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Embark on a journey above the clouds to discover Four Seasons Hotel Philadelphia. Feel the tranquillity of healing crystals from the moment you arrive at the Spa and immerse yourself in rejuvenating treatments as you float above the city in the 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-distinguished Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
Location
Four Seasons Hotel Philadelphia at Comcast Center
One North 19th St, Philadelphia, PA
19103, United States
Reviews
4.7
1,062 reviews
5 stars
906
4 stars
77
3 stars
22
2 stars13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many guests praised the exceptional service and attentiveness of staff, there were notable complaints about rude interactions and poor service in certain areas, particularly at the bar and during dining experiences.
Food and Dining
The dining experiences received mixed reviews, with some guests enjoying the food and brunch, while others reported issues with food quality and service during events.
Cleanliness and Maintenance
Several reviews highlighted cleanliness and maintenance issues, including housekeeping not meeting expectations and problems with room amenities.
Racial Profiling Concerns
There were serious allegations of racial profiling and discriminatory treatment reported by some guests, indicating a need for improved staff training and sensitivity.
Overall Experience
Despite some negative feedback, many guests expressed that their overall experience was luxurious and memorable, particularly appreciating the stunning views and high-end amenities.
- KKKaren KollerJan 1, 20265.0Everything was perfect throughout my stay. I stayed at the hotel for New Year’s Eve and couldn’t have had a better experience. Everyone from the valet driver to the spa attendants were friendly and helpful. I was in room 5019 and the view of the city was so nice. I had a massage at the spa and it was great. The pool area is beautiful and I had the whole pool to myself for two hours the next morning. Breakfast at the Skyhigh was delicious. The concierges and housekeepers were attentive and made sure I had everything I needed to ensure my stay was wonderful. It exceeded my expectations!
- BBBig BearDec 30, 20251.0Selbst als Hotelgast mussten wir uns in die Schlange zur Rooftopbar anstellen. Nach einer Stunde Wartezeit sagte man uns wir müssten gehen weil die Bar umgehend geschlossen wird. Das hätte man uns auch vorher sagen können. Ich werde dieses Hotel nie wieder buchen.
- SPSassay T. PowelDec 27, 20252.0I chose this restaurant to celebrate my birthday, hoping for a memorable and enjoyable experience, but unfortunately, the meal fell far short of expectations. The food itself was highly salted and when I reported that to the wait staff, I was informed that all the dishes are topped off with finishing salts giving the dish an overwhelmingly unpleasantness and flavorless. One entrée was so salted that I couldn’t even eat it. I reached out to the restaurant, but I never received a response! I should have checked the reviews first and stuck by my favorite restaurant in Rittenhouse Square BP!!
- DCdana christianDec 17, 20251.0RACIAL PROFILING!!!!!!!!! unfortunately, I experienced a racist encounter involving four seasons, instructor that host Pilates during the time of 6 PM December 17, 2025 I experienced racism from the instructor participating in Pilates, I was met with a rude awakening of a push on my shoulder by the Pilates instructor telling me "to sit this one out"after paying a whopping $75, I was told to sit out on the side and watch them exercise and participate in Pilates while I was not included in the activity I was left alone to watch them due to the instructor telling me to sit and watch them ! that was extremely racist and I want my money back and I really feel racially profiled to say the very least. I’m looking to receive a refund due to this awful encounter that I experienced this evening with you all.
- LGLloyd GoldfarbDec 8, 20255.0Interesting in any major city LA, NYC, Chicago, Boston there are many great luxury hotels that relate to client preference. In Philadelphia the FS Property is so far ahead in service, quality and luxury there are no other choices. The lobby, rooms, view, Jean George Spaces are all glorious. Add a dedicated team of employees who care about every moment of your stay and you leave with a broad smile. Bravo and Thank You Team FS Philly. Lloyd
Frequently Asked Questions About Four Seasons Hotel Philadelphia at Comcast Center
Does Four Seasons Hotel Philadelphia at Comcast Center offer airport transfer services?
Yes, airport transfer services are available at Four Seasons Hotel Philadelphia at Comcast Center.
Is there a bar available within the Four Seasons Hotel Philadelphia?
Yes, the hotel features a bar for guests to enjoy.
Does the hotel provide breakfast options?
Yes, breakfast is available at Four Seasons Hotel Philadelphia at Comcast Center.
Are concierge services offered at Four Seasons Hotel Philadelphia?
Yes, concierge services are available to assist guests during their stay.
Does the hotel have a fitness center with free weights and weight machines?
Yes, the fitness center includes free weights, treadmills, and weight machines.
Is spa and massage treatment available at Four Seasons Hotel Philadelphia?
Yes, both spa services and massage treatments are offered at the hotel.
Is room service provided at Four Seasons Hotel Philadelphia?
Yes, room service is available for guests' convenience.
Does the hotel offer valet parking?
Yes, valet parking is available for guests at Four Seasons Hotel Philadelphia at Comcast Center.
Which nearby places can I visit before or after my stay at Four Seasons Hotel Philadelphia?
You can visit NBC10 Philadelphia, a local television station, or enjoy fine dining at Jean-Georges Philadelphia and Vernick Fish, both renowned restaurants nearby.
Where can I work out near Four Seasons Hotel Philadelphia besides the hotel's fitness center?
The Comcast Fitness Center is nearby and offers additional gym and sports facilities for your workout needs.
Are there convenient dining options near Four Seasons Hotel Philadelphia?
Yes, nearby dining options include Vernick Fish for seafood and American cuisine, Vernick Coffee Bar for casual dining and coffee, and Tacoteca Mexican Grill.