Independence Park Hotel, BW Premier Collection

4.5
417 reviews

About

HotelBest Western
At the Independence Park Hotel, BW Premier Collection you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Independence Park Hotel, BW Premier Collection will stand out among other hotels in Philadelphia,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Independence Park Hotel, BW Premier Collection will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Independence Park Hotel, BW Premier Collection
235 Chestnut St, Philadelphia, PA
19106, United States

Hours

Reviews

4.5
417 reviews
5 stars
291
4 stars
86
3 stars
16
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location in the historic district, making it convenient for visiting attractions and restaurants.

Cleanliness

Most reviews highlight the cleanliness of the rooms and common areas, with many guests expressing satisfaction with the overall hygiene.

Staff Service

While many guests commend the friendly and helpful staff, there are some reports of unprofessional behavior from certain staff members.

Breakfast

The complimentary breakfast receives mixed reviews, with some guests enjoying the variety while others find it lacking.

Room Size

Several reviews mention that the rooms are small, which may be a consideration for potential guests.
  • BB
    Bert
    4 days ago
    5.0
    Perfect location! Loved the Wednesday night wine and cheese. Breakfast was above average. Staff was exceptionally friendly, felt like I was staying at a much more expensive hotel.
  • LL
    Luc Lopez
    Jan 5, 2026
    1.0
    This place was a little overpriced for what it was. Nice room and the night time staff was very nice (maintenance guy was a little rude) The Breakfast was decent. What sealed this bad review for me was their terrible management. My wife and I were charged double for our room on our wedding night and when we spoke to the front desk, the gentleman told us there was nothing he could do and that his manager would reach out to us. It’s been 2 months and we haven’t heard a thing from anyone. There have been multiple attempts at reaching out to the general manager and she clearly can’t be bothered to help us figure this out. We have been going back and forth with the card company about this and honestly I would have rather stayed at a different hotel than to deal with this headache.
  • MC
    Micaela Castilla
    Jan 4, 2026
    5.0
    Súper amable el recepcionista de la mañana y el señor de mantenimiento. Fui a inicios de diciembre y me gustó que hacen un concurso de casitas de jengibre entre los colaboradores 🥰. La habitación muy cómoda y la ubicación del hotel también muy buena
  • HG
    H G
    Dec 30, 2025
    5.0
    Very nice and cozy hotel conveniently located in the Old District of Philadelphia. Zero complaints here, everything was clean and comfortable! We slept very well and the ambiance of the room was so nice that we enjoyed spending time just sitting inside (and away from the cold) in the evenings without necessarily wanting to go elsewhere. From 4-6 daily there was a cookie bar with hot chocolate, perfect for someone with a sweet tooth like me. The breakfast is included and I would say it’s just okay.
  • CA
    Casey Anne
    Dec 28, 2025
    5.0
    I absolutely loved this place. The rooms were spotless and beautiful and spacious. There were only 40 rooms so you’re not overwhelmed with large crowds of guests. The location, for visiting historic downtown, is ideal. 24 hour manned front desk and beautiful lobby seating area with fireplace. The staff were so pleasant and accommodating. Hotel partners with an indoor parking lot, which is a little over a block away and can be charged to your room, with unlimited in/out, 10 minute loading/unloading area in front of hotel. Highly recommend. I’ve already booked for next year.

Frequently Asked Questions About Independence Park Hotel, BW Premier Collection

Does the Independence Park Hotel, BW Premier Collection offer free breakfast?

Yes, the hotel provides free breakfast to its guests.

Is smoking allowed at the Independence Park Hotel, BW Premier Collection?

No, this is a smoke-free property.