Best Western Plus Hershey

4.3
201 reviews

About

Hotel
At the Best Western Plus Hershey you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hershey will stand out among other hotels in Hershey,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hershey will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Hershey
1800 E Chocolate Ave, Hershey, PA
17033-1181, United States

Hours

Reviews

4.3
201 reviews
5 stars
130
4 stars
37
3 stars
10
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues with dirty bathrooms, mold, and unclean common areas.

Staff Service

The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported poor service and unprofessional behavior.

Breakfast Quality

The breakfast offerings were frequently criticized for being subpar, with complaints about cold food, lack of protein options, and overall poor quality.

Noise Levels

Multiple guests noted issues with noise from other guests, particularly children, and thin walls that made it difficult to get a good night's sleep.

Location

The hotel is well-located for visitors to Hershey Park, with many guests appreciating the convenience of its proximity to attractions.
  • JA
    Jessica Acevedo
    2 days ago
    5.0
    Wowww first time staying in this exact location & definitely coming back .Location Excellent! The Staff SUPER Friendly & the rooms 10/10 THANK YOU !!
  • KP
    Kaajal Patel
    5 days ago
    5.0
    I absolutely loved my stay here! I was in town for both work and a little family time, and this hotel checked every box. First off, the location couldn’t be better—super close to all the Hershey attractions, which made it perfect for families, but also quiet enough for getting work done. I had to work out of my room for part of the trip, and the Wi-Fi was fantastic. Seriously—my videoconferences were smooth with zero glitches, which is a huge win when you’re traveling for business. The room itself was spotless, comfortable, and just felt really well cared for. Same goes for the lobby—so pretty, so clean, and just a great space to walk into every day. Breakfast had a great variety of foods, and I loved that they had an all-day coffee and tea station (my caffeine-loving heart was very happy). The staff was wonderful—every single person I passed said hello with a smile, which made the whole place feel warm and welcoming. And honestly, major shout-out to management. You can tell this hotel is really well maintained, and it makes such a difference in the overall experience. Whether you’re here for business, family fun, or a little of both, this is such a great place to stay. Highly recommend!
  • CF
    Cloud Fondler
    Oct 22, 2025
    2.0
    Been a long time since I’ve felt dirty while actively showering. The whole place definitely needs a detailed clean
  • BR
    Brenda Rummel
    Sep 28, 2025
    5.0
    This hotel was great! I needed an early check in and staff was able to help me. The room was terrific. Big, clean, updated. No complaints. Will definitely stay again.
  • AM
    Alexandria Montenegro
    Sep 28, 2025
    3.0
    Hotel was quiet and clean. There were only a few things to note (at least in the room I was in): the shower was loud and had very little water pressure and every time someone used the restroom in different rooms the toilet would become extremely loud. If you need a quiet room to sleep this can be particularly disruptive. Otherwise I was satisfied with the cleanliness of the room and check in process.

Frequently Asked Questions About Best Western Plus Hershey

What are the check-in and check-out times at Best Western Plus Hershey?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Best Western Plus Hershey offer free breakfast?

Yes, the hotel provides free breakfast to guests.