Staybridge Suites Stroudsburg (East) Poconos by IHG

3.8
683 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to Staybridge Suites East Stroudsburg – Poconos. The newest extended stay hotel located in the heart of the beautiful Pocono Mountains. Our hotel is conveniently located near East Stroudsburg University, the Poconos Medical Center & The Shawnee Ski Resort off of I-80, Exit 309. Whether your travels bring you for business, leisure or academics we are just minutes from the quaint downtown Stroudsburg. You can be skiing at Shawnee or Camelback, hiking the Appalachian Trail, paddling the Delaware River or enjoying "the Niagara of Pennsylvania," Bushkill Falls. We're just minutes away from Camelbeach Water Park and the Crossings Factory Outlets. Stroll downtown, and enjoy dinner at a railroad depot or see a musical at a restored circa-1925 theatre. It's all right here near our hotel. So come for a visit, and get to know our mountain town resort. Extended-stay hotel travelers need a hotel that understands the unique needs of those in search of a home away from home and the Staybridge Suites – East Stroudsburg - Poconos. Your fully equipped suite provides you a full kitchen and adequate work space with complimentary Internet access. Enjoy our complimentary hot breakfast buffet, our evening Social reception (Monday - Wednesday) and 24-hour Pantry convenience store. While relaxing at our hotel, enjoy our indoor swimming pool (closed till July 2019), our BBQ pavilion, courtyard, and 24-hour fitness center.

Location

Staybridge Suites Stroudsburg (East) Poconos by IHG
561 Independence Road, East Stroudsburg, PA
18301, United States

Hours

Reviews

3.8
683 reviews
5 stars
306
4 stars
178
3 stars
60
2 stars
42
1 star
97

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests noted that while the rooms were clean and spacious, they were often outdated and in need of repairs, with issues like uncomfortable beds and broken fixtures.

Staff Service

The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude behavior and poor customer service experiences.

Breakfast Experience

The breakfast offerings were frequently described as mediocre, with some guests expressing disappointment in the quality and variety of food available.

Noise Levels

Several reviews mentioned noise disturbances from construction, traffic, and other guests, impacting the overall comfort of the stay.

Location and Amenities

The hotel is well-located near attractions and offers amenities like a pool and fitness center, but some guests felt the facilities were not well-maintained.
  • NN
    Niko
    3 days ago
    1.0
    Booking a hotel block is an ABSOLUTE NIGHTMARE. If you're having a wedding near by, don't even bother trying to book here. I've been reaching out since August 2025, it is now the end of November 2025 and I still haven't spoken to a single person that could book a block. The hotel itself is really nice and the front desk staff is very friendly but they are not allowed to book blocks. You must call corporate and they tell you someone will reach out but they never do. Then, I tried to book through Zola and they couldn't even get in touch with anyone. Staybridge is owned by IHG and managed by IPD. Staybridge tells me to call IHG, IHG connects me with IPD and IPD goes nowhere. Tonya avoids phone calls like it's her job. The Corporate office keeps hanging up on me when I'm on hold. No one else has reached out yet after 3 separate calls to corporate and leaving a request. Countless emails, phone calls, even texts; no returned calls. I even called Rick Norton, by accident, no answer.
  • BM
    B martin
    Nov 12, 2025
    2.0
    The hotel was under renovstions. It was extremely hard to check in and navigate through the hotel. Nobroom service, nor restaurant on site. Breakfast was limited to
  • DD
    D.J. Diepen
    Nov 2, 2025
    5.0
    Beautiful location... When remodel is done these facilities should be outstanding. Our suite was well equipped and luxurious. We only stayed one night, but we would have gladly stayed here longer.
  • MR
    Marie Ryden
    Oct 18, 2025
    1.0
    Awful experience! The door keys didn’t work! Every time I returned to my room. Once the staff brought up new keys- first one was a dud! Folks across the hall, lady on the elevator… all had key problems. It’s 39 degrees out and my heater is blowing cold air- but I couldn’t call room service because the phone in the room is dead- son next door also has a dead phone and not functioning key. And to think I paid to be agitated! Hope there isn’t a fire, because the stairs on my half of the building is closed for renovations. There are only 2 stairwells on opposite ends of the building and 1 elevator! I’m not enjoying myself! You’ve been warned!
  • PE
    Patrick Elsey
    Sep 17, 2025
    1.0
    Booked with the hopper app months ago. Hotel said hopper wouldn’t pay for room for whatever reason. Had to book at the front desk at a higher rate day of. Then had to fight with Hopper to get my refund for original room. Elevator was broken at my arrival so naturally I was stuck up on the 4th floor with a bunch of bags and a baby. The hallway to the stairwell was a Warzone due to construction. Thought about leaving in that moment. Finally made it up to my room and the room was fine and clean.

Frequently Asked Questions About Staybridge Suites Stroudsburg (East) Poconos by IHG

What time can I check in and check out at Staybridge Suites Stroudsburg (East) Poconos?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is breakfast included during the stay?

Yes, a complimentary hot breakfast buffet is available.