At the Best Western Plus Clarks Summit Scranton you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Clarks Summit Scranton will stand out among other hotels in Clarks Summit,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Clarks Summit Scranton will provide you with the superior customer service that you are used to at any Best Western hotel.
Several reviews highlighted problems with cleanliness, including mold, hair in the shower, and wet sheets.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were criticized for being rude and unresponsive.
Breakfast Quality
The breakfast received positive remarks for variety and quality, though some guests found it lacking or repetitive.
Room Comfort
Many guests appreciated the comfort of the beds and the spaciousness of the rooms, although some noted issues with noise and maintenance.
Location and Amenities
The hotel is well-located with nearby dining options and amenities like a pool and gym, but parking was often mentioned as a concern.
VY
victor yepez
Oct 25, 2025
1.0
I stayed at this hotel for a work trip, and during my first stay, everything was actually very good. The rooms were organized and clean, the cleaning staff did an excellent job, and the rest of the staff was friendly and welcoming. The food was okay—not amazing, but decent for the price. Overall, that first experience was positive.
However, my second stay was extremely disappointing. I made the reservation through a third-party app with the intention of paying at the counter, but instead, I was charged in full for two nights upfront. I knew I might not stay the second night, so I called immediately after booking to cancel the second night. I was told to wait and speak to the manager the next day.
I followed their instructions and spoke with the manager before the 24-hour cancellation window had passed. Instead of helping, I was told it was “up to the third-party app.” I contacted the app and then tried again to resolve it directly with the hotel, including speaking to the manager again weeks later. After all that, they still refused to refund the second night that I did not stay, even though I followed all the rules and contacted them well in advance.
This was extremely frustrating and shows very poor customer service. A good hotel should care about their guests and be willing to provide reasonable solutions, especially when the guest communicates clearly and on time. Sadly, that was not the case here.
JI
Jonathan Isbell
Oct 18, 2025
5.0
Was an excellent stay!! Highly recommend
SS
S.B. Smulders
Oct 8, 2025
5.0
Keurig net hotel. Grote, schone kamer. Heel goede verlichting, prima bedden. Ontbijt goed.
WC
Will Cardona
Sep 28, 2025
5.0
Overall good. Friendly staff and cleanliness.
KC
Kevin Clemmons
Sep 18, 2025
5.0
Clean hotel, clean room! Good value! The only reason why I am giving 4 stars is because the elevators need some maintenance and upgrades. The elevators were wobbly and creaked. Functional but sometimes I felt like they could go out at any moment. What was incredible is that the staff knew about some problems with the elevators and they were already working to resolve them, BEFORE I informed them! Now that is solid staff!
Frequently Asked Questions About Best Western Plus Clarks Summit Scranton
What amenities are available at Best Western Plus Clarks Summit Scranton?
The hotel offers free Wi-Fi, spacious work desks in all rooms, in-room mini fridges, an in-house fitness room, and a restaurant on-site.
What are the check-in and check-out hours at Best Western Plus Clarks Summit Scranton?
The hotel is open 24 hours daily, allowing flexible check-in and check-out times.
Does Best Western Plus Clarks Summit Scranton offer free internet access?
Yes, free Wi-Fi is available for all guests throughout the hotel and in guest rooms.
Is there a fitness center available for guests at Best Western Plus Clarks Summit Scranton?
Yes, the hotel includes an in-house fitness room to help you keep up your workout routine.
What is the address and contact information for Best Western Plus Clarks Summit Scranton?
The hotel is located at 820 Northern Blvd, Clarks Summit, PA 18411-2229, US. The main phone number is +1 570-586-2730 and fax is +1 570-587-0740.
Are there dining options nearby Best Western Plus Clarks Summit Scranton?
Yes, nearby you can find several options including Sidney's lounge, Deacons Tavern, Tully's Good Times sports bar, Damons Grill steakhouse, and Echo Restaurant.
What nearby hotels are located around Best Western Plus Clarks Summit Scranton?
Nearby hotels include Ramada Clarks Summit Pennsylvania and Ramada by Wyndham Clarks Summit Near Scranton.
Are there convenient places for quick food near Best Western Plus Clarks Summit Scranton?
Yes, Subway, Krispy Kreme, and Dairy Queen are nearby for quick meals or snacks.
Can I access banking or ATM services near Best Western Plus Clarks Summit Scranton?
Yes, nearby ATMs and banks include CoinFlip Bitcoin ATM, The Exchange Network, Wayne Bank, and Wells Fargo ATM.
What is the current special offer at Best Western Plus Clarks Summit Scranton?
Guests who stay 2 nights will receive a $50 Best Western Gift Card as a special promotional offer.