Holiday Inn Erie by IHG

Reviews

• SM

  Scott Meneely

  Feb 13, 2026
  5.0
  Clean, comfy, and worked out just fine.
• SV

  Sriram Vellore

  Jan 15, 2026
  3.0
  Stayed 2 nights. Was planning on extending but checked out. No m/wave. Carpet needs to be replaced/cleaned better. House keeping missed cleaning the room. - Bed, trash, towels, coffee. Needed supplies and had to get to the front desk to pick it up myself. There were staff available and it was not busy. I understand it's a busy / industrial/ commercial location. But with Hilton & Marriott as neighbors, I'd have expected better quality, competitively.
• BK

  Bob Kanel

  Jan 1, 2026
  1.0
  BEWARE of BILLING FRAUD. Avoid staying at this location!!! They gave me an invoice for 235.04 but billed 502.56 to my credit card. The receptionist Paula refused to give me a receipt that showed what was actually billed plus any holds for incidentals. She said it was not her problem and she would not help. Now I will need to do a charge back. I am a platinum member and this is the worst customer service I have ever experienced from IHG. They have a fraud scheme at this hotel. CUSTOMERS BEWARE
• CC

  Cecilia Coleman

  Dec 28, 2025
  5.0
  I had the pleasure to stay here Christmas Weekend. Heather, front desk supervisor checked me and my family in. She made us feel welcome and she was very professional and accommodating to our needs for the 2 rooms that I made reservations for. Staff was friendly, room was clean and spacious. I was checked out by a nice lady name Joy who was also professional . Thanks for all the warm hospitality and looking forward to returning. I recommend this Holiday Inn …
• BM

  Brian M

  Dec 25, 2025
  5.0
  We have stayed at this location a few times, actually Christmas 2024 and Christmas Eve 2025. On our way south . The hotel is easy in and out from the interstate . It presents very well, seems the owner cares for their properties. This year we took the entry level room , not a King bed room like last year. We actually liked the entry level room a lot more , it felt bigger and brighter. The 5 foot shower was awesome and it was really good and clean . The $10 breakfast charge was well worth it for two, as others have said it's an actual sit down breakfast with table service . The food itself was very good , we all know what hotel breakfast scrambled eggs can be like . It was honest to god scrambled eggs not some milky custard thing. Too it's good to see here as well as in other locations the Covidity price gouging has ended. $110 all in , good value for a great room. Shout out to the desk person Kennedy, for matching the book it online price and just being nice to deal with. ( We couldn't book it online as the IHG member page was down )

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