Candlewood Suites Hazleton by IHG

4.1
644 reviews
Front Desk

About

HotelWedding VenueConference Center
Guests Love Hotel's Location in Hazleton, PANestled in the rolling hills of the Pocono Mountains, our hotel's central location off I-81 provides easy access to tranquil outdoor recreation areas and booming business districts. Designed to fit the needs of extended-stay travelers, the Candlewood Suites® Hazleton hotel provides thoughtful amenities like free high-speed Internet access so guests feel right at home.Corporate travelers searching for Hazleton, PA hotels appreciate our location near several businesses, including Valmont, Susquehanna Power Plant and Can-Do. Once known for its coal production, Hazleton is quickly transforming into a leader in renewable energy with solar and wind power. The hotel is minutes from the area's wind and solar farms, including Humboldt Industrial Park.The Pocono Mountains offer our hotel's guests infinite opportunities for outdoor recreation. Enjoy whitewater rafting in the nearby town of Jim Thorpe, hiking on the Switchback Railroad Trails, or exploring the scenic landscape, especially during the fall. There's something for everyone in Hazleton, PA.The hotel's superior perks, such as a Business Center, Fitness Center and free laundry facilities, allow you to keep up with your daily routine while you're away from home. Stop by the Front Desk to pick up a movie from the large DVD library, Juan Valdez coffee from the Candlewood Cupboard and enjoy your stay in a comfortable one-bedroom or studio suite.

Location

Candlewood Suites Hazleton by IHG
9 Bowmans Mill Road, Hazleton, PA
18202, United States

Hours

Reviews

4.1
644 reviews
5 stars
329
4 stars
172
3 stars
67
2 stars
28
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Adrian and Joey for their exceptional service.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although some reported issues with odors and cleanliness in certain areas.

Room Quality

Guests appreciated the spaciousness and amenities of the rooms, including kitchenettes, but some noted issues with noise and uncomfortable beds.

Safety Concerns

A significant complaint involved safety issues, particularly regarding fire safety practices and the handling of complaints by management.

Value for Money

Many reviews highlighted the hotel as a good value for the price, especially for extended stays, though some felt the quality did not meet expectations.
  • JG
    Joel Gross
    Nov 11, 2025
    4.0
    Great experience so far. Staff is friendly and accommodating. Suggest that the lobby have brochures and suggestions of local places to eat and grocery stores in the area. This is important for the extended stay aspect. For a newly-remodeled location, I am surprised the TVs in the rooms are not Smart TVs. This would allow guests to log into their streaming services while staying at this location.
  • BG
    Benjamin Galati
    Nov 6, 2025
    5.0
    Easily the best Candlewood Suites I've ever stayed at. I've stayed here a couple times now. Very clean interior that looks like it was renovated recently. Quiet environment. Nice large rooms with working kitchenettes and. Decent TV. Beautiful view of the valley if your room is on the backside of the building. Free laundry with plenty of working machines. Well maintained Gym. Internet fast enough to game on. Huge parking lot that can fit most trucks. Very kind and helpful staff. Walmart less than 10 minutes away. This will be my go to hotel when I'm in Hazleton.
  • AR
    Adrian Rosario
    Oct 9, 2025
    5.0
    Excellent service!! Great staff!! I highly recommend staying here!
  • JC
    John Crow
    Oct 6, 2025
    1.0
    KICKED OUT OF CANDLEWOOD SUITES IN HAZELTON, PA FOR LIFE SAFETY COMPLAINT Kathy and I checked in about 4:30 pm on October 6. Our room was on the lower level. I think it was 104. I walked the wrong way down the corridor when I got off the elevator. I noticed that the Fire Sprinkler Test Room Door was open to the outside (see photo). I figured the staff was actively working. It's a bad safety practice to leave hotel or dormitory doors open to the outside, unattended. It leaves the floor open to violent criminals or vandals. In a Test Room, opening the wrong sprinkler valve will activate the fire alarm and empty the hotel. So vandals are a concern. Around 5:30 we went to supper. I re-checked the Test Room and it was still open to the outside. This time I took photos. There was nobody in the corridor and nobody outside. We took the elevator to the Main Desk and I told the Assistant General Manager (A.G., I think?) the story. He said that a crew was working in the area. I explained that I looked all around and nobody was there at 5:30 and the floor was wide open to the back yard. (photos) I said I want this filed as a complaint and I request my room be compensated. A.G. said he had to check in with the General Manager (J.D.). This prompted several calls back to me as A.G. spoke to the General Manager and relayed his orders. Calls were at at 5:54, 5:59 and 6:04. I repeatedly asked to be compensated as the warning I gave them could have saved somebody's life or prevented a vandal from activating a False Alarm. A.G. (Assist. GM) told me that the GM was throwing Kathy and I out of the hotel and the Police had been called for 30 minutes. I went up to the Desk at 30 minutes to file a report with the Police. A.G. said the Police came but said it would be "unfair" to throw us out and they left. A.G. told us that J.D. still wanted us out. I warned A.G. that this was a dumb thing to do. Kathy and I were polite and civil. You can't legally throw somebody out for making a safety complaint. Kathy and I had enough - we left. As an old Facility Manager, I might be slipping? I was so worried about criminals and vandals, I didn't notice the gasoline lawn machines in the Test Room. You can't store GASOLINE under occupied hotel space. (photo) What a place! Never stay at the Candlewood Suites in Hazelton.
  • BH
    b h
    Oct 5, 2025
    3.0
    Nice looking room, the place is overall newer looking. Very strange that the room is completely tiled, which makes it pretty chilly. The bed was comfortable and the room overall was good

Frequently Asked Questions About Candlewood Suites Hazleton by IHG

What are the check-in and check-out times at Candlewood Suites Hazleton by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free parking and is it accessible parking?

Yes, the hotel provides parking available for free including accessible parking spaces.