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Holiday Inn Express Harrisburg East - Hershey Area by IHG

3.4
(827 reviews)

Business Details

4021 Union Deposit Road, Harrisburg, PA
17109, United States
(717) 561-8100
https://www.ihg.com/holidayinnexpress/hotels/us/en/harrisburg/mdtud/hoteldetail

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express Harrisburg East - Hershey Area! Our centrally located hotel offers convenient access to Harrisburg, Hershey attractions, Lancaster, York and Gettysburg areas. We are minutes away from downtown Harrisburg, the Pennsylvania Farm Show Complex, Hollywood Casino, Giant Center and Hershey Park. Visit City Island and enjoy a Harrisburg Senators baseball game, mini golf or take a ride on the Pride of the Susquehanna paddleboat. Be sure to stay with us when attending local events like America’s Largest RV show. The All American Dairy Show, Keystone Livestock Show, the Pennsylvania National Horse Show at the PA Farm Show Complex or the annual Antique Automobile Club of America Eastern Fall National Show in Hershey. Carlisle Car Show. Big 33 and Chocolate World. Completely renovated in 2018 the hotel offers smoke free rooms filled with the amenities you expect including complimentary WiFi, mini refrigerator, microwave, Keurig coffee maker, iron, ironing board, hair dryer and a 40 inch flat screen TV with premium channels. Enjoy our hot Express Start breakfast each morning featuring our signature Cinnamon Buns. In a hurry? Get a To Go bag with your fresh cup of coffee. Our business center offers computers with printing access. Take a swim in our outdoor seasonal pool and keep up with your fitness regimen in our updated fitness center. Staying a few days? Take advantage of our free guest laundry.

Location

Holiday Inn Express Harrisburg East - Hershey Area by IHG
4021 Union Deposit Road, Harrisburg, PA
17109, United States

Hours

Reviews

3.4
827 reviews
5 stars
276
4 stars
186
3 stars
116
2 stars
79
1 star
170

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors.

Staff Performance

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Facilities Condition

The hotel is described as outdated with many maintenance issues, including broken appliances, slow elevators, and general disrepair.

Breakfast Quality

Breakfast offerings received mixed reviews, with some guests enjoying the selection while others noted poor service and lack of food availability.

Booking Problems

Several guests reported issues with reservations, including cancellations upon arrival and being turned away due to local residency policies.
  • JE
    Jim Evans
    Feb 6, 2026
    4.0
    Hotel is in just the right location for my work: close to I-81, I-83 and 15. Plenty of stores, gas, restaurants and shopping nearby.
  • BO
    Bigg O
    Jan 28, 2026
    3.0
    Old hotel. Beds sucked. They were not comfortable and they were way too tall. I'm almost 6ft and needed a ladder to get in bed.
  • RH
    Roseanne Hershberger
    Jan 18, 2026
    4.0
    Hotel was average and clean. Good location for the PA farm show in January.
  • PB
    Peter Broussard
    Jan 13, 2026
    4.0
    For the price this was a great hotel. The whole place looked clean and there was no strong smell good or bad, which was nice. The guy at the desk was courteous and respectful. Room neighbors were mostly quiet and then silent after midnight. The breakfast had a large, good selection of food including fresh eggs, bacon, and sausage. My only gripe is that there side door card swiped didn't work during the nighttime.
  • SL
    Shireen Lanique
    Jan 2, 2026
    2.0
    Keep in mind when you check in you have to pay a 50 dollar incidental ok not bad I’m originally told it will take up to 5 days for your refund excluding weekends. I said ok. 5th day comes nothing. I call asking if I checked out wrong because I’m not understanding why this is still pending. Now it’s 7-10 days. It’s currently the 9th day I called to speak to the general manager and instead of speaking directly to her she relays the message to the front desk telling me I have to wait 2-3 more days more again excluding weekends. I go up there again now I’m told 30-35 days. Still have not spoken to the general manager. So my experience is starting not to be a good one. If my bank is telling me they have not release the funds and you’re saying it is released then what’s the issue. I shouldn’t have to keep calling for a refund when I was told 5 days. And if I’m not mistaken I feel like I know who the manager is and that I spoke to her originally after the 5 days and she seemed very short with me. I let that go as well because maybe I perceived it wrong. My thing is they don’t know what people are going through. I am also an ihg member so to have to wait 30+ days especially when I had plans to continuously use them while I work is very frustrating. No other hotel do I have to wait 30 days including holiday in . I will be taking this all the way to corporate.

Frequently Asked Questions About Holiday Inn Express Harrisburg East - Hershey Area by IHG

What are the check-in and check-out times at Holiday Inn Express Harrisburg East - Hershey Area?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, a free Express Start hot breakfast featuring signature Cinnamon Buns is available.

Brand Certified Facts from Holiday Inn Express Harrisburg East - Hershey Area by IHG

Holiday Inn Express Harrisburg East - Hershey Area by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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