Certified by Hotel Indigo Harrisburg – Hershey by IHG • Mar 01, 2026
Reviews
4.0
779 reviews
5 stars
417
4 stars
173
3 stars
57
2 stars
49
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Kia, Tynisa, and Brandon for their exceptional service.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including dirty bathrooms and unkempt rooms, which detracted from the overall experience.
Service Delays
Customers reported long wait times for breakfast and bar service, as well as issues with room service and housekeeping.
Room Quality
While some guests found the rooms clean and comfortable, others noted maintenance issues such as broken AC units and inadequate housekeeping.
Mixed Dining Experience
Feedback on the dining options was varied, with some enjoying the food while others criticized the limited menu and slow service.
DM
Dennis M
Feb 10, 2026
4.0
Bed was great. Tim was effective and clean. Breakfast was a little slow being a made to order so just give yourself plenty of time
BC
Brooklyn Chaney
Feb 9, 2026
5.0
My stay was defined by the incredible staff, who are the true stars of this hotel. From the accommodating front desk to the attentive restaurant and bar team, everyone was friendly and helpful. I was greeted personally in the lobby, my questions were answered cheerfully, and my room was always refreshed with fresh towels.
My only note is that the suite needed a more thorough clean upon arrival. However, the professionalism and warmth of the staff completely overshadowed this. They created a level of rapport and genuine care that I rarely experience, making the hotel absolutely worth it.
BC
brandi coll
Feb 7, 2026
2.0
We get there and the room is clean, later go to take a shower and the handle falls off it had two pieces to it and it took about 15 min to figure it out to pop back on. One elevator was broken and it took forever to catch a ride. We then decide to go down stairs to the restaurant and order dinner we and wait almost an hour to receive our meal. There was a total of 7 people there in the restaurant and most were just drinking alcohol. It was two hamburgers that we waited for . When they arrived they were lukewarm and the cheese was not even melted on it. They gave my spouse a Diet Coke that was almost the color of a Carmel color sprite and then at 600 in the morning the fire alarm went off and woke us up. I was happy to check out at 8 am.
DC
Diana Cook
Feb 1, 2026
5.0
Room was very clean and modern. Staff was very friendly. They even had a comedy show the night we stayed which was great!
JS
Jen Shoup
Jan 28, 2026
1.0
This listing falsely advertised the hotel shuttle. I had to pay for an uber BOTH ways to the hotel, despite this being the only reason I stayed here. I tried to talk to the manager about this and she was rude and wouldn’t compensate anything for the uber or future stays. Won’t be staying here again, there are plenty of hotels that offer the very thing they are advertising.
Frequently Asked Questions About Hotel Indigo Harrisburg – Hershey by IHG
Is Hotel Indigo Harrisburg – Hershey by IHG suitable for business travelers?
Yes, Hotel Indigo Harrisburg – Hershey by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Harrisburg – Hershey by IHG have a loyalty program?
Yes, Hotel Indigo Harrisburg – Hershey by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Harrisburg – Hershey by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Harrisburg – Hershey by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Harrisburg – Hershey by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Harrisburg – Hershey by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Harrisburg – Hershey by IHG?
Check-in is at 15:00 and check-out is at 11:00.
Is breakfast available at Hotel Indigo Harrisburg – Hershey by IHG?
Yes, breakfast is available.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Hotel Indigo Harrisburg – Hershey by IHG?
Yes, pets are welcome at the hotel.
Is there a fitness center available on-site?
Yes, a fitness center is available for free, including free weights, elliptical machines, and treadmills.
Does the hotel offer airport shuttle or transfer services?
Yes, the hotel provides a free airport shuttle and airport transfers are available.
Is parking available at the hotel and is it free?
Yes, parking is available for free for guests at the hotel.
What dining options are available nearby Hotel Indigo Harrisburg – Hershey by IHG?
Nearby dining options include RiverRun Restaurant & Lounge, Bob Evans, El Rancho Restaurante Bar and Grill, Leeds Ltd Restaurant and Bar, Taco Bell, Capitol Diner, and McDonald's.
How can the nearby Harrisburg Airport (MDT) help when visiting the hotel?
The nearby Harrisburg Airport (MDT) offers convenient access to the hotel, and the hotel provides a free airport shuttle, making transportation to and from the airport easy for guests.
What other hotels are near Hotel Indigo Harrisburg – Hershey by IHG for alternative accommodations?
Nearby hotels and accommodations include Wyndham Garden Harrisburg/Hershey, Courtyard by Marriott Harrisburg Hershey, Sleep Inn and Suites, and Rodeway Inn.
Brand Certified Facts from Hotel Indigo Harrisburg – Hershey by IHG
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Certified March 01, 2026Yext Knowledge Graph
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