Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Discover the ultimate in comfort and convenience at the Holiday Inn Scranton-East in Dunmore, PA, centrally located on I-81, I-84, I-380 & I-80. Our spacious accommodations provide the perfect retreat, offering a choice of a luxurious King bed or two cozy Queen beds, comfortably hosting up to five guests. Begin your day with a mouthwatering made-to-order breakfast, and later, relax at our vibrant on-site bar and restaurant. Don't miss out on our fantastic Happy Hour every Friday from 4 PM to 8 PM, where you can indulge in half-price drinks and delicious appetizers.Whether you're planning an intimate gathering or a grand event, our flexible event space and on-site catering can cater to up to 650 guests, ensuring your occasion is nothing short of unforgettable. While you’re here, please take advantage of our heated indoor pool, fitness center, and game area, featuring a pool table, dart board, claw machines, and more. Book your stay today and turn every moment into a remarkable experience!
Location
Holiday Inn Scranton East - Dunmore by IHG
200 Tigue Street, Dunmore, PA
18512, United States
Hours
Reviews
4.3
679 reviews
5 stars
451
4 stars
111
3 stars
48
2 stars
27
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including dirty sheets, unvacuumed floors, and damp rooms.
Staff Performance
While many guests praised the friendly and accommodating staff, there were also reports of poor service and unprofessional behavior from some employees.
Noise Levels
Guests frequently mentioned noise disturbances from the pool area and bar, impacting their overall experience.
Dining Experience
The restaurant received mixed reviews, with some guests enjoying the food while others criticized the service and quality.
Comfort and Amenities
Many guests found the beds comfortable and appreciated the hotel amenities, though some noted issues with room features and layout.
- MSMike Shebeck1 day ago5.0This is an absolutely wonderful location. Everyone from front desk, restaurant staff, housekeeping and maintenance have been wonderful. I could only assume it’s from great leadership. Cory is also friendly, present and active around the property. Great place, highly recommend it.
- JYJayda Youngblood5 days ago5.0I don’t usually write reviews, but my experience at the Holiday Inn in Dunmore was so AMAZING that I had to make an exception. After a long drive, I walked in starving and ready for a good drink. That’s when I was greeted by the best bartender — Jen. She welcomed us with a big smile and the kind of personality you instantly connect with. She was personable, witty, funny, and truly elevated the entire experience. We love a bartender who can crack great one-liners and offer spot-on recommendations! The drinks were fantastic, and the soy salmon with rice was an absolute knockout. I’m so glad she suggested it. Jen took the time to ask what I liked and matched me with the perfect dish. That level of attention and care is rare these days. Even though it was just an overnight stay, the entire experience was exceptional. If I could give Jen 100 stars instead of 5, I absolutely would. We’ll definitely be staying here again on our travels — as long as Jen is behind the bar! Thank you, Jen!!
- MRMary Ramsey5 days ago5.0Stopped in for a quick dinner at the restaurant. Sat at the bar, Jen served us. She was wonderful! Such a sweet girl and a great bartender! We got pizza and boneless wings, everything was delicious! Will definitely be coming again, hopefully on a night Jen is working! :)
- MSMelissa SheehanNov 1, 20251.0DO NOT STAY AT THIS HOTEL! This hotel is so dirty and the staff doesn’t care. The sheets in my room were dirty and clearly never changed from the last guest that stayed in the room. Dead skin flakes all over the bed. Also, bugs were found in the bed. I checked out and didn’t not stay there. The hotel still charged me.
- MLMum2 LelolexNov 1, 20251.0Never got to the room stage to give review. Pulled in late Friday night. Website said rooms available. When we pulled up there were only 5 semi truck cabs and a handful of cars in the parking lot. The receptionist was more interested in talking to her friend in the lobby instead of actually doing any work. When she did force herself to get up and go to the desk, she stated there were no more rooms other than suites. With an extremely empty parking lot!! Poor customer service I’d say.
Frequently Asked Questions About Holiday Inn Scranton East - Dunmore by IHG
What are the check-in and check-out times at Holiday Inn Scranton East - Dunmore?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast available at the hotel?
Yes, a made-to-order breakfast is available.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at the hotel?
Dogs are allowed but cats and other pets are not permitted.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
What fitness and recreational facilities does the hotel provide?
The hotel offers a fitness center with elliptical machines and treadmills, as well as a heated indoor pool and hot tub.
Does the hotel provide any contactless services?
Yes, contactless check-in and check-out are available, along with digital guest room keys.
Are there any nearby restaurants or bars to the hotel?
Yes, The Bistro, an American restaurant and bar, and The Loading Dock Bar & Grill are nearby dining options for guests to enjoy.
What nearby options are available for transportation or travel services?
Guests can easily access nearby gas stations such as Sunoco and Joe's Kwik Mart for fueling; UBER services are also available for convenient transportation.
Are there any local attractions or landmarks near the hotel?
Dunmore Reservoir Number One is a nearby hiking trail and landmark that guests might want to explore before or after their stay.