Staybridge Suites Wilmington - Brandywine Valley by IHG

Reviews

• MV

  M V

  2 days ago
  5.0
  We had an extended stay here. The hotel is beautiful and very welcoming. Our room was very nice, clean and spacious. We had a two room double bed suite. The kitchenette came in very handy. It had a stove, microwave and a nice size refrigerator with an ice maker. The beds were really comfortable and the living room space had a desk too! They really thought of everything! They have a laundry facility right on the first floor and it's free ( laundry pods can be purchased at the front desk) how nice is that? The front desk, and the breakfast attendants were all really friendly and helpful. They have an array of breakfast choices at their buffet area every morning. I always started out my day with a great tasting cup of coffee. The fireplace and the seating area is warm and cozy. The hotel was also nicely decorated for the holidays! The property itself seems to be well maintained. The ladies that clean the rooms do a super great job and they were all so nice! Here is a shout out to Darrel, I had too many things to carry, and he helped carry my coffee for me! This is a great place to stay, a home away from home! 😊
• HP

  Haley Pitts

  Oct 16, 2025
  2.0
  If you are a person with a disability, make sure you read this review before booking your stay here! I stayed at this hotel recently with my husband. I am a full time wheelchair user so I made sure to book an accessible room. A few things met those requirements. A few did not. They had grab bars in the bathroom. Doorways were wide enough for my wheelchair. And I could roll up to the sinks in the bathroom and kitchenette unhindered. However, the bed was too high for me to climb into unassisted. The hand soap at the bathroom sink was bolted to the wall in such a way that it was impossible for me or anyone else from a wheelchair to reach. The same issue applied to the shampoo, conditioner, and body soap in the shower. It was bolted onto the wall opposite from the shower bench. I did address this with staff through their text communication system for the front desk. My texts went ignored until six hours after I had checked out. Had I know how inaccessible their accessible rooms were, I never would have stayed there. And I never will again. Non-disability related, the bathroom smelled like sewage stench was coming from the pipes the whole time we were there. A guest smoked right in front of the entry doors outside. Apparently the hotel has no policy against that so they allowed it. I will never stay at this hotel again. And I hope this review helps others with disabilities better able to decide if this hotel will be a good fit for them. Had my husband not been with me, I’d have been sleeping on the couch. **Editing to add something important I forgot to put in here. Another major issue I had was with the parking lot and the ability to leave the building in the case of an emergency. First, there was only five accessible parking spots. This meant the last two days of my stay, I had to park all the way in the back of the building, taking up two parking spaces so that I could get in and out of my vehicle with my wheelchair. This wouldn’t even have been as big of an issue had it not been for what I see as a major safety issue. There was only one way I could get into the building from the parking lot. That was through the front. I had to roll myself all the way around the building in the dark in the parking lot and hope nobody would hit me because the only other ramp to get on the sidewalk was blocked by a parking space. I don’t understand why any of the other exits in the building claimed to be wheelchair accessible. They had steep hills in front of them and then if you made it out that door, you still had to go all around the building to get off the sidewalk. That’s not accessible. That’s a safety issue.
• WR

  Wil Rood

  Oct 2, 2025
  5.0
  Een klasse apart wat service betreft. Ze staan altijd voor je klaar en helpen je ook als het niet om het hotel gaat. Dus activiteiten in de omgeving of waar je goed kunt eten
• TB

  Thomas Balka

  Sep 21, 2025
  5.0
  Probably the best Staybridge we've been to. Really nice people and terrific breakfast. Also, convenient location for visiting Longwood Gardens.
• MA

  Marianne Arundale

  Sep 6, 2025
  5.0
  Love this place!! Clean rooms and the happy hour on Monday- Wednesday afternoons is really a nice touch. Makes traveling for work not so bad when you receive such a welcome and clean environment!

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