Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to theCandlewood Suites Grove City-Outlet Center, your Home Away From Home!
Just minutes from the hotel are several key companies in the Grove City region, including Wabtec/General Electric, DCSA Training Center, Iron Mountain Data Center-Boyers, and Kinder Morgan. Our hotel is perfectly located at the intersection of I-79 and I-80, making us a smart choice for truckers and commercial drivers and we are just 60 minutes to Pittsburgh International Airport (PIT).
Extended-stay guests have unique needs and the Candlewood Suites Grove City-Outlet Center was designed to make you feel at home. All suites have full kitchens, with enough space to work and relax, we offer free high-speed Internet, and have several shopping and dining options nearby! The 130 store Grove City Premium Outlets is just seconds away. The Timber Creek craft brewery and restaurant is just out our back door and a short drive will take you to the ever-popular Rachel's Roadhouse. We offer complimentary shuttle transportation for our guests within a 10-mile radius of the hotel.
Other conveniences of home include an extensive guest laundry, fully equipped Fitness Center, 24-hour Candlewood Cupboard, and gas grill at the gazebo adjacent to our Heated Outdoor Pool. Whether you are sticking around for work, to visit family, or extend your shopping vacation, Candlewood Suites Grove City-Outlet Center is the top choice in the entire region!
Location
Candlewood Suites Grove City - Outlet Center by IHG
37 Holiday Blvd, Mercer, PA
16137, United States
Hours
Reviews
4.4
277 reviews
5 stars
182
4 stars
54
3 stars
17
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty kitchens, bathrooms with mildew, and bugs in rooms.
Staff Attitude
Several customers reported rude or unhelpful interactions with staff, particularly management, leading to dissatisfaction.
Room Amenities
Guests appreciated the spacious rooms and kitchen facilities, but some noted issues with maintenance and missing items.
Customer Service
There were complaints about poor customer service, especially regarding reservation issues and lack of empathy in difficult situations.
Value for Money
While some guests found the hotel to be a good value, others felt it was overpriced given the quality of service and cleanliness.
- KMKristopher McEwenNov 24, 20255.0Full-size fridge, microwave, and stove top. Includes dishes. No breakfast served, but you can cook your own.
- MLMateo Hernàndez LòpezNov 21, 20255.0Un super Hotel , para personas estaran por varios dias....!!
- ESEmily SNov 8, 20251.0Room was so disgusting. There were stains everywhere and so many items were smashed. This hotel is infested with stink bugs. Management was rude and inconsiderate of the bugs, claiming it “just happens”. Toilet was filthy. Our dishwasher was full of dirty dishes upon arrival. Also, waited 2 hours for our room to be cleaned.
- MSMatt SereviczOct 8, 20254.0Big spacious rooms. Comfortable beds and pillows. Recliner in room!! Full size fridge and kitchen. Nice large table to work on. Only thing I didn’t like was the thermostat is energy saving so if you aren’t in the room the thermostat shuts off.
- RMRon MoneyOct 4, 20252.0During my stay at the Candlewood Suites in Mercer, PA, the staff was polite and the air conditioner filters were clean, which I appreciated — but overall, the room really needed a deeper cleaning. The bathroom was the biggest concern. The toilet seat looked like it had been wiped down with a dirty rag and left with debris on it. The shower had visible mildew buildup and even hair still stuck to the walls, showing it hadn’t been cleaned properly in a while. The shower itself was also partially broken — when pulling the knob to turn it on, barely any water came out of the shower head because it was leaking heavily from the base. On top of that, the hot water took nearly 10 minutes before it finally warmed up. The sink area and cabinet were coated in soap scum and dried toothpaste, making it clear they hadn’t been wiped down recently. The room itself was missing a TV remote, so we had to borrow one from the lobby. The counter under the TV had a thick layer of dust, especially around the edges, showing it hadn’t been cleaned for a long time. The kitchen area was in rough shape as well. The toaster oven was full of old food debris and grime — these really shouldn’t even be in the rooms since they’re hard to clean and can attract bugs. The top of the refrigerator was dirty, and the microwave was also grimy inside and out. On a positive note, the air conditioner filters were clean, which was appreciated, and everything else in the room appeared functional. Overall: This hotel could really benefit from scheduling regular deep cleanings for their rooms and ensuring maintenance checks are done on fixtures like the showers. Even assigning staff to deep-clean a few rooms each week would make a huge difference in overall comfort and cleanliness. ⭐ Rating: 2 out of 5 stars 📝 Needs serious deep cleaning and maintenance, but staff was polite and helpful.
Frequently Asked Questions About Candlewood Suites Grove City - Outlet Center by IHG
What are the check-in and check-out times at Candlewood Suites Grove City - Outlet Center?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Candlewood Suites Grove City - Outlet Center?
Yes, dogs are welcome and the hotel is pet-friendly.
Is there a fitness center available at the hotel?
Yes, a fitness center is available for free use by guests and includes equipment like treadmills and free weights.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessible facilities, and elevators.
What dining options are available on or near the hotel premises?
The hotel has a bar on-site and nearby dining options include TimberCreek Tap and Table brewery, Rachel's Roadhouse, Fat Eddy's Bar-BQ, Blackout Burger Bar, Taco Bell, Wendy's, and Hoss's steakhouse.
Is there a shuttle service provided by the hotel?
Yes, the hotel offers a complimentary shuttle transportation service within a 10-mile radius of the hotel.
Can guests do laundry during their stay?
Yes, the hotel provides self-service laundry facilities.
What nearby shopping centers can guests visit from the hotel?
Guests can visit the Grove City Premium Outlets, which is only seconds away from the hotel, perfect for extended shopping vacations.
How can guests easily access travel options like car rentals and airports near the hotel?
Nearby travel options include Enterprise Rent-A-Car for car rentals, and Grove City Airport for local flights. Pittsburgh International Airport is about 60 minutes away by car.