Certified by Best Western Plus Hershey • Mar 01, 2026
HotelBest Western Plus
At the Best Western Plus Hershey you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hershey will stand out among other hotels in Hershey,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hershey will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Certified by Best Western Plus Hershey • Mar 01, 2026
Certified by Best Western Plus Hershey • Mar 01, 2026
Reviews
4.3
212 reviews
5 stars
137
4 stars
39
3 stars
10
2 stars
9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with dirty bathrooms and unclean showers.
Customer Service
The staff received mixed reviews; some guests appreciated the friendly and helpful service, while others reported unhelpful or rude interactions.
Breakfast Quality
The breakfast offerings were frequently criticized for being subpar, with complaints about cold food, lack of protein options, and overall poor quality.
Noise Issues
Multiple guests reported noise disturbances from other guests, particularly children, which affected their ability to sleep.
Facilities and Amenities
The hotel was noted for its good location near Hershey Park and decent amenities like a pool, but some guests experienced issues with hot water and maintenance.
AN
Alyssa Nickelson
Feb 22, 2026
5.0
We had a great stay, the staff member Jessica on second shift was AMAZING!! It was a crazy cheer comp weekend and she handle the chaos so well working all by herself! She was so kind and helpful even though she was visibly overwhelmed.
GE
gerry earley
Jan 18, 2026
1.0
Everything is great except no hot water gojng on 24 hours. No credits towards guests just told we can check out now.
IX
I.E. Xam
Jan 12, 2026
4.0
Not very far from Hershey Park. Room was larger than normal. Comfortable king mattress. Room had sofa, desk, fridge and microwave. Indoor pool. Exercise Room. Free hot breakfast. Service was very good
SG
Scott G
Jan 2, 2026
1.0
Would not stay here again. Rooms were clean but we had no hot water and the heat didnt work.
We all had to get cold showers and when we checked out we complained to the front desk and she said manager would call us and they never did.
When we called a few days later they said they would not do anything for us since we didn't say anything when we were there. We absolutely did inform them when checking out.
They obviously do not care about customer satisfaction. They just want your money, bad business.
UA
Ulvi Ayyamzada
Dec 25, 2025
5.0
Overall a solid stay. The hotel is in a very convenient location, especially if you’re visiting Hershey attractions or traveling by car. Easy access and plenty of parking made getting around simple.
The rooms were clean and comfortable, though slightly dated in some areas. Service was friendly and helpful, but there were a few moments where response time could be improved. Nothing major, just room for small refinements.
The lobby and common areas were well maintained and welcoming, creating a nice first impression. Overall, a good value for the location and a reliable option for a short stay. Would consider staying again.
Frequently Asked Questions About Best Western Plus Hershey
What are the check-in and check-out times at Best Western Plus Hershey?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does Best Western Plus Hershey offer free breakfast?
Yes, the hotel provides free breakfast to guests.
Is parking available at Best Western Plus Hershey?
Yes, free self-parking is available for guests.
Are there fitness facilities at Best Western Plus Hershey?
Yes, a fitness center is available for free, including equipment like free weights, an elliptical machine, and a treadmill.
Is Best Western Plus Hershey a smoke-free property?
Yes, the hotel is a smoke-free property.
Does Best Western Plus Hershey have an indoor pool?
Yes, the hotel has one indoor pool for guest use.
What COVID-19 safety measures are implemented at Best Western Plus Hershey?
They use commercial-grade disinfectants, provide additional sanitation in food areas, maintain physical distancing, have enhanced cleaning of common areas, and ensure employees are trained in cleaning and wear protective equipment.
What are some nearby hotels or motels to Best Western Plus Hershey?
Nearby hotels include Chocolatetown Motel, Red Roof Inn, Red Roof Inn Hershey, Sunrise Inn Hershey, OYO Hotel Hershey, Milton Motel, and Rodeway Inn & Suites, providing various accommodation options for visitors.
Are there any nearby dining options close to Best Western Plus Hershey?
Yes, nearby dining options include Palmdale Cafe & Family Restaurant and Pho Miss Saigon, ideal for breakfast, brunch, and Vietnamese cuisine.
What nearby attractions can guests visit when staying at Best Western Plus Hershey?
Guests can visit the Pa State Police Historical, Educational & Memorial Center for art and history, and also explore local shops like Rustic Rodeo Beads and Family Consignment SHOP for crafts and gifts.
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