Business Details
About
Hotel
The DoubleTree Resort by Hilton Hotel Lancaster welcomes you with a warm DoubleTree chocolate chip cookie and a warm friendly smile. The hotel is located minutes from downtown Lancaster, Lancaster airport and within 1 hour of Harrisburg International Airport. Only 90 minutes from Philadelphia and Baltimore and with an onsite nine-hole golf course, this Lancaster resort is ideal for team meetings, conventions and social events with function rooms holding up to 1,200. Consider a wedding celebration in our elegant chapel and the open-air Palm Court atrium. Enjoy on-site recreational facilities including golf, tennis, swimming and many family activities. Relax in our guest rooms or two-room suites featuring comfortable Sweet Dreams by DoubleTree Bed.
Stay connected with complimentary WiFi in your room and throughout public areas in this Lancaster hotel. Spacious suites offer sofa beds in the parlor and Accessible rooms are designed with plenty of space for easy movement. Dine at the Cafe 24 Hundred. A participant in the ‘Buy Fresh, Buy Local’ program offering Pennsylvania Dutch favorites. Sample local microbrews on tap in the lounge and enjoy weekend entertainment.
Experience the true taste of Lancaster County at Willow Tree Smorgasbord just a few minutes from our Lancaster resort hotel. Whether in town for business at the Lancaster County Convention Center or simply looking for adventure in Pennsylvania Dutch country, DoubleTree is here to welcome you.
Location
DoubleTree Resort by Hilton Hotel Lancaster
2400 Willow Street Pike, Lancaster, PA
17602, United States
Hours
Reviews
4.4
2,173 reviews
5 stars
1,353
4 stars
503
3 stars
153
2 stars
64
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on staff service; some praised friendliness while others reported rudeness and lack of responsiveness.
Cleanliness Issues
Several guests noted cleanliness problems, including mold in bathrooms and dirty rooms.
Room Comfort
Rooms received mixed reviews; some found them comfortable and spacious, while others complained about outdated decor and uncomfortable beds.
Dining Experience
Dining experiences varied; some enjoyed the food and service, while others reported slow service and cold meals.
Amenities
Guests appreciated the pool and water playground, but some noted issues with temperature and cleanliness.
- SSSteven Sobotka2 days ago5.0First time there, upon arrival very nice reserved the room ahead of time, very clean, first night was good, next Day went to sight and sound theater to see Noah it was a great time great show well worth it,back to the hotel had dinner there nice quiet great food also very clean the waitress was excellent and very polite Her name Ta , Rose and Rosa very polite employees, an exceptional Hotel would definitely recommend
- AWAngie WashingtonNov 16, 20255.0Nice, accommodating, and helpful staff. Rooms will enough. I’ve been pleased with all of my rooms until this last trip. Unfortunately I was unable to change rooms because I was worth a group. But if you can don’t get a mid-hallway corner room. Outside of that, I strongly recommend. Pic was from another trip, not this last one. Our room just about every time has been like the one pictured. The room we last stayed in would have been picture worthy as a single room.
- TTT&GNov 13, 20255.0This is a really nice hotel. Our room was clean and updated, and they gave us free cookies when we checked in. We only stayed for one night, but it was quiet and relaxing.
- AGAnnaMary GoodNov 13, 20255.0It's beautiful here! There's walking paths, a pond with a fountain, lots of places to sit and enjoy the view.
- TLTravis LNov 10, 20255.0Awesome, comfortable, cost effective lodging with great ease of access to main points of interest during our stay in PA. This was our first time staying at a Doubletree, and would definitely return. Perfect spot for visiting Strasburg, Lancaster, Hershey, etc. Plenty of amenities nearby as well such as Starbucks and other food places. Also can’t beat free parking unlike many other places which charge for parking.
Frequently Asked Questions About DoubleTree Resort by Hilton Hotel Lancaster
What are the check-in and check-out times at DoubleTree Resort by Hilton Hotel Lancaster?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel allow pets during the stay?
Yes, both cats and dogs are welcome at the hotel.
Is there free WiFi available at the DoubleTree Resort by Hilton Hotel Lancaster?
Yes, complimentary WiFi is available in guest rooms and public areas.
What dining options are available at the hotel?
The hotel features 4 restaurants including Cafe 24 Hundred and has an on-site bar. Breakfast is also available.
Are there recreational facilities available on-site?
Yes, the hotel offers an indoor swimming pool, a hot tub, a fitness center, a game room, and a nine-hole golf course.
Is the DoubleTree Resort by Hilton Hotel Lancaster accessible for guests with mobility needs?
Yes, the hotel has accessible parking, accessible elevators, and mobility accessible features.
Does the hotel provide parking and is there a charge?
Self-parking is available on-site and it is free of charge.
What eco-friendly practices does the hotel implement?
The hotel has ISO14001 and ISO50001 certifications, participates in recycling programs, uses compostable food containers, and supports a soap and toiletry donation program.
Are there nearby places where guests can enjoy local attractions or services?
Nearby places include Willow Valley Golf Course for golf, DT Recreation Lancaster for fitness and sports, and Cafe 24 Hundred for dining with Pennsylvania Dutch favorites. Guests can also visit Starbucks for coffee or the Giant Food Stores for groceries.
How can guests reach banking or ATM services near DoubleTree Resort by Hilton Hotel Lancaster?
Guests can find nearby ATMs such as WSFS ATM, Citizens ATM, and The Exchange Network, as well as banks like Fulton Bank.