at https://reservations.travelclick.com/99716.
What payment options are accepted at The Study at University City?
The hotel accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does The Study at University City have a restaurant?
Yes, The Study at University City has an on-site restaurant for guests.
What kinds of travelers is The Study at University City suited for?
The hotel caters to business travelers, culture seekers, and academics, given its location between University of Pennsylvania and Drexel University.
Which nearby universities are close to The Study at University City?
The hotel is located between the campuses of the University of Pennsylvania and Drexel University, making it convenient for visiting those institutions.
Are there any nearby restaurants where guests can dine near The Study at University City?
Yes, nearby dining options include El Toro Serrano (Mexican), CO-OP Restaurant & Bar (American), CoZara (Japanese), and Lascala's Fire (Italian).
What nearby venues can guests visit for entertainment close to The Study at University City?
Guests can visit Flux, a music venue and concert space nearby for entertainment.
How can I contact The Study at University City via email?
You can reach them at info.uc@studyhotels.com for inquiries and reservations.