Business Details
About
Hotel
The Hilton Garden Inn Lancaster hotel is ideally located for every kind of traveler. Minutes within local corporations, colleges and universities, and of course all of Lancaster's attractions, shopping, and entertainment! Convenient to the Lancaster Airport, Harrisburg International Airport, and local Amtrak station. Only 20 miles from Hershey, Pennsylvania. Centrally located minutes away from the heart of Pennsylvania Dutch /Amish Country. Next door to Downtown Lancaster - the place for the vibrant arts and history of Pennsylvania. Whatever your destination, the Hilton Garden Inn Lancaster hotel is right here.
Location
Hilton Garden Inn Lancaster
101 Granite Run Drive, Lancaster, PA
17601-6803, United States
Hours
Reviews
4.1
777 reviews
5 stars
392
4 stars
219
3 stars
86
2 stars
30
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the staff for being friendly, helpful, and accommodating.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some noted issues with specific facilities like the hot tub.
Room Quality
Many guests found the rooms comfortable but noted that they were outdated and some had issues with small bathrooms.
Breakfast
The breakfast was frequently criticized for being overpriced and not included in the room rate, with some guests expressing disappointment in the quality.
Location
The hotel is well-located, with easy access to nearby attractions and dining options, contributing to a positive overall experience.
- JOJean OttNov 9, 20255.0My husband and I stayed here for 2 nights so we could attend our nephew's wedding. The hotel was in a great location. There was easy accessibility to shopping, hair salons, restaurants.
- EHEvan HimesNov 9, 20255.0Adjoining rooms are noise-proof when doors are closed. Front desk and housekeeping staff are extremely friendly. Rooms show a tiny bit of wear, but no major issues. Multiple outlets attached to bedside table, making it easy to charge all devices.
- AMAlyssa McCannOct 22, 20255.0I love this hotel. It's always clean, the staff is beyond accommodating and the dining crew goes above and beyond to make sure you're happy. Whenever this is a possibility this is where we will stay while in Lancaster
- CFCaleb FarrisOct 20, 20255.0Nice place to stay. Special shoutout to Alan! He made check in and the stay smooth and comfortable. Appreciate the great attitude and helpful nature.
- LSLynne SklarOct 11, 20251.0Our experience at the Hilton Garden Inn was not a good one! We checked in with no problem but our assigned room had 2 double beds, not the Queen beds we had specifically requested. They did make the change for us. The beds and pillows were not comfortable. The bathroom was old looking and our toilet actually overflowed, fortunately on the morning we were leaving! And finally, the hotel is very poorly laid out! The halls are like a maze, so be prepared to do a lot of walking! The elevator is very small and almost hidden and the signage for room numbers in varying hallways is confusing. Finally, I went down one night for a cocktail at the lobby bar and to watch a football game and it was closed! Many other hotel choices in the area…
Frequently Asked Questions About Hilton Garden Inn Lancaster
What are the check-in and check-out times at Hilton Garden Inn Lancaster?
Check-in begins at 3:00 PM and check-out is available until 12:00 PM.
Is Hilton Garden Inn Lancaster accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at Hilton Garden Inn Lancaster?
Yes, both cats and dogs are welcome, and the hotel is pet-friendly.
Does Hilton Garden Inn Lancaster provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
What dining options are available at Hilton Garden Inn Lancaster?
The hotel has three restaurants, offers room service, and has a bar available for guests.
What fitness and recreational facilities does Hilton Garden Inn Lancaster offer?
Guests can enjoy a free fitness center, an indoor pool, and a hot tub during their stay.
What sustainability and eco-friendly programs are in place at Hilton Garden Inn Lancaster?
The hotel has ISO14001 and ISO50001 certifications, uses compostable food containers and cutlery, and has recycling, energy conservation, and food waste reduction programs.
Is parking available at Hilton Garden Inn Lancaster, and is there a fee?
Yes, self-parking is available for free for guests at the hotel.
What nearby attractions can guests visit around Hilton Garden Inn Lancaster?
Guests can explore Downtown Lancaster for arts and history, visit the Pennsylvania Dutch/Amish Country nearby, or take a short drive to Hershey, Pennsylvania, about 20 miles away.
Are there convenient nearby locations for guests needing financial services or entertainment?
Yes, guests can visit Western Union or Citadel for financial services and enjoy entertainment options like Redbox video rentals and Chili's Grill & Bar restaurant nearby.