Business Details
About
Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Philadelphia-Great Valley hotel is an all-suite hotel located off Route 202 in the Great Valley Corporate Center in Malvern, Pennsylvania. These beautifully furnished suites offer spacious accommodations. Each guest room in the Homewood Suites Philadelphia-Great Valley hotel in Malvern, Pennsylvania features enough space for work, study or entertaining, plus all the comforts of home, including a fully equipped kitchen with a full-size refrigerator, coffeemaker and microwave oven, a remote-controlled television, two telephones with data ports, voicemail, and an iron and ironing board. Guests will enjoy the daily complimentary Suite Start hot breakfast and the Welcome Home reception featuring a complimentary light meal and beverages on Wednesday evenings (subject to state and local laws) while visiting this Malvern, Pennsylvania hotel. The Philadelphia area Homewood Suites hotel also features an indoor pool, suite shop, complimentary high-speed internet access, executive center, guest laundry room, fitness room and meeting room space for up to 90 people. The Homewood Suites Philadelphia-Great Valley hotel in Malvern, Pennsylvania is a pet friendly hotel (non-refundable fee). Make Yourself at Home!
Location
Homewood Suites by Hilton Philadelphia-Great Valley
12 East Swedesford Road, Malvern, PA
19355, United States
Hours
Reviews
4.1
722 reviews
5 stars
344
4 stars
217
3 stars
72
2 stars
45
1 star
44
What are people saying?
AI-generated from recent customer reviews
Room Conditions
Numerous reviews highlighted issues with room cleanliness, maintenance, and outdated furnishings, including dirty carpets, broken appliances, and lack of proper housekeeping.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported poor service and unprofessional behavior from certain employees.
Amenities and Maintenance
Guests frequently mentioned problems with hotel amenities, including malfunctioning air conditioning, inconsistent hot water, and inadequate breakfast offerings.
Overall Experience
Many customers expressed disappointment with their overall experience, citing the hotel as below Hilton standards and recommending against staying there.
- MHMark Hardman5 days ago5.0This hotel has everything I was looking for. Clean room, breakfast and laundry. The staff are friendly and helpful.
- EEEli EdwardsDec 27, 20252.0For a hotel to be under The Hilton name I am extremely disappointed with the upkeep and cleanliness of this property. corridors are dark, bad lighting, stains on wallpaper and in elevator. Broken and stained furniture, rugs and shower. Things that can be easily fix but they are over looked at this property. As it seems that there is some renovation taking place during my stay. I would not recommend staying here at this time.
- MGMichael GilmoreDec 19, 20251.0We stay at many Hilton properties, this one is really bad. So many things were wrong. We were there for a week and this is what we experienced - One morning I went to take a shower only to find that the water was brown. I complained to the Front Desk but they didn't seem to care and never followed up with me. - The smoke detector in my room was completely taped over, so I'm sure it didn't work. - The black out curtains had been removed and never replaced, so there was lots of light in the room at night. - The dryer in the customer laundry mat was broken all week and no one came to fix it. i did complain to Hilton Corporate about the brown water in the shower but they never followed up with me either. Very, very disappointed.
- RKReyhan K.Dec 13, 20251.0I had the worst experience staying at Homewood Suites. First, the fire alarm went off, and the alarm on the fourth floor never stopped, which, according to a hotel employee, is a known and common issue. After being moved to a different floor, dirt came out of the shower head, so I had to change rooms again. The breakfast is awful nothing tastes fresh or healthy. It is a nightmare breakfast, especially for Europeans. Breakfast is served on cardboard plates, and plastic cutlery is provided on weekends. There is an unpleasant smell throughout the hotel and in the rooms. I do not recommend staying here
- PPPatrick PetersonNov 22, 20251.0My wife is currently staying at the Great Valley Homestay Suites by Hilton Philadelphia. She took my daughter and 3 of her friends to celebrate my daughter’s 13th birthday. They wanted to have a fun night and got a 2 bedroom “suite”. The hotel is run down, the room is absolutely filthy. The pool has a weird smell and gave my daughter a rash. The carpets and curtains are stained, the furniture is ripped. A Motel 6 would’ve probably been a better choice. My wife tried to address it with the front desk and the lady there shrugged her shoulders and said “we’re renovating”… in the meantime, you’re charging clients to stay at this dump? No refund or alternative place to stay was offered to my wife. Something should be done to make this right. What a disgrace.
Frequently Asked Questions About Homewood Suites by Hilton Philadelphia-Great Valley
What type of accommodations does Homewood Suites by Hilton Philadelphia-Great Valley offer?
This hotel offers all-suite accommodations with spacious rooms including a fully equipped kitchen, workspaces, and home comforts.
Is breakfast included at Homewood Suites by Hilton Philadelphia-Great Valley?
Yes, a complimentary Suite Start hot breakfast is provided daily.
Are pets allowed at the hotel?
Yes, pets are welcome at the hotel with a non-refundable fee.
Does the hotel have an indoor pool and fitness center?
Yes, the hotel features one indoor pool and a free fitness center with equipment like elliptical machines, free weights, and treadmills.
What are the standard check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is high-speed Wi-Fi available and is there 24-hour front desk service?
Yes, free high-speed Wi-Fi is available throughout the hotel, and the front desk is staffed 24 hours.
What accessibility features are available at the hotel?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Where can guests find nearby dining options around the hotel?
Near the hotel, guests can enjoy dining at Nudy’s Cafe for breakfast/brunch, Baxter’s of Great Valley for American cuisine, and Bomba ¡Tacos + Tequila! for tacos and tequila.
Are there local fitness or recreational facilities close to the hotel?
Yes, guests can visit World Gym nearby for workouts or try Splitting Edge Axe Throwing for recreational fun close to the hotel.
What nearby services might be useful for business or travelers staying at the hotel?
Nearby services include the Penn Sleep Center Malvern for medical needs and the U-Haul Neighborhood Dealer for truck rentals, both convenient for visitors in the area.