Location.com logo
Brand Certified

Best Western Plus Hershey

4.3
(212 reviews)

Business Details

1800 E Chocolate Ave, Hershey, PA
17033-1181, United States
(717) 745-2378
http://bestwestern.com

About

HotelBest Western Plus
At the Best Western Plus Hershey you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hershey will stand out among other hotels in Hershey,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hershey will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Hershey
1800 E Chocolate Ave, Hershey, PA
17033-1181, United States

Hours

Reviews

4.3
212 reviews
5 stars
137
4 stars
39
3 stars
10
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with dirty bathrooms and unclean showers.

Customer Service

The staff received mixed reviews; some guests appreciated the friendly and helpful service, while others reported unhelpful or rude interactions.

Breakfast Quality

The breakfast offerings were frequently criticized for being subpar, with complaints about cold food, lack of protein options, and overall poor quality.

Noise Issues

Multiple guests reported noise disturbances from other guests, particularly children, which affected their ability to sleep.

Facilities and Amenities

The hotel was noted for its good location near Hershey Park and decent amenities like a pool, but some guests experienced issues with hot water and maintenance.
  • AN
    Alyssa Nickelson
    Feb 22, 2026
    5.0
    We had a great stay, the staff member Jessica on second shift was AMAZING!! It was a crazy cheer comp weekend and she handle the chaos so well working all by herself! She was so kind and helpful even though she was visibly overwhelmed.
  • GE
    gerry earley
    Jan 18, 2026
    1.0
    Everything is great except no hot water gojng on 24 hours. No credits towards guests just told we can check out now.
  • IX
    I.E. Xam
    Jan 12, 2026
    4.0
    Not very far from Hershey Park. Room was larger than normal. Comfortable king mattress. Room had sofa, desk, fridge and microwave. Indoor pool. Exercise Room. Free hot breakfast. Service was very good
  • SG
    Scott G
    Jan 2, 2026
    1.0
    Would not stay here again. Rooms were clean but we had no hot water and the heat didnt work. We all had to get cold showers and when we checked out we complained to the front desk and she said manager would call us and they never did. When we called a few days later they said they would not do anything for us since we didn't say anything when we were there. We absolutely did inform them when checking out. They obviously do not care about customer satisfaction. They just want your money, bad business.
  • UA
    Ulvi Ayyamzada
    Dec 25, 2025
    5.0
    Overall a solid stay. The hotel is in a very convenient location, especially if you’re visiting Hershey attractions or traveling by car. Easy access and plenty of parking made getting around simple. The rooms were clean and comfortable, though slightly dated in some areas. Service was friendly and helpful, but there were a few moments where response time could be improved. Nothing major, just room for small refinements. The lobby and common areas were well maintained and welcoming, creating a nice first impression. Overall, a good value for the location and a reliable option for a short stay. Would consider staying again.

Frequently Asked Questions About Best Western Plus Hershey

What are the check-in and check-out times at Best Western Plus Hershey?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Best Western Plus Hershey offer free breakfast?

Yes, the hotel provides free breakfast to guests.

Brand Certified Facts from Best Western Plus Hershey

This information is certified by Best Western Plus Hershey and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: