Best Western Plus Hershey

4.3
208 reviews

About

HotelBest Western Plus
At the Best Western Plus Hershey you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hershey will stand out among other hotels in Hershey,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hershey will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Hershey
1800 E Chocolate Ave, Hershey, PA
17033-1181, United States

Hours

Reviews

4.3
208 reviews
5 stars
135
4 stars
38
3 stars
10
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and common areas, though some reported issues with specific areas like bathrooms and showers needing more attention.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some negative experiences reported regarding service quality.

Breakfast Quality

The breakfast offerings were generally appreciated, but several guests noted inconsistencies in quality and variety, with some expressing disappointment in the options available.

Noise Levels

Several reviews mentioned noise disturbances from other guests, particularly children, which affected the overall comfort of the stay.

Location

The hotel is well-located for visitors to Hershey Park and other attractions, making it a convenient choice for families.
  • SG
    Scott G
    Jan 2, 2026
    1.0
    Would not stay here again. Rooms were clean but we had no hot water and the heat didnt work. We all had to get cold showers and when we checked out we complained to the front desk and she said manager would call us and they never did. When we called a few days later they said they would not do anything for us since we didn't say anything when we were there. We absolutely did inform them when checking out. They obviously do not care about customer satisfaction. They just want your money, bad business.
  • UA
    Ulvi Ayyamzada
    Dec 25, 2025
    5.0
    Overall a solid stay. The hotel is in a very convenient location, especially if you’re visiting Hershey attractions or traveling by car. Easy access and plenty of parking made getting around simple. The rooms were clean and comfortable, though slightly dated in some areas. Service was friendly and helpful, but there were a few moments where response time could be improved. Nothing major, just room for small refinements. The lobby and common areas were well maintained and welcoming, creating a nice first impression. Overall, a good value for the location and a reliable option for a short stay. Would consider staying again.
  • JB
    jayme brown
    Dec 21, 2025
    4.0
    Great location, close to town. Has a pool! Which is a must! Pool is clean, rooms are clean and well kept. The staff is friendly and welcoming to guest. One star lost because of the breakfast, sausage was gross, hard and not great at all.
  • JK
    Jessica Karaqi
    Dec 19, 2025
    5.0
    The process to do a last minute check in was smooth and affordable. The staff are friendly and the rooms are clean. I was so surprised and happy about the gluten free bagels and muffins that were out as one of their breakfast options. This might have been the 5th hotel I've been to this year because of travel needs, and I have not seen that option before. We were very happy with our stay here at Best Western.
  • AS
    Asha Sharma
    Dec 5, 2025
    5.0
    Amazing stay at Best Western Hershey! Clean and spacious rooms, comfy beds, and a quiet atmosphere - perfect for a relaxing getaway! The customer service was top-notch, always friendly and helpful. The 24/7 coffee was a game-changer, and the morning breakfast buffet was delicious with plenty of options to choose from! Warm and welcoming atmosphere, can't wait to come back! Highly recommend Best Western Hershey for a comfortable and stress-free stay!

Frequently Asked Questions About Best Western Plus Hershey

What are the check-in and check-out times at Best Western Plus Hershey?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Best Western Plus Hershey offer free breakfast?

Yes, the hotel provides free breakfast to guests.