Hilton Garden Inn Pittsburgh Airport

4.4
872 reviews

About

HotelHilton Garden Inn
Welcome to Hilton Garden Inn Pittsburgh Airport, a comfy base for your travels in Pittsburgh. Just 10 minutes from the airport, our hotel in Moon Township is also a half-mile from Robert Morris University and centrally located to multiple office parks. Shop at Robinson Town Centre just 5 miles away, or take a short drive to Downtown Pittsburgh for incredible restaurants, museums and nightlife. We offer complimentary shuttle service to/from the airport for your convenience. Join us in the Garden Grille & Bar, serving freshly prepared American favorites all day. We have cravings covered with a 24-hour Garden Market and evening room service. Take a dip in the heated indoor pool, work out in the complimentary fitness center, or cozy up by the crackling outdoor firepit. Along with a business center, we have 2,400 sq. ft. of stylish meeting space for corporate and social events of up to 150 guests.

Location

Hilton Garden Inn Pittsburgh Airport
9600 University Blvd., Moon Township, PA
15108, United States

Hours

Reviews

4.4
872 reviews
5 stars
590
4 stars
157
3 stars
53
2 stars
23
1 star
49

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is conveniently located near the airport, making it a good choice for travelers, though it can be noisy due to nearby flights.

Staff Service

Many reviews praised the friendly and helpful staff, particularly at the front desk and in the restaurant.

Room Cleanliness

While some guests found the rooms clean and comfortable, others reported issues with cleanliness and maintenance.

Shuttle Service

The shuttle service to the airport received mixed reviews, with some guests experiencing long wait times and issues with reliability.

Breakfast Experience

Guests expressed disappointment with the breakfast options, noting that it was not complimentary and the quality was lacking.
  • TG
    Tracy Gilmer
    Jan 6, 2026
    1.0
    The stay itself was fine, but I experienced issues with both billing and communication. I was charged a cancellation fee after canceling by midnight in my home/travel time zone, as the policy did not specify that the deadline was based on the hotel’s local time, despite rebooking and staying during the original dates. Additionally, a false fire alarm at 3 a.m. caused disruption, and while an apology note was provided, clearer and faster communication would have been appreciated.
  • AS
    Ashley Sanchez
    Dec 27, 2025
    1.0
    Terrible experience. I booked this hotel through Orbitz back in August for a one-night December stay. After a late-night flight, I arrived to check in at 1:00 a.m. and was told they did not have a room for me, despite my confirmed reservation. I was informed that rooms were available but were being held for military personnel who had not yet checked in. I am 7 months pregnant and exhausted. The staff told me they were unsure if their neighboring hotel had availability and suggested they could “walk me over” — in 20-degree weather, snowing, in the middle of the night. When the front desk agent spoke with the night shift manager, Audrey Romero, to explain my frustration and concerns, the only “solution” she offered was threatening to call the police instead of attempting to resolve the situation or assist a pregnant guest left without accommodations. This was beyond unprofessional, unsafe, and unacceptable. Poor communication, zero accountability, and complete lack of empathy. I would never recommend staying here. I worked in hospitality for over five years and never would have handled the situation in this manner.
  • AM
    Alena Mulvehill
    Dec 27, 2025
    4.0
    They have a bar, restaurant, gym, indoor pool, business center, decent amount of parking available, shuttle to the airport.
  • NM
    Nicole McCarty
    Dec 18, 2025
    5.0
    Clean rooms. The restaurant/bar was decorated so well for Christmas! Service is great. VERY close to the airport, so if you don't sleep well with the occasional jet flying over maybe pick a hotel further from the airport. Overall great stay - my go-to when I'm in Pitt.
  • MC
    Michele C
    Dec 10, 2025
    5.0
    My friends and I went to the Shivering Snowman pop-up bar for cocktails and appetizers.The bar was so cute! The specialty cocktail menu was extensive and had a cute Christmas themed name. Every cocktail we tried was delicious, so was BBQ chicken flat bread that we ordered out waitress, Fiona, was outstanding! She was friendly, attentive and so kind, she even took some group photos for us.

Frequently Asked Questions About Hilton Garden Inn Pittsburgh Airport

What are the check-in and check-out times at Hilton Garden Inn Pittsburgh Airport?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM at Hilton Garden Inn Pittsburgh Airport.

Does the hotel offer free parking and is it accessible?

Yes, Hilton Garden Inn Pittsburgh Airport offers free self-parking with accessible parking spaces available.