Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
The Holiday Inn and Suites Philadelphia West is a full service hotel conveniently located in Drexel Hill, 10 mi from PHL Airport, just outside the city of Philadelphia, with access to local transportation.
Our hotel offers a 24 hr fitness center, complimentary parking, complimentary hi speed WiFi, Streetlight Kitchen and Bar, and is connected to the Drexelbrook Event Center with 45,000 sq ft of event space ideal for hosting social events, weddings, corporate meetings and more.
We are an IHG Green Engage hotel and a worldwide sustainability program participant.
Nearby businesses include Trinity Health, Philadelphia College of Osteopathic Medicine, SAP America, Comcast Corp, Wawa Corp, VWR International, AmeriHealth Caritas, Lincoln Financial Group, Monroe Energy, Title Alliance, Sherwin Williams Auto, Elwyn, and Boeing. Local colleges include Delaware County Community College, Villanova University, Haverford College, Widener University, Swarthmore College, Eastern University, Neumann University, and Williamson Trade School. Local attractions include the Philadelphia Zoo, Adventure Aquarium, King of Prussia Mall, Lego Land Discovery, Elmwood Park Zoo, and Philadelphia Navy Yard, Subaru Park, Citizens Bank Park, Lincoln Financial Field, Wells Fargo Center, Ardmore Music Hall, Lansdowne Theater, Chadds Ford Winery, Inn at Grace Winery, Brandywine Art Museum, Brandywine Battlefield, and Artillery Brewing Company.
Location
Holiday Inn & Suites Philadelphia W - Drexel Hill by IHG
5400 Ferne Blvd., Drexel Hill, PA
19026, United States
Hours
Reviews
4.4
503 reviews
5 stars
352
4 stars
81
3 stars
34
2 stars
16
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Brian and Lai.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some reported issues with room cleanliness upon arrival.
Room Quality
Rooms were generally described as spacious and comfortable, but some guests experienced issues with air conditioning and noise from neighboring rooms.
Restaurant Experience
The on-site restaurant received mixed reviews; while some enjoyed the food, others found it overpriced and had service issues.
Location and Accessibility
The hotel is noted for its quiet location and spacious grounds, but some guests mentioned difficulty finding it and issues with accessibility features.
- CBChellee Bloomer2 days ago3.0This hotel is awkward to get to. The pm front desk shift was on their phones every evening when we came back. There was also extremely loud music in the lobby every night. The lobby echos terribly. Breakfast is supposed to be from 630-10 but never started before 7 during our stay. The first day breakfast hadn't started at 730 do Brian and prima got the chef to make us something because we had waited so long And we're going to be late because of it. Brian and prima were great!
- CRCarol RobinsonNov 17, 20255.0I attended my 50th high school reunion, stayed overnight, and had the breakfast buffet at the hotel. Everything related to the event was well done. Staff everywhere were polite and helpful. Room was very nice with a very comfortable bed. Thank you so much.
- RMRhet Evans (Matosha)Nov 11, 20255.0Friendly. Clean. Has everything you need. This is a preferred spot for our team on business trips given the location and quiet area.
- ACAlisa CupcakeNov 9, 20255.0Cozy corner in the city, felt very safe and the parking lot is amazing. Special shout out to Quan the breakfast attendant, he was quick and attentive. Keith, the morning front desk agent was quick to deal with issues and always greeted us. And last but not least, thank you Ashley for the upgrade and breakfast tickets, they made my birthday/honeymoon feel that much more special! ❤️
- KKKrystiqueNov 8, 20254.0Good evening Family. Yolanda and I were invited to an event here. My childhood friend, Kenny, plays the saxophone and he were commissioned to give a show here. Kenny is an Events Entertainer and Consultant. I did not know that the hotel existed. I knew about Drexelbrook Swim Club since that was where my 10th grade Soph hop was. I did not know that when you drive past the Drexelbrook Swim Club, you come to this place. The Holiday Inn was nice inside and they had a fireplace, the remote kind. There is a restaurant in the hotel which is called the Streetlight Kitchen and Bar. It looked nice on the inside when you are looking into the restaurant. I arrived in a Lyft and waited for Yolanda to arrive. Kenny's event started at 5 pm and ended at 8 pm. When Yolanda arrived, we sat down in a booth and waited for a server to come over to our table. They kept going by us, never stopping. Finally the lady server stopped when we called her and gave us water, I wanted water with lemon. She informed us that Mohammad was our server. Muhammad finally came over and took our orders. The food took forever to come. But when it did, it was delicious!!! Yolanda and I enjoyed ourselves at the free concert. I would come back but I would not eat anything since the service here is not reliable. Have a good night, workout, be healthy, fit and Fabulous especially for people over 50 years of age. Our total bill was $81.22 - Outrageous!!! Yolanda also ordered a Mocktail - Peachy Keen.
Frequently Asked Questions About Holiday Inn & Suites Philadelphia W - Drexel Hill by IHG
What accessibility features are available at Holiday Inn & Suites Philadelphia W - Drexel Hill?
The hotel offers accessible parking and is mobility accessible, with an elevator available for guests.
Is breakfast provided at the hotel?
Yes, breakfast is available for guests at the hotel.
Does the hotel offer a fitness center and what equipment is available?
Yes, there is a free fitness center with elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn & Suites Philadelphia W - Drexel Hill?
Yes, pets are welcome at the hotel.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at the hotel?
Yes, free parking is available for guests at the hotel.
Is there a restaurant and bar on site?
Yes, the hotel features one restaurant, Streetlight Kitchen and Bar, which also has a bar.
How can guests get to the hotel using public transportation?
Guests can use nearby train stations such as Anderson Avenue station, Drexelbrook Station (SEPTA 101), and Drexeline station to reach the hotel conveniently.
What nearby attractions can guests visit before or after staying at the hotel?
Guests might enjoy visiting nearby attractions such as the Philadelphia Zoo, Adventure Aquarium, King of Prussia Mall, and the Philadelphia Navy Yard.
Is the hotel suitable for hosting meetings or events?
Yes, the hotel is connected to the Drexelbrook Event Center which has 45,000 sq ft of event space suitable for weddings, corporate meetings, and social events.