Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to our beautiful new Candlewood Suites Harrisburg Hershey, PA. We are conveniently located in the Tech Port Business Park with easy access to I-83 and I-283. We are only three miles from downtown Harrisburg, 10 miles from Hershey and seven miles from Harrisburg International Airport. Enjoy our full kitchens and spacious suites with free high-speed Internet. We have complimentary laundry facilities plus convenient 24-hour amenities like a Business and Fitness Center. We also have a DVD/CD lending library and you'll love the convenience of the on-site store, the Candlewood Cupboard which is open 24 hours a day and offers value priced frozen meals, snacks, drinks and sundries. Whether you choose to stay for a night or for an extended stay in Harrisburg, the hotel location and amenities ensure easy proximity to many business and corporations such as PPL Electric Utilities Corporation, Bass Pro Shop, Tyco Electronics, Metro Bank Corporation, BAE systems and Blue Cross Blue Shield. In addition to local businesses, leisure guests will enjoy visiting great attractions like Hershey’s Chocolate World, National Civil War Museum, and City Island Park, Pennsylvania State Capitol, Pennsylvania Farm Show, IMAX Theater and much more. If you are traveling for business or for leisure, it will be our pleasure to serve you with the most efficient, and friendly service. Come and stay at the Candlewood Suites Harrisburg Hershey, PA. Our pool is currently closed until August 1st, 2021.
Location
Candlewood Suites Harrisburg - Hershey by IHG
413 Port View Drive, Harrisburg, PA
17111, United States
Hours
Reviews
3.8
435 reviews
5 stars
207
4 stars
105
3 stars
35
2 stars
26
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and leftover items from previous guests.
Staff Performance
While some guests praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor management response.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken elevators, lack of hot water, and malfunctioning appliances, indicating a need for renovations.
Reservation Management
Several customers experienced issues with reservations being canceled or changed without notice, leading to significant dissatisfaction.
Amenities Availability
The pool was reported as closed for an extended period, and many guests were disappointed by the lack of breakfast options and other amenities.
- CKChip KoonsDec 28, 20251.0The absolute worst hotel, so not stay here!! Room on a cold snowy day started out at 56 degrees, 5 hours later finally warmed up.
- JSJim SchneiderNov 28, 20252.0Simple review. Here is a list of issues we had over a 5 day stay… No toilet paper Dirty dishes in the dishwasher No dishwasher soap Dirty frying pan Old coffee in coffee maker TV power plug was unplugged HDMI to TV was unplugged Loads of trash left next to elevator on our floor for 2 days till we asked to remove it. Twice our door cards failed to work and I know not to put my phone near them Top Dresser drawer wouldn’t stay closed Coat hook on wall about to fall out Blistering paint in bathroom. The American flag was slightly tattered but knotted to it was the company flag.
- ABAkai BellasarioNov 13, 20251.0Old, dirty and the place smelled bad. Wouldn't be going here ever again
- DWDwayne WalkerOct 19, 20251.0I stayed at the Candlewood Suites Harrisburg-Hershey (Room 412, Oct 17–19, 2025) and was very disappointed. The room was visibly dirty—carpets and counters hadn’t been cleaned, the coffee maker and dishes were filthy, and dust covered most surfaces. The bathroom was not properly sanitized, and we were told towels were limited and there was no hand or body soap available. Only one staff member was on duty all weekend, and no manager was available to resolve these issues. Having previously worked for Candlewood Suites and other hotel brands, I expected far better from IHG. I’ve contacted both IHG Corporate and Booking.com but haven’t received a response. I hope management addresses these concerns so future guests don’t experience the same.
- SPsusan pelyakOct 10, 20255.0Had a reservation here, along with other family members, well the day of check in the general manager went above and beyond. The family we were traveling with booked a different Candlewood suites in the area. Nila went above and beyond to make sure we were all together. If that’s not superior customer service I don’t know what is. Thank so much again Nila !!
Frequently Asked Questions About Candlewood Suites Harrisburg - Hershey by IHG
What are the check-in and check-out times at Candlewood Suites Harrisburg - Hershey by IHG?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Does the hotel offer free parking for guests?
Yes, free parking is available for all guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available at the hotel and is it free to use?
Yes, there is a fitness center available for free use, including equipment like elliptical machines, free weights, and treadmills.
Does the hotel provide a business center and meeting facilities?
Yes, the hotel features a business center and one meeting room available for guests.
What COVID-19 safety and sanitation measures does the hotel implement?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, staff are trained in cleaning procedures and hand washing, contactless check-in/out is available, sanitizer is provided, and high-touch items are removed from rooms and common spaces.
Is the property accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
Are children welcome and do kids stay free at Candlewood Suites Harrisburg - Hershey?
Yes, the hotel is kid-friendly and kids up to 19 years old stay free.
What nearby health facilities are accessible from the hotel?
Nearby health facilities include DaVita Paxton Dialysis and Cedar Dialysis clinics, as well as Advanced Dental Partners and optometrist Dr. Daniel Korn, providing convenient medical services to guests.
Which nearby dining options can guests visit around Candlewood Suites Harrisburg - Hershey?
Guests can enjoy local dining at nearby restaurants such as Tuscano Restaurant, Feed Your Soul Restaurant, and Tuscano Pizza & Grill, offering Italian, soul food, and pizza options respectively.
Are there fitness or gym facilities near the hotel besides the on-site fitness center?
Yes, there is a Planet Fitness gym nearby, providing guests with additional options for active lifestyle and health spa services.