Four Seasons Hotel Philadelphia at Comcast Center

4.7
1054 reviews

About

Luxury HotelHotelWedding VenueExtended Stay HotelSpa
Embark on a journey above the clouds to discover Four Seasons Hotel Philadelphia. Feel the tranquillity of healing crystals from the moment you arrive at the Spa and immerse yourself in rejuvenating treatments as you float above the city in the 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-distinguished Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

Location

Four Seasons Hotel Philadelphia at Comcast Center
One North 19th St, Philadelphia, PA
19103, United States

Reviews

4.7
1,054 reviews
5 stars
902
4 stars
78
3 stars
22
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many guests praised the exceptional service and attentiveness of staff, there were notable complaints about inconsistent service, particularly in dining and event coordination.

Room Quality

Guests frequently highlighted the luxurious accommodations and stunning views, though some reported issues with housekeeping and maintenance.

Dining Experience

The dining options received mixed reviews; while some enjoyed the food and atmosphere, others experienced delays and dissatisfaction with meal quality.

Amenities

The hotel’s amenities, including the infinity pool and spa, were often described as outstanding, contributing to a memorable stay.

Inclusivity Concerns

There were serious concerns raised about the treatment of guests, particularly regarding inclusivity and respect, indicating a need for management to address these issues.
  • HC
    Hailey Coleman
    Nov 9, 2025
    5.0
    Best hotel we’ve ever stayed at, service was excellent. Brunch was the best we’ve ever had. Kaiko was amazing during breakfast. Lisa gave me the best deep tissue I’ve ever had. Ethan was just the best all around. We will definitely be back.
  • RB
    Rosela B.
    Oct 17, 2025
    5.0
    The Four Seasons is truly the pinnacle of hotel experiences. Every time I stay, I'm blown away by the incredible city views, spotless rooms, and the kind of service that makes you feel genuinely cared for. This location-and the Four Seasons in New York City-both go above and beyond in every way. It's always such a delightfully relaxing and memorable stay.
  • JJ
    Judy.B
    Oct 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Beautiful breakfast with an even better view! The Four Seasons Philly made the morning feel extra special.
  • CB
    Cassandra B
    Oct 13, 2025
    5.0
    My Spa experience was 10/10. Every single employee, including the assistant manager, was elegant, professional, and friendly. The massage therapist was excellent - best massage I’ve ever had thus far. This luxury experience was well worth the price.
  • TN
    Thuany Nascimento
    Oct 6, 2025
    1.0
    Unfortunately, I didn’t have a good experience at the bar. I was really looking forward to spending my last day in Philadelphia enjoying this moment with my best friend, but the service was extremely slow. The first waiter gave us the menu and never came back. Eventually, a second waiter approached us to take our order, but even then, we felt ignored — they didn’t give us any attention and didn’t offer the snacks they were giving to other guests at the bar. I left feeling really disappointed.

Frequently Asked Questions About Four Seasons Hotel Philadelphia at Comcast Center

Does Four Seasons Hotel Philadelphia at Comcast Center offer airport transfer services?

Yes, airport transfer services are available at Four Seasons Hotel Philadelphia at Comcast Center.

Is there a bar available within the Four Seasons Hotel Philadelphia?

Yes, the hotel features a bar for guests to enjoy.