Holiday Inn Express & Suites Lancaster-Lititz by IHG

4.1
586 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Guests Adore This Hotel's Lodging near Lancaster, PANestled in the heart of Amish country is the pet-friendly Holiday Inn Express® Hotel & Suites Lititz - Lancaster, PA. This hotel's suburban location is ideal for getting to all the local businesses and attractions and is also just two miles from Lancaster Airport (LNS).Does work bring you to Lititz, PA? The hotel's amenities are sure to meet your every need. Print out any last-minute documents in the 24-hour business center while using free Wi-Fi access. The 575-sq-ft meeting room is perfect for gatherings of up to 40 people. In addition, businesses like Rock Lititz, Case New Holland Fiat Spa, Woodstream Corporation and Johnson & Johnson are close by.Food lovers, rejoice! With the Wilbur Chocolate Company, America' oldest pretzel bakery and Shady Maple Smorgasbord, there is no end to the feast. Biblical stories come to life with spectacular performances at the Sight & Sound Theater. Nature lovers should visit the Wolf Sanctuary of Pennsylvania, where 40 majestic wolves make their home.Our excellent staff and facilities make you feel at home while lodging near Lancaster, PA. After a long day, unwind in the indoor heated pool. The 24-hour fitness center means you won't have to give up your workout routine during your visit. Save time and money with the hot and free Express Start breakfast bar available daily. Make your reservation today to experience the hospitality of Amish country.

Location

Holiday Inn Express & Suites Lancaster-Lititz by IHG
101 Crosswinds Drive, Lititz, PA
17543, United States

Hours

Reviews

4.1
586 reviews
5 stars
285
4 stars
160
3 stars
72
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nicole and Mark for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned problems with cleanliness, including dirty rooms, mold, and unpleasant odors, indicating a need for better housekeeping.

Room Conditions

Several guests reported outdated and poorly maintained rooms, with issues such as malfunctioning air conditioning, clogged toilets, and general wear and tear.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others criticized the quality and variety, suggesting improvements are needed.

Renovation Concerns

The hotel is undergoing renovations, which some guests found disruptive, while others appreciated the updates.
  • JB
    Jim Boxberger
    Nov 13, 2025
    5.0
    Clean, friendly and close too everything. Nice pool, breakfast and rooms. Bed was a little rough, but to be fair my mattress at home is a high end memory foam, so most hotels won't compare. Hotel is pet friendly and they have ample dog walking areas.
  • KT
    Kimberly Thebodeau
    Nov 9, 2025
    5.0
    The staff was excellent. If I needed anything they brought it right away. The rooms were super clean. The lobby, pool and kitchen dining area are clean and smelled good. The pool was nice and warm.
  • TC
    Tracey “Cookie” Crumble
    Oct 26, 2025
    5.0
    Staff here is wonderful and Mark gave me some really great pointers on how to help a new diabetic. We talked for a good hour before I left. Such a teddy bear. The coworker at the desk was also awesome! Both possess a caring helpful attitude! Thanks guys ❤️
  • AC
    Allison Cardace
    Oct 22, 2025
    1.0
    My military husband and I both travel frequently for work so we stay in hotels a lot, and Holiday Inns are usually my favorite. However, this was the worst experience I’ve ever had at a Holiday Inn!! We booked this hotel for 2 nights while in town for a wedding - immediately upon entering the room, it was hot and humid, we adjusted the thermostat to cooler but the unit barely worked and you could not feel the fan 1 foot away. (Of note, the outside temp was only in the 40s so it was not a hot day). It was unbelievably cooler and had more air flow in the hallway right outside our room. We got zero sleep, and went to the front desk at 8am the next morning to ask to change rooms. We were told we could not as the hotel was completely booked, but the front desk employee assured us that maintenance would come in and replace the unit. That never happened! We arrived back to our room at 11pm and it was SO HOT and HUMID like a greenhouse, I cannot believe there isn’t mold on the walls. My husband suffers from mold/dust allergies and this unsafe air quality room made it difficult for him to breathe. We immediately packed up all our stuff, complained to the front desk who did nothing for us, and drove home 2 hours rather than spend another miserable night. My husband and I are both longtime IHG club members, and I think we deserve a full or at least partial refund based on this experience. Our 2-night stay of $508 was abnormally pricy compared to our numerous Holiday Inn stays, I am appalled by the air quality of this room and the way we were treated.
  • AV
    Alex V
    Oct 19, 2025
    5.0
    A very nice hotel for the price. Its not a luxury hotel but its not supposed to be. Front desk and cleaning staff were very helpful and attentive. Very good breakfast.

Frequently Asked Questions About Holiday Inn Express & Suites Lancaster-Lititz by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Lancaster-Lititz?

Check-in time is 3:00 PM and check-out time is 11:00 AM at the hotel.

Does the hotel offer free breakfast?

Yes, the hotel offers a complimentary Express Start buffet breakfast daily.