Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including mold, dirty rooms, and unclean bathrooms.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and dismissive attitudes from the front desk.
Condition of Facilities
The hotel is described as outdated and in need of renovations, with issues such as broken plumbing, old carpets, and general disrepair.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others noted issues with food quality and availability.
Value for Money
Many customers felt that the hotel did not meet the expected standards for the price charged, often comparing it unfavorably to cheaper alternatives.