Best Western Premier The Central Hotel & Conference Center

4.5
2359 reviews

About

HotelBest Western
Best Western welcomes you to the Premier life. At the Best Western Premier The Central Hotel & Conference Center, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Harrisburg,PA the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.

Location

Best Western Premier The Central Hotel & Conference Center
800 E Park Dr, Harrisburg, PA
17111, United States

Hours

Reviews

4.5
2,359 reviews
5 stars
1,555
4 stars
550
3 stars
140
2 stars
54
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the staff for being friendly, accommodating, and attentive, with specific mentions of exceptional service from individuals like Amari and Victoria.

Cleanliness

Guests consistently noted the hotel and rooms were very clean and well-maintained, contributing to a positive overall experience.

Restaurant Quality

The on-site restaurant, O'Reilly's, received positive feedback for its food quality and service, although some guests found the breakfast options lacking.

Room Comfort

While most guests found the rooms spacious and comfortable, a few mentioned issues with noise and privacy, particularly in poolside rooms.

Safety Concerns

One review highlighted a safety incident in the parking lot, leading to concerns about guest safety and staff responsiveness.
  • JJ
    Jeff
    Dec 30, 2025
    2.0
    Elka the hostess in the bar/restaurant is without question one of the rudest service workers we have encountered in a very long time. After an emotionally exhausting weekend, we went down to O'Reillys for breakfast before checking out. The place was practically empty and there was nobody at the hostess stand when we walked in. After waiting several minutes, we figured we're just supposed to seat ourselves and wait for a server to notice us. My wife suggested a table near a window and as we made our way over, the very rude hostess/server (Elka) appeared from the back and indignantly asked us what we were doing. When I explained that we would like to have breakfast, she huffed, grabbed a couple of menus and ordered us to follow her. She then sat us down at a table that had clearly not been wiped off from the last family who had eaten there, despite dozens of other tables being unoccupied. The hotel and the rest of the staff are terrific at the Premier. The very rude hostess and her bad attitude ruined the entire experience for us, unfortunately. If we're not supposed to seat ourselves, then put up a sign explaining so if you're not around when people enter; that would be understandable. And if customer service is not your thing, then find another job that doesn't require you to be at least moderately pleasant with those looking to patron your establishment. Because you never know what they might be going through or experiencing at the time.
  • TJ
    Tanner Jones
    Dec 28, 2025
    5.0
    We had to traveled into the area for a family emergency and needed immediate accommodations. After a bad night at a different nearby hotel, we found the best western premier. Amari was top tier with guest care for us. She, as well as all other staff members helped us immensely and made what would have normally been a tough visit to the area as lovely as possible. I wish I could give more than 5 stars. We will be staying here anytime we are In the area. Thank you best western premier.
  • PH
    Phillip Hines
    Dec 21, 2025
    5.0
    I would highly recommend Best Western as a place to stay! Rooms are spacious and beautiful! Staff and managers are friendly and welcoming!! Excellent value and the restaurant has very good food!!
  • KC
    Kaylee Cordiale
    Dec 9, 2025
    5.0
    Highly highly recommend! I never write reviews but this place deserves 5 stars! The rooms were some of the cleanest rooms we have ever had in a hotel! The lobby was gorgeous and the pool was cleanly kept and you could smell the chlorine. The staff was beyond helpful and very friendly! The price couldn't be beat!
  • EH
    Eugenia Russell Hargrove
    Dec 8, 2025
    5.0
    On Sunday, November 30, the Best Western hosted the Great Bake Off, with 20 professional and amateur chefs highlighting their sweet treats. The Bake Off is a great community event. The annual Bake Off supports the AKT Foundation, which supports families affected by domestic violence. The hotel offers plenty of parking for events.

Frequently Asked Questions About Best Western Premier The Central Hotel & Conference Center

What amenities does Best Western Premier The Central Hotel & Conference Center offer for travelers?

The hotel features free Wi-Fi, a fully equipped fitness room, an on-site restaurant, and ample meeting space for gatherings.

Where is Best Western Premier The Central Hotel & Conference Center located?

The hotel is located at 800 E Park Dr, Harrisburg, PA 17111, USA.