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Welcome to the Holiday Inn Morgantown - Reading Area, Pennsylvania!Holiday Inn Morgantown - Reading Area is excited to introduce our brand new suites, designed with your comfort and convenience in mind. Whether you're here for business, leisure, or a bit of both, our spacious one-bedroom suites offer the perfect retreat - featuring separate living areas, upgraded amenities, and all the comforts of home.Holiday Inn Morgantown - Reading Area hotel is adjacent to Hollywood Casino Morgantown and immediately off of the Pennsylvania Turnpike, exit 298, just one Turnpike exit away from Lancaster, Reading, and Exton areas. There is always plenty to do in Berks, Chester, and Lancaster County, including: Shady Maple, Santander Arena, The Reading Fightin' Phils ballpark, Maple Grove Raceway, Kitchen Kettle and Sight & Sound Theater. The hotel is also adjacent to the Classic Auto Mall & Morgantown Event Center. Try our local wine at the Kog Hill winery or spend the day with the kids at Dutch Wonderland. Offers many amenities including, complimentary high-speed Wi-Fi access, Business Center with the use of print or fax services at your disposal, indoor heated salt water swimming pool, and on site guest laundry facilities. Our property has a variety of banquet spaces that can accommodate anywhere from a small meeting to a large party, with on site catering. Parking available for truck and trailers for those who need a break from the road.
Numerous reviews highlighted unsanitary conditions, including dirty rooms, stained carpets, and unclean bathrooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude service and poor responsiveness.
Facility Condition
Many customers noted that the hotel is outdated and in need of renovations, with complaints about noisy air conditioning and broken amenities.
Dining Experience
Guests expressed dissatisfaction with the dining options, particularly the high cost of breakfast and limited restaurant hours.
Customer Service
Some guests had positive experiences with specific staff members who provided excellent service, while others faced issues with management and booking problems.
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Gene Bell
Jan 1, 2026
5.0
Hot tub. Clean pool and rooms. Great prices. I received every courtesy I could imagine. Excellent location. Near Amish. Maple Grove drag races. Casino. Stagecoach barbaque restaurant, and Classic Auto Mall. To name a few. Top service. Some of the best I have ever received.
BD
Brian Dunker
Dec 29, 2025
1.0
Stayed there for vacation just recent over holiday. Very upset wit hotel. Negative things have pics n recordings of things while we stayed. Called corporate to file complaint. Here it is January and we still got our security deposit and full refund back. That’s all the hotel keeps saying is there sorry. Plenty of more to file full complaint about. If anyone wants to see or have questions we will gladly explain..
MJ
Mandy Jacobs
Dec 25, 2025
5.0
Helen at check-in provided excellent customer service and very friendly
EE
Emily Evans
Dec 17, 2025
4.0
That was a goog but a little older here we need a renovation someday thank you
TG
Timothy Gibson
Nov 30, 2025
3.0
Nice looking hotel but upon checking in it is obviously dated despite being "updated". The A/C in our room was noisy and got louder as the night went on. Fortunately didn't need it so we just turned it off. Sofa was worn but the rest of the furniture was in good shape. The phone next to the bed was filthy. The hot tub was broken. We were there on a Sunday, so the in-house restaurant "Gasoline Alley" was closed. The proximity to the Casino across the street is likely a reason for some to stay, though we did not partake.