Business Details
About
Hotel
Daily Mandatory Charge includes: Philadelphia Hospitality Investment Levy.
Situated just off I-95, the DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport. Were within 20 minutes of exciting shopping, dining, and entertainment options in Philadelphia's Center City. The South Philadelphia Sports Complex is four miles away, and were eight miles from the Pennsylvania Convention Center.
Hotel amenities include complimentary 24-hour shuttle service to and from the airport, complimentary WiFi throughout the hotel, a 24-hour fitness center, and an indoor swimming pool. Take advantage of our gated, secured parking while in town for business or flying out of the airport. Spacious rooms and suites feature generous work surfaces, complimentary WiFi, luxurious Sweet Dreams bedding, flat-screen HDTVs, and more.
Start the day right with our extensive DoubleTree Breakfast buffet in the Landing restaurant. If you are in a hurry, grab a quick bite and coffee at our Cafe Express. End the day with dinner or a cocktail in Players Sports Bar. For meetings, our DoubleTree offers 12,000 square feet of flexible meeting and conference space, including a large ballroom.
Our hotel is conveniently located close to all major area attractions that Philadelphia is known for. Were within 10 miles of Center City, the Franklin Institute, the Philadelphia Museum of Art, and the Navy Yard. Our Philadelphia Airport hotel is also less than 10 miles from a number of Philadelphia educational institutions, including the University of Pennsylvania, Drexel University, Temple University, Wharton School of Business, and Widener University. When you travel to Philadelphia, our helpful hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in.
Location
DoubleTree by Hilton Hotel Philadelphia Airport
4509 Island Avenue, Philadelphia, PA
19153, United States
Hours
Reviews
3.5
3,568 reviews
5 stars
1,255
4 stars
888
3 stars
501
2 stars
355
1 star
569
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, mold, and unpleasant odors throughout the hotel.
Staff Performance
While some staff members were praised for their friendliness, many reviews noted unprofessional behavior and poor customer service.
Parking Problems
Guests frequently reported issues with parking fees, lack of available spots, and malfunctioning parking gates.
Shuttle Service
The airport shuttle service was criticized for being unreliable, with long wait times reported by multiple customers.
Room Condition
Rooms were described as outdated, with many guests noting issues such as broken amenities, dirty carpets, and general disrepair.
- DBDaniel Bazakas1 day ago3.0Location is great. Shuttle is efficient. Rooms were horrible. Mold or some strange black substance was growing around the edge of the ceiling. Water damage to the ceiling of the bathroom so there were bubbles in the ceiling. Stains on the sheets. Including a brown stain on the bottom sheet, red on the top sheet. There were broken Ethernet/phone cables open on the side of the walls. The TV was at best 480p. No mini fridge. No room service since their system was down, even though it was advertised as still having room service. Also a $100 per night safety deposit for a horrible room?
- EGEryn GreeneNov 17, 20252.0The room smelled funny, almost like it was a smoking room even though there have been non-smoking rooms forever. The coffee pot in the room didn’t work. The service checking in was awful. I checked in on the app the day prior to my trip, yet my room was not ready at 4:10pm. The lady was rude, unapologetic, didn’t offer the complimentary cookies. And was told to come back in 20 minutes. My room was not ready until 4:40. And again same lady, rude, and unapologetic. The restaurant service was good, but the food was absolutely terrible.
- ICIslamic Bookstore comNov 15, 20254.0This is a solid 3.5 to 4 star experience, so I opted for 4. I think some of the reviews are a little harsh. Granted, its not the prettiest hotel. And in fact it does have a somewhat gloomy vibe. There were some signs indicating some renovation is in progress. However, the main things that I needed in a quick hotel stay were present. Bed and bedding were comfortable, room and hotel overall were clean. The pool was nice and warm. It had a nice fitness center too, which I didn't use. They also gave 2 free cookies upon check-in :)
- TCThaReal CopyRyteNov 9, 20251.0So let me start by saying the people that worked there were helpful at the front desk… however, the cleaning crew needs to be re-evaluated.. checked in to my room late Thursday at 2am.. First thing.. Toilet wasn’t even flushed. Still had urine in the toilet. Found a few candy wrappers in the room as well so the sheets being clean was questionable. This being The Double Tree by Hilton and wanting to charge $100 deposit a night plus having to pay $25 parking fees but the rooms don’t even have a refrigerator??? That’s crazy. I’ve stayed in a lower class hotel and they had a refrigerator. I’ve read the reviews about “renovation” but how long will that be? I was in town on business at the same time seeing my daughter. I will tell you this.. I won’t stay at this hotel anymore. Paying high dollar for low quality.. Terrible. And this is right next to the airport. Take a uber to the town for a better experience
- SWSara WilsonNov 5, 20251.0Rooms are gross. Needed vacuumed desperately, trash was left from previous guest plus hair in the shower. No sink soap available - I had to use my body wash to wash my hands. The AC unit was extremely loud and dated, making it hard to sleep. It smelled bad, I had to stop by a store and get a candle during my stay. Water damage all over the room and stained wallpaper. Also stained drapes, holes in the walls, and extremely dusty. My throat hurt each morning, probably because of all the visible dust. The towel holder fell off the wall any time I took a towel from it. Stained sheets and towels. Shower curtain dragged on the bathroom floor. Probably won’t ever stay at a Doubletree again after this.
Frequently Asked Questions About DoubleTree by Hilton Hotel Philadelphia Airport
Does DoubleTree by Hilton Hotel Philadelphia Airport offer accessible parking and elevator access?
Yes, the hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Philadelphia Airport?
Check-in begins at 4:00 PM and check-out is at 11:00 AM.
Is breakfast available at DoubleTree by Hilton Hotel Philadelphia Airport?
Yes, breakfast is available for guests at the hotel.
Does the hotel allow pets and cats?
Yes, the hotel welcomes pets, including cats and dogs.
Are there fitness and swimming facilities available at the hotel?
Yes, the hotel has a free fitness center and an indoor swimming pool.
Is parking available at the DoubleTree by Hilton Hotel Philadelphia Airport?
Yes, the hotel offers self-parking and valet parking options for guests.
What dining options are available at or near the hotel?
The hotel features four restaurants, including Players Sports Bar on-site. Nearby dining options include Vector Restaurant and UNO Pizzeria & Grill.
How can guests travel to and from Philadelphia International Airport from the hotel?
The hotel offers complimentary 24-hour shuttle service to and from Philadelphia International Airport for guests' convenience.
What are some nearby hotels and accommodations around DoubleTree by Hilton Hotel Philadelphia Airport?
Nearby hotels include Philadelphia Suites Extended Stay Hotel, Sheraton Suites Philadelphia Airport Hotel, Four Points by Sheraton Philadelphia Airport, and Aloft Philadelphia Airport Hotel.
What attractions can guests visit near the DoubleTree by Hilton Hotel Philadelphia Airport?
Guests can explore Downtown Philadelphia, the Franklin Institute, the Philadelphia Museum of Art, and the South Philadelphia Sports Complex, all within a short drive from the hotel.