Business Details
About
Hotel
The Hilton Garden Inn Pittsburgh/Cranberry is just a short drive from downtown Pittsburgh, close to the University of Pittsburgh Medical Center, Westinghouse and Heinz. Our hotel offers an onsite bar and restaurant, indoor pool, business and fitness center. WiFi is complimentary and available throughout the entire hotel.
PNC Park and Heinz Field are located nearby, along with several other local fun things to do, such as Moraine State Park, where you can bike on trails, canoe or kayak on the 3,225 acre lake and cross country ski during the winter. Another nearby park is McConnell’s Mill State Park, which offers plenty of opportunities for hiking and rock climbing.
The Garden Grille and Bar is our onsite restaurant offering a variety of menu options for breakfast, lunch and dinner. Some of the nearby restaurants are Bravo! Cucina Italina, Primanti Brothers and Smokey Bones Bar and Grill.
Location
Hilton Garden Inn Pittsburgh/Cranberry
2000 Garden View Lane, Cranberry Township, PA
16066, United States
Hours
Reviews
4.3
817 reviews
5 stars
469
4 stars
214
3 stars
67
2 stars
30
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and professionalism of the staff, there were several reports of unhelpful or rude service, particularly at the front desk.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and poorly maintained common areas.
Noise Complaints
Guests frequently reported noise disturbances from other guests and ongoing construction, which negatively impacted their stay.
Room Quality
The quality of the rooms received mixed feedback; some found them comfortable and clean, while others noted issues like outdated decor and uncomfortable beds.
Breakfast Experience
Many guests were disappointed that breakfast was not included in their stay and found the buffet pricing to be excessive.
- MMmarc marcyOct 26, 20255.0close to everything. great staff hot breakfast served (buffet or a la carte) rooms were nice. water pressure a little lacking in the shower but that's me being picky noon checkout which is nice indoor pool and hottub with a decent gym
- BMBruce MillerOct 14, 20254.0Again, Google map insists I've been here and I have not. I do plan on staying at this location in the future.
- NJNathanael JenkinsOct 7, 20254.0Felt nicer in person than photos online suggested, the lobby and rooms were clean and pleasant. Bed was comfortable. There is a bar/ restaurant downstairs but it’s impossible to see how much anything costs in advance (and frankly felt embarrassing to ask how much my breakfast would cost) so I ate elsewhere. Cenci’s across the street was great. The hotel is in a decent location with a pleasant view of the sunset.
- LSLisa SperryOct 5, 20251.0Stayed in this hotel while visiting my daughter at college in Pittsburgh. The location was convenient with an easy drive in and out of the city. Friday night it sounded like the room next door was being remodeled. I was fine with the noise until in continued after 10 pm. Saturday night was worse for noise. From 10 pm on there was just constant talking echoing from the lobby down the hallway. I've never had a ground floor room before and I certainly never hope to experience it again. At midnight when my daughter complained about the noise the employee made excuses saying a wedding party had just returned to the hotel. At 2 am when I complained I was told well everyone just came back from the bar but it is quiet now. There was a group of people talking very loudly in the lobby as this conversation happened. I let the gentleman at the desk know that the noise from that conversation was very audible in my room and the noise had been near constant since 10 pm. He said "I do apologize but it has been quiet for the past hour" I asked if this is a normal level of noise so I know never to book a room at this hotel again but he didn't say much other than I apologize and it should be quiet now. I ended up deciding to drive home Sunday evening instead of staying a third night. The pool and hot tub both have lots of signs of aging. There was a dead bug smashed on the wall right by the lamp on the night stand, I wish I would have noticed sooner. The body wash and conditioner were empty, or low enough nothing came out of the pump. The towel rack is inside of tub which causes the towels to be damp when you go to use them. There were large gaps around the door, maybe this contributed to the noise in my room. Either way this was not what I have come to expect from Hilton brand hotels.
- MDMason DSep 17, 20254.0High quality room with basic features
Frequently Asked Questions About Hilton Garden Inn Pittsburgh/Cranberry
What are the check-in and check-out times at Hilton Garden Inn Pittsburgh/Cranberry?
The check-in time is 3:00 PM and check-out time is 12:00 PM.
Is WiFi available at the Hilton Garden Inn Pittsburgh/Cranberry?
Yes, complimentary WiFi is available throughout the entire hotel, including public areas and internet terminals.
Does the Hilton Garden Inn Pittsburgh/Cranberry have an on-site restaurant and bar?
Yes, the hotel features The Garden Grille & Bar offering a variety of menu options for breakfast, lunch, and dinner.
Are pets allowed at the Hilton Garden Inn Pittsburgh/Cranberry?
Yes, pets including cats and dogs are welcome at the hotel.
Is parking available and accessible at the Hilton Garden Inn Pittsburgh/Cranberry?
Yes, free self-parking is available along with accessible parking spaces.
What fitness facilities are available at the Hilton Garden Inn Pittsburgh/Cranberry?
The hotel offers a complimentary fitness center equipped with elliptical machines, free weights, treadmills, and weight machines.
Are there meeting rooms available at the Hilton Garden Inn Pittsburgh/Cranberry?
Yes, the hotel has 5 meeting rooms and conference facilities suitable for events and business gatherings.
What nearby restaurants can guests visit around Hilton Garden Inn Pittsburgh/Cranberry?
Guests can enjoy dining at nearby restaurants such as Bravo! Cucina Italiana, Primanti Brothers, Smokey Bones Bar and Grill, Cenci's Pizzeria & Bar, Noodles & Company, and Mintt Pizza and Indian Cuisine.
What nearby attractions or parks are close to Hilton Garden Inn Pittsburgh/Cranberry for outdoor activities?
Nearby attractions include Moraine State Park, which offers biking, canoeing, kayaking, and cross-country skiing, and McConnell's Mill State Park, known for hiking and rock climbing.
How can guests use local services such as banking and convenience stores near Hilton Garden Inn Pittsburgh/Cranberry?
Guests have access to nearby banks like S&T Bank and Charles Schwab, as well as convenience stores such as Sheetz, which is useful for snacks and essentials during their stay.