Hampton Inn & Suites New Castle

4.1
537 reviews

About

Hotel
* Hotel is located on intersection of I-376/PA60 and US-224 at New Castle, in Lawrence County of PA * Hotel is 52 mile north of Pittsburg International Airport * This is all Non-Smoking hotel having Standard Rooms with King OR Two Queen beds: Studio Suites Rooms having room dividers. All the rooms have desk/workspace with ergonomic chair, Refrigerator, Microwave, Coffee maker, iron/ironing board, WaterPik shower head. * Complimentary in-room and Public area HSIA, wired and wireless: * Meeting room having 55 person class room style capacity * Indoor heated Pool * Fitness center with Treadmills, Elliptical, Recumbent Cycle, Dumbbells etc. * Complimentary Hot Breakfast

Location

Hampton Inn & Suites New Castle
2608 W. State Street, New Castle, PA
16101, United States

Hours

Reviews

4.1
537 reviews
5 stars
274
4 stars
134
3 stars
64
2 stars
26
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, accommodating, and providing excellent service.

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including dirty rooms, bathrooms, and common areas.

Room Condition

Guests reported that rooms were outdated and in need of maintenance, with issues such as broken furniture and uncomfortable beds.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking or disappointing.

Pool Maintenance

The indoor pool was frequently mentioned as being cold or closed for maintenance, disappointing guests who expected to use it.
  • RK
    Richard Kain
    Nov 8, 2025
    5.0
    I highly recommend this hotel. Stayed there with students for a conference and had a phenomenal stay. The staff are kind and caring. The rooms are new and clean and the location is great! Shout out to Kamar,Ingrid and Meg! Thanks for all of your help.
  • MC
    Mary Crawford
    Nov 5, 2025
    5.0
    I got in late, no reservation the person on duty was great. Very friendly, polite, helped to get a room. They where having computer issues, he kept apologizing. Great employee.
  • MG
    Mark Gervais
    Oct 16, 2025
    5.0
    Great Location. Staff was accommodating. Rooms were super clean and comfy. Thanks to Minnie, Mike and Megan their service was outstanding.
  • TE
    Theresa Eckert
    Sep 29, 2025
    5.0
    Also the pool area is wonder ful if you just want to get away for the night or week try this motel you'll love it here..
  • LC
    Lee Ann Coles
    Aug 3, 2025
    4.0
    Parking is very tight when they are filled up. And... I went to the pool and it was cold... I expected to get into a warm pool... I couldn't swim, it was too cold. Even in the summer it needs to be turned up because the air conditioning is on. But the reconstruction is beautiful... nicely done. The staff was wonderful! Very nice and accommodating! Thank you! I'll be back again.

Frequently Asked Questions About Hampton Inn & Suites New Castle

What types of rooms are available at Hampton Inn & Suites New Castle?

The hotel offers Standard Rooms with King or Two Queen beds and Studio Suites with room dividers.

Is breakfast included in the stay at Hampton Inn & Suites New Castle?

Yes, a complimentary hot breakfast is available for guests.