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The Study at University City

4.5
(691 reviews)

Business Details

20 S 33rd St., Philadelphia, PA
19104, United States
(215) 387-1400

About

Hotel
Located in Philadelphia between the campuses of the University of Pennsylvania and Drexel University, The Study at University City is a destination for business travelers, culture seekers, and academics alike.

Location

The Study at University City
20 S 33rd St., Philadelphia, PA
19104, United States

Hours

Reviews

4.5
691 reviews
5 stars
479
4 stars
139
3 stars
26
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported that the rooms and bathrooms were clean, although some noted issues with maintenance and cleanliness details.

Staff Service

The staff received high praise for their friendliness and helpfulness, with several standout employees mentioned for exceptional service.

Location

The hotel is well-located near Drexel and UPenn, making it convenient for visitors to these institutions.

Amenities

Guests expressed disappointment over the lack of in-room amenities like coffee makers and refrigerators, and some noted issues with noise and maintenance.

Mixed Experiences

While many guests had positive experiences, there were notable complaints about rude staff, service inconsistencies, and maintenance issues.
  • AK
    Aminata Karamoko
    6 days ago
    1.0
    There’s something off about this place & I’m not talking about the looks of the building, I’m talking about the people.
  • AD
    Alyssa Dver
    Feb 20, 2026
    4.0
    Rooms are very clean but sparse. No coffee maker or fridge in room. Coffee available in lobby limited times. Basic furniture. Staff was excellent though. Depending on your priorities, great or good place to stay.
  • NK
    Niki Vittoria Kord
    Feb 6, 2026
    5.0
    Good hospitality! Clean room, good temperature in room , clean bathroom, friendly for kids as well and easy parking
  • CB
    Courtney Bell
    Jan 26, 2026
    5.0
    To start of this is a great location! So close to university city and all the major hospitals are walking distance! Room was very clean and spacious. Service was amazing from front desk to food service to management. Absolutely wowed by the staff- genuinely so accommodating and went out of their way to provide the best service even with hard weather circumstances. Truly appreciated their understanding and grace. Everyone we met were just genuinely nice people. Highly recommend and definitely will be staying again. Want to specifically highlight the restaurant manager Gracyn, she was so skilled at her job, kind, accommodating and truly went above and beyond to make our experience at Co-Op amazing.
  • LA
    Leslie Alves
    Jan 19, 2026
    1.0
    This hotel made me feel extremely unsafe and uncomfortable. I had an employee say extremely racial micro aggressions against other guests and myself. I have emailed and ask for response regarding the incident and have not heard back. If you are women of color I do not recommend.

Frequently Asked Questions About The Study at University City

Where is The Study at University City located?

The Study at University City is located at 20 S 33rd St., Philadelphia, PA 19104, United States.

What are the check-in hours at The Study at University City?

The Study at University City is open 24 hours every day of the week.

Brand Certified Facts from The Study at University City

The Study at University City partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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