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Holiday Inn Express Pittsburgh E - Waterfront Dr by IHG

3.8
(587 reviews)

Business Details

658 East Waterfront Drive, Munhall, PA
15120, United States
(412) 205-3904
https://www.ihg.com/holidayinnexpress/hotels/us/en/munhall/pitwf/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express welcomes you to Pittsburgh’s vibrant Waterfront Mall where our Homestead location serves up a plenitude of shopping, dining, entertainment and recreation. We are on the Great Allegheny Passage Bike Trail. Whether business or leisure brings you to the area, we are ready to make your stay away from home comfortable and pleasant. Attentive staff, clean quality rooms, and thoughtful amenities provide our guests with a relaxed, enjoyable experience. Convenient to downtown Pittsburgh, guests can engage in sporting and cultural events at venues like the Steelers Heinz Field, PNC Park, home of the Pirates and the Penguins at PPG Paints Arena. For the best game in town try your luck at Rivers Casino. The University of Pittsburgh and Duquesne University are a short distance from our door as well as the Central Business District, local attractions include Frick Park & Phipps Conservatory. Enjoy the Pittsburgh Symphony Orchestra at the dignified Heinz Hall and world class performances at the Benedum Center & Byham Theater. In our backyard is Sandcastle Water Park with its water slide and wave pool, and Kennywood Amusement Park teeming with historic roller coasters such as The Thunderbolt, The Racer and The Jack Rabbit offering the best of summer family fun. Throughout all seasons, we take pride in serving our guests and anticipating their needs, The Holiday Inn Express Waterfront - your smart choice.

Location

Holiday Inn Express Pittsburgh E - Waterfront Dr by IHG
658 East Waterfront Drive, Munhall, PA
15120, United States

Hours

Reviews

3.8
587 reviews
5 stars
251
4 stars
158
3 stars
74
2 stars
37
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees who provided exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues such as dirty carpets, stained bedding, and unpleasant odors, indicating inconsistency in cleanliness standards.

Location

The hotel is well-located near shopping and dining options, which was frequently highlighted as a positive aspect of the stay.

Renovation Issues

Several reviews mentioned ongoing renovations that caused disruptions, such as noise and unpleasant odors, affecting the overall experience.

Breakfast Quality

The breakfast received mixed reviews, with some guests appreciating the variety while others criticized the quality and freshness of the food.
  • RS
    Rick Smith
    Jan 29, 2026
    5.0
    Very professional experience and polite and helpful
  • EE
    EzMuNEE626
    Jan 11, 2026
    5.0
    clean convenient walking distance to shopping and restaurants
  • JE
    Jenny Eakin
    Dec 17, 2025
    5.0
    The staff were awesome! The rooms were perfect! We had such a great time that we stayed an extra day.
  • VP
    Vicky Pirozzoli
    Dec 6, 2025
    4.0
    Staff we encountered were very friendly and professional. A pleasure to interact with. Despite having to go down a cement stairway to get inside to the main lobby (only discovered the ramp to the door a yard to the right later that evening) and the floor of the elevator needing immediate attention to fix tripping hazard, our stay was quite pleasant! Our King room (314) was comfortable, clean, and had many amenities (large mini-fridge, microwave, Keurig coffee maker, alarm clock radio, huge tv.) The bathroom was sparkling with a big mirror and bright lights. The shower head has three settings to choose from, the water pressure is great, and soap, shampoo, and conditioner are all provided. I love the corner chair with its little table and the hassock. We both used it at different times for reading or surfing the web for local restaurants. The King size bed was a little harder than I like (needs a mattress topper to be more body-forming & softer.) But was tolerable for the two nights we stayed. The walls aren’t exactly sound proof (could hear all conversations in the hallway.) Location of the hotel is right in big shopping area. We were in the area to attend a convention in Monroeville (about 10 miles/ 20-30 minutes away (depending on traffic.) But we couldn’t pass up the great price (compared to Monroeville hotels) plus we got to experience Homestead and what it has to offer. The free breakfast has many options, but healthier food would be better. I had a banana, a couple bites of an apple (which was bruised all around and past its prime), scrambled eggs and sausage patties. Lots of carb/grain-filled options available for those who aren’t on a restrictive diet. Suggestion: Maybe offer a gluten free choice as well. Possibly have non-dairy yogurt as an alternative. Our second morning we opted to eat breakfast at a restaurant to eat better choices. Summary: enjoyed our stay and would stay here again because of location, cleanliness, prices, and friendly staff.
  • PB
    Peter Batz
    Nov 9, 2025
    2.0
    Woman at the front desk was super nice and helpful. The hotel definitely can use a bit of renovation. Floor in the only elevator was pretty beat up. Bathrooms had a tub shower that had lots of discolored tiles. Two of my pillows had stains in them. Probably would chose other accommodations if I returned to the area.

Brand Certified Facts from Holiday Inn Express Pittsburgh E - Waterfront Dr by IHG

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