Brand Certified
Hampton Inn & Suites New Castle
4.1(525 reviews)
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
Business Details
2608 W. State Street, New Castle, PA
16101, United States
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
(724) 656-0000
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
https://www.hilton.com/en/hotels/yngnchx-hampton-suites-new-castle/
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
About
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
HotelHampton Inn
* Hotel is located on intersection of I-376/PA60 and US-224 at New Castle, in Lawrence County of PA
* Hotel is 52 mile north of Pittsburg International Airport
* This is all Non-Smoking hotel having Standard Rooms with King OR Two Queen beds: Studio Suites Rooms having room dividers. All the rooms have desk/workspace with ergonomic chair, Refrigerator, Microwave, Coffee maker, iron/ironing board, WaterPik shower head.
* Complimentary in-room and Public area HSIA, wired and wireless:
* Meeting room having 55 person class room style capacity
* Indoor heated Pool
* Fitness center with Treadmills, Elliptical, Recumbent Cycle, Dumbbells etc.
* Complimentary Hot Breakfast
Location
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
Hampton Inn & Suites New Castle
2608 W. State Street, New Castle, PA
16101, United States
Hours
Certified by Hampton Inn & Suites New Castle • Mar 01, 2026
Reviews
4.1
525 reviews
5 stars
267
4 stars
132
3 stars
61
2 stars
26
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kamar and Ingrid for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty bathrooms, unclean rooms, and pest issues, indicating a need for improved housekeeping.
Room Condition
Guests reported that rooms were outdated and in need of maintenance, with issues such as uncomfortable beds, broken furniture, and general wear and tear.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety or quality.
Customer Service Problems
There were multiple complaints about billing issues and poor customer service experiences, particularly regarding handling reservations and refunds.
- JGJesse Garcia3 days ago5.0Just a quick in and out for business. Megan at the front desk made it very enjoyable.
- MMMelissa MarsalaFeb 21, 20265.0Friendly front desk, clean room, comfortable bed. Food & shopping close by.
- JHJessica “SnowDogs” HatchJan 25, 20263.0We stayed here in March of 2004, and were very thankful that we were able to bring out dogs. The staff was very kind! We got this room as there was 3 of us traveling, and we were hoping the couch bed would be okay to use, and sadly it was not comfortable, but they did bring us a roll away bed, and it was actually better then you think! We were only here for one night. For the most part, it was a good stay. Nice Spacious room, clean and gave us everything we needed . Would be a great place for a longer stay as well. I will forever be grateful to the staff who helped us out with allowing us to bring all 3 of our dogs since there is a 2 dog limit! (at least there was in March of 2024) Would gladly stay again if traveling down that way!
- RKRachel KaneJan 25, 20265.0They have great everything! The sheets could be larger so they stop falling off the mattresses!
- SMSara MaxwellJan 16, 20265.0So many spots to eat, places to shop, and more.
Brand Certified Facts from Hampton Inn & Suites New Castle
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