Brand Certified
Crowne Plaza Philadelphia - King of Prussia by IHG
4.2(1535 reviews)
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
Business Details
260 Mall Blvd, King Of Prussia, PA
19406, United States
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
(610) 265-7500
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/king-of-prussia/phlvf/hoteldetail
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
About
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Our modern business hotel is your premier destination in King of Prussia when traveling for work or leisure. Crowne Plaza® Philadelphia - King of Prussia features contemporary guestrooms with plush bedding and complimentary Wi-Fi. Guests can enjoy free parking and pet friendly accommodations. Guests can shop at the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provides the perfect backdrop for your next business or social event.
Location
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
Crowne Plaza Philadelphia - King of Prussia by IHG
260 Mall Blvd, King Of Prussia, PA
19406, United States
Hours
Certified by Crowne Plaza Philadelphia - King of Prussia by IHG • Mar 01, 2026
Reviews
4.2
1,535 reviews
5 stars
753
4 stars
482
3 stars
191
2 stars
46
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Ackeem and Denise for their exceptional service.
Location
The hotel is conveniently located near the King of Prussia Mall, making it a popular choice for shoppers and visitors to the area.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including reports of pests, mold, and unclean rooms, which negatively impacted guest experiences.
Room Quality
Guests noted that while some rooms were comfortable, many felt dated and lacked basic amenities like microwaves, with issues related to noise and temperature control.
Breakfast Value
The breakfast was often described as overpriced and not worth the cost, with some guests expressing disappointment in the selection and quality.
- DTDaniel ThomasFeb 24, 20265.0Great friendly staff especially the breakfast buffet staff. You could probably get new shower heads though 🤣 the current ones are awful.
- APAndy PrzybyszJan 23, 20264.0Okay hotel, good location, poor quality heating. On arrival the staff were very friendly and gave me a lot of helpful advice. As an IHG Diamond member I was upgraded to a suite, which I really appreciated, and overall the suite was very decent. It had two big-screen TVs and a small kitchenette area, although there were no appliances other than a microwave and a coffee machine (no kettle). The bathroom had a shower but no bath. I also stopped by the bar for a glass of wine, which was fine, and the staff there were very kind as well. The hotel has a small gym, business facilities, and a very good location right next to King of Prussia Mall (the fourth largest mall in America), which was a big plus for me. Unfortunately, during the night I noticed the heating wasn’t working properly. Instead of switching on and off to keep the room at a steady temperature, it kept alternating between cold and hot air and it was quite noisy. I ended up turning it off, but then the room got pretty cold and I didn’t sleep that well. It was basically a choice between a cold room or a noisy room. Since it was the middle of the night, it didn’t feel like the right time to complain or ask to change rooms, so I just put up with it. I’ve noticed a lot of hotels in America seem to have similar heating systems. Breakfast was open slightly late, which was fine, and the food was okay, although a couple of staff members were talking quite loudly to each other which felt a bit odd in the morning. Checkout was very smooth. Overall, an okay stay with a great location, but the heating really let it down.
- MDMindy DennyJan 19, 20262.0It's in the parking lot of the King of Prussia Mall. They leave that out. Continental breakfast? Sure.. for $15 exxxxtra bucks! No pool. No casino. No spa. No... Anything. Oh, parking. Plenty of that
- EGelise guiseJan 11, 20265.0super close to the mall, decent room for a reasonable price
- JDjeanfrancois desormeauxJan 10, 20265.0Great service, professional, patient,I enjoy my stay, I want to thanks the staff, I recomend this place, if inwas able to put more star this place is worth. Jan 10 2026.
Frequently Asked Questions About Crowne Plaza Philadelphia - King of Prussia by IHG
Is there free Wi-Fi available at Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Philadelphia - King of Prussia by IHG for guests.
What is the cancellation policy at Crowne Plaza Philadelphia - King of Prussia by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, we Crowne Plaza Philadelphia - King of Prussia by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Philadelphia - King of Prussia by IHG have accessible rooms?
Yes, Crowne Plaza Philadelphia - King of Prussia by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Philadelphia - King of Prussia by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Philadelphia - King of Prussia by IHG front desk for more information.
Is room service available at Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, room service is available at Crowne Plaza Philadelphia - King of Prussia by IHG serving delicious food and drink to your room.
What are the check-in and check-out times at Crowne Plaza Philadelphia - King of Prussia by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, free parking is available for guests at the hotel.
Does the hotel offer free Wi-Fi to its guests?
Yes, complimentary Wi-Fi is available throughout the hotel, including public areas and guest rooms.
Are pets allowed at Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, the hotel welcomes pets for guests.
What accessibility features does Crowne Plaza Philadelphia - King of Prussia by IHG provide?
The hotel offers accessible parking, mobility accessible rooms, and elevators to accommodate guests with disabilities.
Is there a fitness center available at the hotel?
Yes, a fitness center with equipment including free weights and treadmills is available for guests.
Does Crowne Plaza Philadelphia - King of Prussia by IHG offer any services for business travelers?
Yes, the hotel has a business center, 18 meeting rooms totaling 24,000 sq ft, and contactless check-in/out.
What nearby attractions can guests visit during their stay at the hotel?
Guests can visit the King of Prussia Mall, Valley Forge National Park, Greater Philadelphia Expo Center, and Downtown Philadelphia all within short driving distance.
Are there notable restaurants near Crowne Plaza Philadelphia - King of Prussia by IHG?
Yes, nearby dining options include Stirling's, J. Alexander's Restaurant, Sweetgreen, and Mezeh Mediterranean Grill, offering a variety of cuisines.
How can guests utilize nearby transportation or services when staying at Crowne Plaza Philadelphia - King of Prussia by IHG?
Guests can access financial services like the LibertyX Bitcoin ATM nearby, and find mobile phone stores like T-Mobile; the hotel's central location also facilitates easy transit to local attractions.
Brand Certified Facts from Crowne Plaza Philadelphia - King of Prussia by IHG
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