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Hilton Garden Inn Lancaster

4.1
(768 reviews)
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Business Details

101 Granite Run Drive, Lancaster, PA
17601-6803, United States
(717) 560-0880
https://www.hilton.com/en/hotels/lnslhgi-hilton-garden-inn-lancaster/

About

HotelHilton
The Hilton Garden Inn Lancaster hotel is ideally located for every kind of traveler. Minutes within local corporations, colleges and universities, and of course all of Lancaster's attractions, shopping, and entertainment! Convenient to the Lancaster Airport, Harrisburg International Airport, and local Amtrak station. Only 20 miles from Hershey, Pennsylvania. Centrally located minutes away from the heart of Pennsylvania Dutch /Amish Country. Next door to Downtown Lancaster - the place for the vibrant arts and history of Pennsylvania. Whatever your destination, the Hilton Garden Inn Lancaster hotel is right here.

Location

Hilton Garden Inn Lancaster
101 Granite Run Drive, Lancaster, PA
17601-6803, United States

Hours

Reviews

4.1
768 reviews
5 stars
382
4 stars
218
3 stars
87
2 stars
31
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Alan and Shana.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, many guests found them outdated, with issues like small bathrooms and uncomfortable beds.

Hotel Layout

Several reviews noted the confusing layout of the hotel, with difficult navigation and poorly located elevators.

Dining Experience

The on-site restaurant received mixed reviews; while some enjoyed the food, others criticized the high breakfast prices and limited options.

Noise Issues

Multiple guests reported noise disturbances from other guests and the hotel's layout, impacting their overall experience.
  • KO
    Khristie OConnor
    1 day ago
    2.0
    Bartender was nosy, complained about each drink he had to make and every time he had to attend to a table. Overall just unpleasant, which is a shame..otherwise it would have been a good bar.
  • ES
    Ed Struzik
    Jan 31, 2026
    5.0
    We always stay here when visiting lancaster.
  • PT
    Peter Terrezza
    Jan 10, 2026
    1.0
    The staff at this hotel is one of the most disrespectful, unprofessional, and ridiculous group of humans that I have ever come across. I was here for a wrestling tournament with a group of ~20 adults. It was about 6:00pm and we were sitting in the lobby area. After being told that outside food and drinks were strictly prohibited, we opened a tab at the hotel bar. Shortly thereafter, a member of our party was harassed for having a cup of coffee. The staff proceeded to refuse service to us and called the cops. Please do yourself a favor and never stay at this hotel. Our group was harassed, our time was wasted, and the children of our group were traumatized that police had to show up
  • FJ
    Frank Jordano
    Dec 23, 2025
    3.0
    Decent. Like a labyrinth, I got lost a few times try to get to my room.
  • VV
    Vadym Yanushevskyi (Vee)
    Dec 15, 2025
    5.0
    It was a wonderful stay! This place is not the "budget-friendliest" place out there, but it was one of the very few with the actual working restaurant, and let me tell you... We didn't even want to go anywhere else - the food was just SO good. Plus the service... Special props to our 4-day waitress Shana - her friendliness, attention to detail, and just good humor - what a sweet experience. All staff was exceptional, and the conditions were great! Thanks to all!!!
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Frequently Asked Questions About Hilton Garden Inn Lancaster

What are the check-in and check-out times at Hilton Garden Inn Lancaster?

Check-in begins at 3:00 PM and check-out is available until 12:00 PM.

Is Hilton Garden Inn Lancaster accessible for guests with mobility needs?

Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Brand Certified Facts from Hilton Garden Inn Lancaster

Hilton Garden Inn Lancaster partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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