The Hampton Inn Harrisburg/Grantville/Hershey is in the perfect location for many activities. The hotel sits in a quiet area within 10 minutes of a variety of attractions . We are located only 1 mile from the new Hollywood Casino at Penn National, 7 miles from Hersheypark and ChocolateWorld and 10 minutes from golf courses, shopping and downtown Harrisburg. You will surely find enough to do. It's all here near our hotel in Grantville.
We feature 79 rooms all of which include refrigerator and microwave. Amenities include: an indoor pool w/hot tub, complimentary continental breakfast, in-room hair dryers and irons, complimentary local phone calls and cable TV w/HBO.
Your Satisfaction is 100% Guaranteed!
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, dust, and unclean bathrooms.
Customer Service
Several customers reported poor customer service experiences, including rude staff and unhelpful responses to complaints.
Room Maintenance
Guests noted issues with room maintenance, such as malfunctioning TVs, heating/cooling problems, and outdated facilities.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality, with items running out early.
Location and Value
The hotel is well-located for visiting Hershey Park, but many guests felt the value did not meet expectations given the price.
KK
Kat
2 days ago
1.0
This is probably one of the worst hotels I have stayed at in a very long time. The rooms are small for a double queen. You are on top of each other in them if you have more than two people in the room.
The bathroom was small and had no fan so the condensation just dripped everywhere. There was no conditioner. No body wash. No body soap. The toilet clogged the first time we used it.
The front desk had no bottled water for diamond members, only vending machines that did not accept cash so you had to pay extra for every item due to it being a credit card.
The pool had no towels and when I called to get some more the girl at the front desk said she couldn't leave so I had to go get them, dripping wet.
The breakfast area was hard to navigate since it was one way in, one way out and the food was below subpar.
The staff was nice and rhe room, other than the bathroom, was clean but that was about it.
I only stay at Hilton and affiliated hotels and this hotel is so far below Hilton standards. The one star is only for the staff.
ER
Edward Rone
4 days ago
3.0
We have stayed at this hotel at least 8 times on trips to NH; until this past week the last time was 2 years ago. The hotel is very convenient to the interstate, and the breakfast bar offering is up to par with other Hamptons. However, the hotel is in serious need of a remodel. The rooms just look tired. The TV at first showed nothing until I tightened a loose cable. When it finally showed a station it took 5 or 6 seconds for each channel change and with the volume at full 100 the sound was no more than a whisper, so no TV viewing. The hotel’s only elevator is slow. In the dining area a TV was annoyingly blaring some sitcom from 20 years ago making having a conversation difficult; not what you want listen to when you are having breakfast. Until the hotel is brought up to current standards for modern accommodations we will no longer use Grantville.
TT
TayBrew
Dec 31, 2025
5.0
Had a double queen room. Nothing special about it, but what's to be expected for a standard hotel room. Plenty of convenient lamps and lighting. Nice hutch for a closet. Not tons of drawer space. Good breakfast options reach day. (Skip the fake omlets.) Housekeeping staff was pleasant and helpful!
JC
Jerry C.
Dec 9, 2025
2.0
This is my third stay here this year. The only issue I had prviously is the TV service is horrible. The channels take 3 seconds to load, and there is not a TV channel guide. Before Covid, they used to have them in the rooms. They don't have them in the rooms, or a
QR code as many of the other over 200 Hilton locations I have stayed at have.
This trip, I got the room with the fireplace. My wife had a special medical appointment that we drove 2.5 hours to see the specialst doctor. I thought I would splurge and get the room with the fireplace to try and make her feel special.
The couch had numerous stains and was ripped as if it was in a college dorm room. Roadside motels would have thrown this couch out long ago. There weren't any wash cloths in the room. The vent in the bathroom had about a 1/4 inch of dust on it hanging off the vents. We had a suite, and there was massive amounts of dust in the rug where the door jamb meets the bedroom. No one has used the crevice tool in that room this year.
When I brough these concerns to the desk, I got the training video cliches of. " I apoligize, I apoligize." Not good enough.
I have read some recent reviews, and I can see this is not a location I can consider staying at again.
HA
H A
Dec 3, 2025
4.0
The location was perfect and the room was clean. Kids stay free! No issues at all except that they charge $50 extra if you need to pay the deposit in cash. Otherwise everything else was great. The sausage and eggs were so yummy! Between my daughter and I, we could have ate the whole pan lol
Frequently Asked Questions About Hampton Inn Harrisburg/Grantville/Hershey
What time can I check in and check out at Hampton Inn Harrisburg/Grantville/Hershey?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the Hampton Inn Harrisburg/Grantville/Hershey offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi available in public areas along with a public internet terminal.
Are pets allowed at Hampton Inn Harrisburg/Grantville/Hershey?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel?
Yes, self-parking is available for free at the Hampton Inn Harrisburg/Grantville/Hershey.
Does the hotel offer breakfast and other dining options?
The hotel offers a complimentary buffet breakfast. However, there is no on-site restaurant or bar.
What amenities are available at the Hampton Inn Harrisburg/Grantville/Hershey?
Amenities include an indoor pool with a hot tub, fitness center with elliptical machines and treadmills, 24-hour front desk, vending machines, and self-service laundry.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible, featuring accessible parking and elevators.
What nearby attractions can guests visit during their stay?
Guests can visit Hersheypark and ChocolateWorld located approximately 7 miles away, as well as the Hollywood Casino at Penn National just 1 mile from the hotel.
Are there other lodging options near Hampton Inn Harrisburg/Grantville/Hershey?
Yes, nearby hotels include Tru by Hilton Grantville, Days Inn Grantville Hershey North, and Holiday Inn Harrisburg (Hershey Area) I-81.
Where can I find fuel or convenience stores near the hotel?
Multiple gas stations and convenience stores are nearby such as Blue Rhino, Mobil, Blouch’s Mini Mart, Sunoco, and Shell.