Best Western Plus Clarks Summit Scranton

3.7
719 reviews

About

HotelBest Western Plus
At the Best Western Plus Clarks Summit Scranton you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Clarks Summit Scranton will stand out among other hotels in Clarks Summit,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Clarks Summit Scranton will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Clarks Summit Scranton
820 Northern Blvd, Clarks Summit, PA
18411-2229, United States

Hours

Reviews

3.7
719 reviews
5 stars
305
4 stars
169
3 stars
92
2 stars
62
1 star
91

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several reviews highlighted cleanliness problems, including mold, hair in the shower, and dirty sheets.

Customer Service

Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and unresponsiveness.

Comfort and Amenities

Many guests enjoyed the comfortable beds and spacious rooms, but there were complaints about maintenance issues and outdated facilities.

Breakfast Quality

The breakfast received positive remarks for variety and quality, although some guests found it lacking in certain areas.

Location and Value

The hotel is well-located with good access to nearby amenities, and many guests felt it offered good value for the price.
  • JJ
    John
    Nov 26, 2025
    2.0
    Not a horrible stay the room was clean comfortable beds but the was poop I’m the shower drain it was gross my friend‘s bed had coffee stains all over it
  • VY
    victor yepez
    Oct 25, 2025
    1.0
    I stayed at this hotel for a work trip, and during my first stay, everything was actually very good. The rooms were organized and clean, the cleaning staff did an excellent job, and the rest of the staff was friendly and welcoming. The food was okay—not amazing, but decent for the price. Overall, that first experience was positive. However, my second stay was extremely disappointing. I made the reservation through a third-party app with the intention of paying at the counter, but instead, I was charged in full for two nights upfront. I knew I might not stay the second night, so I called immediately after booking to cancel the second night. I was told to wait and speak to the manager the next day. I followed their instructions and spoke with the manager before the 24-hour cancellation window had passed. Instead of helping, I was told it was “up to the third-party app.” I contacted the app and then tried again to resolve it directly with the hotel, including speaking to the manager again weeks later. After all that, they still refused to refund the second night that I did not stay, even though I followed all the rules and contacted them well in advance. This was extremely frustrating and shows very poor customer service. A good hotel should care about their guests and be willing to provide reasonable solutions, especially when the guest communicates clearly and on time. Sadly, that was not the case here.
  • JI
    Jonathan Isbell
    Oct 18, 2025
    5.0
    Was an excellent stay!! Highly recommend
  • SS
    S.B. Smulders
    Oct 8, 2025
    5.0
    Keurig net hotel. Grote, schone kamer. Heel goede verlichting, prima bedden. Ontbijt goed.
  • WC
    Will Cardona
    Sep 28, 2025
    5.0
    Overall good. Friendly staff and cleanliness.

Frequently Asked Questions About Best Western Plus Clarks Summit Scranton

What amenities are available at Best Western Plus Clarks Summit Scranton?

The hotel offers free Wi-Fi, spacious work desks in all rooms, in-room mini fridges, an in-house fitness room, and a restaurant on-site.

What are the check-in and check-out hours at Best Western Plus Clarks Summit Scranton?

The hotel is open 24 hours daily, allowing flexible check-in and check-out times.