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The Inn at Penn, a Hilton Hotel

4.4
(1253 reviews)

Business Details

3600 Sansom Street, Philadelphia, PA
19104, United States
(215) 222-0200
https://www.hilton.com/en/hotels/phlidhh-the-inn-at-penn/

About

HotelHilton
The Inn at Penn hotel is located on the campus of the University of Pennsylvania in the culturally rich and diverse neighborhood of University City. Within short walking distance of the hotel are Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Veteran's Administration Hospital, and the Wistar Institute. The central business district is walkable and can be reached easily with nearby bus and trolley service.All 248 of our guest rooms, including four king suites, promise a relaxing and comfortable stay and include complimentary WiFi. Daily Mandatory Charge will be added to the room rate and includes: Philadelphia Hospitality Investment Levy of .75%

Location

The Inn at Penn, a Hilton Hotel
3600 Sansom Street, Philadelphia, PA
19104, United States

Hours

Reviews

4.4
1,253 reviews
5 stars
800
4 stars
301
3 stars
73
2 stars
26
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customer experiences with staff were mixed, with some praising exceptional service while others reported rude or indifferent behavior.

Cleanliness Issues

Several guests noted cleanliness problems in rooms and common areas, including unclean bathrooms and dusty surfaces.

Location Advantage

The hotel is well-located near UPenn and other attractions, which many guests appreciated.

Renovation Disruptions

Ongoing renovations were mentioned, causing some inconvenience, but guests felt the hotel could improve once completed.

Value for Price

Guests expressed concerns about the value for money, particularly regarding room rates and service quality.
  • SK
    SaravanaKumar Karuppusamy
    Feb 2, 2026
    5.0
    They have construction. I believe once it is done it should be in good shape.
  • A
    동구리
    Jan 27, 2026
    4.0
    It depends on how much you pay to stay. Sometimes it’s like $300-$400 and sometimes it’s $150-$250. If it’s $300-$400, I don’t feel satisfied but when I pay $150-200, it’s pretty decent place to stay around this area. I think the fair night value to me is $200. The hotel itself is clean. The only problem is sometimes the water pressure is not consistent each room. Some have low pressure, but no problem with hot water. Overall good.
  • GW
    gina warsaw
    Jan 27, 2026
    5.0
    Have stayed a few times now due to needing to ne in the city for medical needs. Nice hotel, friendly and helpful staff
  • AA
    Allie (Daydreamer Alley)
    Jan 18, 2026
    5.0
    The kindness shown to us here has been tremendous. Everyone from the valet to the front desk and the housekeepers have all been so courteous and that really makes a difference when you’re dealing with family being at the hospital.
  • JW
    Jeremy Weaver
    Jan 8, 2026
    3.0
    Room was dusty shower head did not supply pressure while waster was very hot could not adjust to enjoy shower. Hotel construction and elevators are a challenge take one up to L the take separate set to rooms. No bottle water in room and Hilton Honors was not recognized.

Brand Certified Facts from The Inn at Penn, a Hilton Hotel

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Certified March 01, 2026Yext Knowledge Graph
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