Hampton Inn & Suites Hershey Near The Park

Reviews

• KK

  Kam

  Dec 21, 2025
  1.0
  Very disappointing stay at Hampton Inn & Suites Hershey. The property feels extremely run down and poorly maintained. Our room was visibly dirty, with heavy dust buildup in the corners of the bathroom, the ceiling falling apart, and a rusted bathtub. The most unacceptable issue was finding a blood stain on the bedsheet. When we reported this to guest services, they did not offer to change rooms or properly address the situation instead, they handed us a clean sheet and told us to change it ourselves. That response was shocking and completely inappropriate, especially given the hygiene concerns. This was not the level of cleanliness or service we expect from a Hampton Inn. Until major improvements are made in cleanliness, maintenance, and staff response, I would not recommend staying here.
• LS

  Linda Sablofski

  Dec 17, 2025
  4.0
  Hotel location was very close to Hershey Park attractions. Room was nice. Hotel itself was good. Staff was friendly. Only somewhat annoyed with other guests staying nearby that left trash bags outside our door and dirty linen in hallways each morning we stayed there. Not sure why you would do that...what is wrong with people? . Its gross. If you really needed your room cleaned or trash removed common sense is to just ask the hotel stafff and im sure someone would take care of it. I did report this to the staff at the desk and they took care of it.
• DB

  Doug Bem

  Dec 13, 2025
  4.0
  Pretty on the main floor. Very convenient to Hersheypark and Giant Center. Staff was helpful except for housekeeping. Shower curtain bar is poorly designed and does not allow the curtain to cover both ends, resulting in water coming out one side or the other.
• RP

  Rachael P

  Nov 18, 2025
  5.0
  My mother and I stayed here for a 3 night visit to Hersheypark, and I truly cannot say enough about how fantastic our stay was. The staff was absolutely outstanding, providing top notch customer service from beginning to end. Every single person we interacted with was friendly, attentive, and genuinely caring. The hotel itself is immaculate. Our room was spotless, comfortable, and immediately felt like home. And speaking of feeling at home, the staff made sure of it. They took care of every need my mother and I had with pleasure and kindness. It was such a refreshing experience, especially since great customer service in the hospitality industry seems so hard to find these days. The free hot breakfast was wonderful as well. The staff was kind enough to accommodate a dietary concern for me and my mother, which was genuinely amazing. They truly did not have to, but they did, and we appreciated it more than we can say. Overall, I highly recommend this hotel. It will absolutely be our go to spot whenever we are in the area or visiting Hersheypark. From the front desk to the kitchen staff to housekeeping, every person went above and beyond to make our stay special. And for anyone looking for a convenient location, the drive to Hersheypark was only about seven minutes. A great hotel and one I highly recommend!
• JP

  Jennifer Price

  Nov 15, 2025
  5.0
  Great stay. Beds were very comfortable and rooms were very clean. First impression was that it was a modern and welcoming room with nice amenities. The hotel is also very convenient to everything. Staff was very nice and hospitable and the hotel is well kept. The pool was heated and refreshing and good fitness center. Free continental breakfast as well! Highly recommend.

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