Hilton Garden Inn Erie

4.2
1068 reviews

About

Hotel
The Hilton Garden Inn Erie Pennsylvania hotel is conveniently located just off exit 24 of Pennsylvania Interstate 90, in the heart of the Peach Street business district and only 10 minutes from downtown Erie and the Bayfront area. Presque Isle Downs Casino and Thoroughbred Racing and the incomparable Presque Isle State Park are also within easy reach. This beautiful new Hilton Garden Inn hotel adjoins the Ambassador Center, a banquet and conference facility with space for up to 1000 guests. The Hilton Garden Inn Erie Pennsylvania hotel is within a half mile of over 30 restaurants, the Millcreek Mall and Splash Lagoon Indoor Waterpark. Erie Airport is only 8 miles away and is serviced by our complimentary area shuttle. Nearby corporations to Hilton Garden Inn Erie Pennsylvania hotel include GE, Erie Insurance, Lord Corporation, St. Vincent Hospital and Milcreek Community Hospital. The campuses of Mercyhurt College, Gannon University, and Penn State Erie/Behrend are all within 5 miles and Edinboro University is just 20 minutes south. The Hilton Garden Inn Erie Pennsylvania hotel features 104 guest rooms, all with spacious work desk, complimentary wired and wireless high-speed internet access and a hospitality center that offers a microwave, refrigerator, and coffee maker. Irons, ironing boards, and hairdryers are standard in all hotel guest rooms. One and Two bedrooms with whirlpool are also available as well as meeting rooms and private dining room. The American Bar and Grille at the to Hilton Garden Inn Erie Pennsylvania hotel serves breakfast, lunch and dinner daily. The on-site business center is open 24-hours as is our fitness center. The indoor pool is open from 9am to 9pm daily. The Pavilion Pantry offers food and snack items as well as sundries. Room service is available from 6:30am to 10pm. *****Everything. Right where you need it.*****

Location

Hilton Garden Inn Erie
2225 Downs Drive, Erie, PA
16509, United States

Hours

Reviews

4.2
1,068 reviews
5 stars
600
4 stars
281
3 stars
85
2 stars
45
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, particularly at the front desk and bar.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment.

Room Quality

Feedback indicated that many rooms are dated and in need of renovation, with complaints about uncomfortable beds and inadequate amenities.

Breakfast Experience

Customers were generally dissatisfied with the breakfast options, citing high prices and poor quality compared to expectations.

Location Convenience

The hotel is well-located near shopping and dining options, making it convenient for travelers.
  • DL
    Daniel Legros
    Nov 8, 2025
    5.0
    On check in ,was a bit uncomfortable. We reserved a room on the first. And was told it was not available. It was under construction. But we head nothing and saw no workers????? Than that evening I ask for a drink at the bar. I watched the bar tender grab a bottle that was empty. Wish I would of taken a picture. The drink had no booze in it at all. He later came to our table and ask if I wanted a refill . I said no loudly there is no booze in the drink . I take a beer and watched him open it. This I don't think the Hilton ask the help to cut the drinks. I think the Bar tender is to lazy to go out back and get a fresh jug. Bar tender was tearabl. But breakfast was awesome thank to Rhiannon.
  • AU
    Amy Urso
    Sep 4, 2025
    5.0
    Joyce at the front desk was fantastic and very accommodating to every need that we had. Went above and beyond when she heard we were in town for a funeral. Thank you!
  • DD
    Denny
    Aug 17, 2025
    4.0
    Staff accomadating on check in,no one to be found on check out.In room coffee a fail,no coffee to be found on checkout.Bathtub would not hold water, bed was good.
  • CC
    CJ
    Aug 16, 2025
    1.0
    They assigned me a room that was already occupied and made me wait an excruciating two hours until it was resolved. To make matters worse, I had arrived two hours after my check-in time. It was a huge inconvenience, and they didn’t offer any concessions. If you can, please avoid this place.
  • JB
    J Brown
    Aug 9, 2025
    5.0
    Stayed lastnight for just one night but was awsome. Pillows a little flat so had to use two but won't knock this place. I believe Kimberly checked us in, tried to read the name tag but missed it. Got a message from her later. If she was the one to check us in she was extremely friendly and happy to help. Saw her mutiple times and always was in a good mood. Definitely awsome employee. On top of that recently renovated room and comfortable bed. Definitely a nice place.

Frequently Asked Questions About Hilton Garden Inn Erie

What are the check-in and check-out times at Hilton Garden Inn Erie?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hilton Garden Inn Erie offer free Wi-Fi to guests?

Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal.