Cleanliness
Many customers reported unsanitary conditions in rooms and common areas, including issues with bugs, mold, and unclean bathrooms.
Staff Service
While some guests praised the friendly and helpful staff, others experienced unprofessional behavior and poor customer service.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality, while others enjoyed the options available.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including broken amenities, malfunctioning room keys, and cleanliness concerns.
Location and Value
The hotel is conveniently located near major highways, and some guests felt it offered good value for the price, despite the issues.