Business Details
About
HotelHampton Inn
Our elegant 4 story Hampton Inn Matamoras hotel, bordered by the Delaware River, is located near the confluence of Pennsylvania, New Jersey and New York states. The surrounding countryside features a myriad of antique shops, historical attractions and recreational activities. Whether you spend your time in leisure or corporate travel, we can meet and exceed all of your needs. We offer our meeting space for functions such as: private weddings, corporate board meetings, family reunion gatherings and much more.
Location
Hampton Inn Matamoras/Milford
122 Westfall Town Drive, Matamoras, PA
18336, United States
Hours
Reviews
4.2
1,125 reviews
5 stars
616
4 stars
297
3 stars
107
2 stars
38
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean, but some reported issues with dirt and buildup in bathrooms and common areas.
Staff Performance
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude or unprofessional behavior.
Facilities Condition
Several reviews mentioned that the hotel is outdated, with aging furniture and decor, and some guests experienced issues with amenities like the pool and water pressure.
Breakfast Quality
The breakfast was generally well-received, with many guests appreciating the variety and quality, though some noted that it could be inconsistent.
Customer Service Issues
There were multiple complaints regarding poor customer service, particularly related to booking issues and management responsiveness.
- JBJohn BagnoliJan 2, 20264.0A nice hotel, slightly modernized bathroom but still leans traditional and what you'd expect. Clean with a friendly staff. Used the Hilton app for the digital key and check in/out and it worked like a charm.
- NNNorma NinoDec 25, 20255.0This hotel is super clean and beautiful. The staff was very helpful and professional. We'll definitely recommend and planning on returning soon!
- RRRileyDec 20, 20254.0Pretty good. I stay here twice a year to visit family. The hotel is located right next to a strip mall and a few restaurants (Perkins is very close, within a five minute walk). The road leading to the hotel is narrow with many potholes; however, I do not blame the hotel because as far as I heard, it was a matter of a property dispute with the carwash and Farm Plus. There is an alternate way to get in near the Best Western, as far as I remember. There is an odor as you walk into the hotel lobby. The hotel is normally on the colder side. The pool is an okay temperature, but still on the colder side. In the room I stayed in, the television volume did not go lower than 13. The mini refrigerator became noisy and annoying at night. Breakfast was on par with my standards for Hamptons. Plenty of seating for the smaller amount of guests staying at the hotel. Overall, this hotel is a good choice for shorter stays.
- CCChad CrudupDec 20, 20255.0Stayed two nights and enjoyed the hotel. The free breakfast was good. The room was clean. The lobby had good areas for quietly reading during the day
- JWJoanna WilliamsDec 15, 20251.0So I never got to stay at the hotel but I booked this hotel just last week and I mistakenly booked the wrong hotel. (Granted my mistake) Not even 20 minutes late I notice the error and I tried to cancel the booking. The hotel has informed me that I will not get my money back even though I cancelled it in 20 minutes. With it being the holiday season I would think they would show some grace. Now the money I had to try to book my original hotel they will not return it. My heart is so sad and I cannot get in contact with a manger I was told, I can only speak to the front desk. I just think the manner was handled poorly. Like I said I noticed the error in 20 minutes I went through the third part and it said that the response was directly from your hotel
Frequently Asked Questions About Hampton Inn Matamoras/Milford
What are the check-in and check-out times at Hampton Inn Matamoras/Milford?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Matamoras/Milford offer free breakfast?
Yes, free breakfast including a buffet option is available for guests.
Is Wi-Fi available at this hotel and is there any cost?
Free Wi-Fi is available throughout the public areas and there are public internet terminals as well.
Are pets allowed at Hampton Inn Matamoras/Milford?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel has accessible parking, mobility accessible features, and elevators including accessible elevators for guest convenience.
Does Hampton Inn Matamoras/Milford have any fitness or recreational facilities?
Yes, the hotel offers a free fitness center with equipment such as elliptical machines and treadmills, plus an indoor pool and a game room.
Is parking available at Hampton Inn Matamoras/Milford?
Yes, free self-parking is available for guests at the hotel.
Are there nearby dining options around the hotel?
Yes, nearby restaurants include Taco Bell, The Landing Steakhouse, Mr. Shane's Restaurant, Perkins Restaurant & Bakery, MrBeast Burger, Goodfella's Pizza & Italian Restaurant, and Jake's Wayback Burgers, offering a variety of cuisines for guests to enjoy before or after their stay.
What nearby transportation options are available for guests at the hotel?
The Greyhound Bus station is nearby, providing convenient bus transportation options for travelers to and from the hotel area.
Are there any nearby shopping options for guests staying at Hampton Inn Matamoras/Milford?
Yes, guests can find shopping at nearby stores such as Kmart, T.J.Maxx, Gordmans, Shoe Dept., and Payless ShoeSource, offering a range of department, clothing, and shoe stores.