Holiday Inn Scranton East - Dunmore by IHG

4.3
703 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Discover the ultimate in comfort and convenience at the Holiday Inn Scranton-East in Dunmore, PA, centrally located on I-81, I-84, I-380 & I-80. Our spacious accommodations provide the perfect retreat, offering a choice of a luxurious King bed or two cozy Queen beds, comfortably hosting up to five guests. Begin your day with a mouthwatering made-to-order breakfast, and later, relax at our vibrant on-site bar and restaurant. Don't miss out on our fantastic Happy Hour every Friday from 4 PM to 8 PM, where you can indulge in half-price drinks and delicious appetizers.Whether you're planning an intimate gathering or a grand event, our flexible event space and on-site catering can cater to up to 650 guests, ensuring your occasion is nothing short of unforgettable. While you’re here, please take advantage of our heated indoor pool, fitness center, and game area, featuring a pool table, dart board, claw machines, and more. Book your stay today and turn every moment into a remarkable experience!

Location

Holiday Inn Scranton East - Dunmore by IHG
200 Tigue Street, Dunmore, PA
18512, United States

Hours

Reviews

4.3
703 reviews
5 stars
466
4 stars
117
3 stars
50
2 stars
28
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Cleanliness

While some guests reported clean rooms, others experienced issues with dirty linens and unclean bathrooms.

Noise Levels

Several reviews mentioned noise disturbances from the pool area and thin walls, affecting the overall comfort of the stay.

Dining Experience

The restaurant received mixed reviews; while some enjoyed the food and service, others reported issues with slow service and high prices.

Room Comfort

Guests appreciated the comfortable beds but noted issues with room temperature control and bathroom door designs.
  • AB
    Ani B
    2 days ago
    5.0
    As the owner of a multi-million-dollar company, I’ve worked with and observed countless employees across many industries, and I can confidently say the staff at the Holiday Inn in Dunmore, Pennsylvania is exceptional. Jade, a manager, sets the tone with her professionalism, efficiency, and genuine courtesy. She is polished, attentive, and clearly a strong leader who elevates the guest experience through her calm and capable presence. Jen, a newer team member currently in training, already shows remarkable promise. She is friendly, eager, and willing to jump in wherever needed — qualities that can’t be taught and signal a very bright future ahead. Erin, the desk manager, demonstrated extraordinary patience and professionalism while handling a prolonged phone call with a guest who repeatedly asked the same questions. For over fifteen minutes, she remained composed, respectful, and attentive — a true testament to her character and customer-service skills. It’s rare to see a team where every individual operates at such a high level. The Holiday Inn in Dunmore clearly understands that outstanding service starts with outstanding people.
  • DL
    Diana Lyman
    4 days ago
    5.0
    Beautiful clean rooms & comfy bed. The TV channels offerd are very focused on competitive sports, so if that's your thing this place is for you.
  • JL
    jim lewis
    Jan 4, 2026
    5.0
    Nice place, comfortable, clean. Restaurant, Pool. Staff was wonderful. Price was perfect. 3 days under $300. Excellent stay.
  • AA
    Alex
    Jan 1, 2026
    2.0
    COMPLETE FILTHY USED, STAINED, AND SMELLY BLANKETS! Everything was going pretty well until during evening called multiple times & had went down to desk for extra blankets, said they would "as long as they had more" called back 20 mins to see if anything was "found" said have fresh ones in the washer now, just need to wait for them to finish and then be dried. Less than 10 minutes later, blankets are brought to the room & they are COMPLETE FILTHY USED, STAINED, AND SMELLY BLANKETS!? No lie looked like poop and boogers all over the comforters, and smelled like men's cologne! So incredibly bad I don't see how they thought they were going to pass to anyone with eyes and a nose. UNREAL!
  • ZZ
    Zachary Zebrowski
    Dec 24, 2025
    4.0
    Good stay, could be better. No road noise. The shower had a wonbly floor. The bathroom door didn't close fully. And the soft drinks in the vending machine were $4.10 each. Rarely do DC prices beat other vending machines, but they did by a lot in this case.

Frequently Asked Questions About Holiday Inn Scranton East - Dunmore by IHG

What are the check-in and check-out times at Holiday Inn Scranton East - Dunmore?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast available at the hotel?

Yes, a made-to-order breakfast is available.