Embark on a journey above the clouds to discover Four Seasons Hotel Philadelphia. Feel the tranquillity of healing crystals from the moment you arrive at the Spa and immerse yourself in rejuvenating treatments as you float above the city in the 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-distinguished Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
While many guests praised the exceptional service and attentiveness of staff, there were notable complaints about inconsistent service, particularly in dining and event coordination.
Room Quality
Guests frequently highlighted the luxurious accommodations and stunning views, though some reported issues with housekeeping and maintenance.
Dining Experience
The dining options received mixed reviews; while some enjoyed the food and atmosphere, others experienced delays and dissatisfaction with meal quality.
Amenities
The hotel’s amenities, including the infinity pool and spa, were often described as outstanding, contributing to a memorable stay.
Inclusivity Concerns
There were serious concerns raised about the treatment of guests, particularly regarding inclusivity and respect, indicating a need for management to address these issues.
HC
Hailey Coleman
Nov 9, 2025
5.0
Best hotel we’ve ever stayed at, service was excellent. Brunch was the best we’ve ever had. Kaiko was amazing during breakfast. Lisa gave me the best deep tissue I’ve ever had. Ethan was just the best all around. We will definitely be back.
RB
Rosela B.
Oct 17, 2025
5.0
The Four Seasons is truly the pinnacle of hotel experiences. Every time I stay, I'm blown away by the incredible city views, spotless rooms, and the kind of service that makes you feel genuinely cared for. This location-and the Four Seasons in New York City-both go above and beyond in every way. It's always such a delightfully relaxing and memorable stay.
JJ
Judy.B
Oct 16, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Beautiful breakfast with an even better view! The Four Seasons Philly made the morning feel extra special.
CB
Cassandra B
Oct 13, 2025
5.0
My Spa experience was 10/10. Every single employee, including the assistant manager, was elegant, professional, and friendly. The massage therapist was excellent - best massage I’ve ever had thus far. This luxury experience was well worth the price.
TN
Thuany Nascimento
Oct 6, 2025
1.0
Unfortunately, I didn’t have a good experience at the bar. I was really looking forward to spending my last day in Philadelphia enjoying this moment with my best friend, but the service was extremely slow. The first waiter gave us the menu and never came back. Eventually, a second waiter approached us to take our order, but even then, we felt ignored — they didn’t give us any attention and didn’t offer the snacks they were giving to other guests at the bar. I left feeling really disappointed.
Frequently Asked Questions About Four Seasons Hotel Philadelphia at Comcast Center
Does Four Seasons Hotel Philadelphia at Comcast Center offer airport transfer services?
Yes, airport transfer services are available at Four Seasons Hotel Philadelphia at Comcast Center.
Is there a bar available within the Four Seasons Hotel Philadelphia?
Yes, the hotel features a bar for guests to enjoy.
Does the hotel provide breakfast options?
Yes, breakfast is available at Four Seasons Hotel Philadelphia at Comcast Center.
Are concierge services offered at Four Seasons Hotel Philadelphia?
Yes, concierge services are available to assist guests during their stay.
Does the hotel have a fitness center with free weights and weight machines?
Yes, the fitness center includes free weights, treadmills, and weight machines.
Is spa and massage treatment available at Four Seasons Hotel Philadelphia?
Yes, both spa services and massage treatments are offered at the hotel.
Is room service provided at Four Seasons Hotel Philadelphia?
Yes, room service is available for guests' convenience.
Does the hotel offer valet parking?
Yes, valet parking is available for guests at Four Seasons Hotel Philadelphia at Comcast Center.
Which nearby places can I visit before or after my stay at Four Seasons Hotel Philadelphia?
You can visit NBC10 Philadelphia, a local television station, or enjoy fine dining at Jean-Georges Philadelphia and Vernick Fish, both renowned restaurants nearby.
Where can I work out near Four Seasons Hotel Philadelphia besides the hotel's fitness center?
The Comcast Fitness Center is nearby and offers additional gym and sports facilities for your workout needs.
Are there convenient dining options near Four Seasons Hotel Philadelphia?
Yes, nearby dining options include Vernick Fish for seafood and American cuisine, Vernick Coffee Bar for casual dining and coffee, and Tacoteca Mexican Grill.