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Homewood Suites by Hilton Philadelphia-City Avenue

3.9
(888 reviews)

Business Details

4200 City Avenue, Philadelphia, PA
19131, United States
(215) 966-3000
https://www.hilton.com/en/hotels/phlcahw-homewood-suites-philadelphia-city-avenue/

About

Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Philadelphia-City Avenue is a luxurious, extended-stay hotel located along the Main Line in Philadelphia, Pennsylvania. This hotel offers all of the amenities and services of home combined with unmatched elegance and impeccable service with plenty of Pennsylvania hospitality. We’re minutes from the sites and attractions of historic downtown Philadelphia and just a short drive from 30th Street Amtrak Station and the Philadelphia International Airport. All 122 furnished suites come with fully equipped kitchens, internet access, cable television, on-demand movies, spacious work desk, imported marble countertops, and magnificent Philadelphia skyline views. G uests can enjoy complimentary Suite Start breakfast each morning, complimentary Welcome Home reception with a light meal and beverages every Wednesday, complimentary USA Today newspaper every weekday morning, and the Hilton HHonors hotel guest reward program offering Points & Miles for the same stay. The new, custom-designed Hilton Serenity Bed(TM), which was designed to provide an incomparable sleep experience, features in all suites. This luxury-bedding package features a plush-top mattress with added coil support, helping to improve circulation while sleeping. Other facilities include complimentary 24-hour executive business center, two executive meeting rooms, 24-hour Suite Shop convenience store, on-site guest laundry facility, indoor heated pool, and state-of-the-art fitness center. Make Yourself At Home!

Location

Homewood Suites by Hilton Philadelphia-City Avenue
4200 City Avenue, Philadelphia, PA
19131, United States

Hours

Reviews

3.9
888 reviews
5 stars
434
4 stars
201
3 stars
105
2 stars
54
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received numerous commendations for their friendliness, helpfulness, and exceptional customer service, with specific mentions of employees like TJ, Kayla, and Nadira.

Room Cleanliness

Several guests reported issues with room cleanliness, including dirty linens and unclean bathrooms, indicating a need for improved housekeeping standards.

Breakfast Quality

While many guests enjoyed the breakfast offerings, there were complaints about food running out early and not being adequately stocked, suggesting inconsistency in breakfast service.

Social Events

Guests appreciated the social events, particularly the Wednesday night gatherings, which fostered a sense of community and were well-received.

Maintenance Issues

Multiple reviews highlighted maintenance problems, including broken amenities and cleanliness concerns, indicating a need for better upkeep of the facilities.
  • LG
    LINDA GARDNER
    5 days ago
    1.0
    Not a great place. Breakfast buffet ran out by 8.30. No pillowcases on pillows. Parking not included.
  • LL
    Lifeasbhj
    Feb 21, 2026
    1.0
    I had a reservation for Feb 21 st & when I arrive to check in 4pm I was told there is “no linens “ & I have to wait for a room to be available…. Waiting almost a hour now and still have been accommodated in no way !!!!! I’m just sitting n the lobby with no answers or updates very inconvenient
  • CH
    charita Harrell
    Feb 21, 2026
    5.0
    Even though we had some issues with our room it was handled correctly. The staff all around were great and helpful. I would definitely go back for a staycation..
  • YM
    Yazarey Mccall
    Feb 20, 2026
    5.0
    I been staying here for a while now and any inconvenience was solved by Musa. One time we came back from a trip and was locked out of our room due to a payment issue, he found a solution within minutes and helped us get the rest of our belongings up in the room with no problem.
  • LH
    L. Harper
    Feb 18, 2026
    5.0
    Social Wednesday nights are awesome! Chantta is super helpful and kind. It’s a great way to meet other people in the hotel. Food is fresh and delicious. I partly want to keep this to myself but that wouldn’t be helpful to give the much needed kudos to the people who work here. They’re all awesome.

Frequently Asked Questions About Homewood Suites by Hilton Philadelphia-City Avenue

What are the check-in and check-out times at Homewood Suites by Hilton Philadelphia-City Avenue?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast for guests?

Yes, Homewood Suites by Hilton Philadelphia-City Avenue provides free breakfast for guests.

Brand Certified Facts from Homewood Suites by Hilton Philadelphia-City Avenue

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