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Candlewood Suites Philadelphia - Airport Area by IHG

3.8
(538 reviews)

Business Details

351 Welsh St., Chester, PA
19016, United States
(610) 874-3473
https://www.ihg.com/candlewood/hotels/us/en/chester/phlch/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Located in historic Chester Pennsylvania the oldest city in Pennsylvania. The Candlewood Suites Philadelphia Airport Area Hotel provides a convenient location just ten minutes away from the Philadelphia International Airport. We are only five minutes away from Subaru Park and 2 minutes away from Harrah's Casino with free shuttle service provided by the hotel. We are centrally located for those guests traveling for work with Comcast, Deloitte, Ernst & Young, McKinsey & Company, Kimberly Clark, Polonez, Stantec, Navair and Clariant Specialty Chemicals. We are an Extended Stay All Suites Pet Friendly property offering full kitchens with full size refrigerators, dishwashers, two burner stove tops, microwaves and dishes in all of our suites. Take time to hang out with the family outside at our gazebo equipped with two gas grills. Whether you stay with us for one night or long term stay, our apartment-like suites offer all inclusive amenities like free Wi-Fi to help keep you connected. We are pet friendly so you don't have to leave your companion at home. Take advantage of the Candlewood Cupboard, Lending Locker, guest self-service laundry room, Fitness Center and Business Center, all of which are available 24 hours a day. Come stay with us at the Candlewood Suites Philadelphia/Chester Pennsylvania.

Location

Candlewood Suites Philadelphia - Airport Area by IHG
351 Welsh St., Chester, PA
19016, United States

Hours

Reviews

3.8
538 reviews
5 stars
289
4 stars
85
3 stars
42
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Deposit Issues

Numerous customers expressed frustration over the hotel's high deposit hold and delays in refunding the deposit, with some claiming it took over 10 business days.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty rooms, bugs, and unkempt common areas.

Staff Attitude

Feedback indicated inconsistent staff friendliness, with some guests reporting rude or unhelpful interactions, particularly at the front desk.

Room Quality

While some guests appreciated the spacious and well-equipped rooms, others reported maintenance issues, such as clogged drains and inadequate amenities.

Location Issues

The hotel's location received mixed reviews, with some guests noting its convenience to the airport while others described the surrounding area as unsafe.
  • TT
    toplaymusik
    5 days ago
    3.0
    Service is lacking. Not very friendly or approachable. Staff doesn't really talk, and only minimally when spoken too. Washing machines and dryers were broken. Rooms were ok. A little crowded (mine was anyway but just because of to much furniture), but they were clean and CS offers a lot of amenities . Everything worked, decor was standard.
  • BT
    B T
    Feb 22, 2026
    2.0
    Every single area of this hotel had a different, unpleasant smell, the lobby and rooms smell like industrial disinfectant, the elevator smells like burning rubber. The room was dirty as you'll see from the pictures. The hotel is in a very run down part of town and has limited parking in the front. If you don't snag a spot, the other area is along the road in the back of the hotel, and based on where the hotel is, I doubt you'd want to take that walk. Service wasn't nice, but wasn't unfriendly either. They just did their job.
  • SL
    steven lassiter
    Feb 18, 2026
    5.0
    Wifey and I will be lodging at this nice place soon.
  • SC
    stephen cervantes
    Feb 17, 2026
    5.0
    At this property IHG (Candlewood Suites), the staff is very accommodating, the parking is excellent. Glad security at night is on the property and the reception have always been professional. Please keep up the great work!
  • PP
    Pyroruby
    Feb 7, 2026
    3.0
    Staying only for one night for a sports camp with a child, the lobby smelled like weed, the second floor hallway also. The TV never worked since we tried to turn it on…which isn’t a big deal as we are going to go right to sleep, but it would’ve been nice to have in the background. The bed is fine and it is clean with the water pressure so so.

Frequently Asked Questions About Candlewood Suites Philadelphia - Airport Area by IHG

Does Candlewood Suites Philadelphia - Airport Area offer free parking for guests?

Yes, the hotel provides free parking available for guests.

Is there an airport shuttle service available at Candlewood Suites Philadelphia - Airport Area?

Yes, the hotel offers a free airport shuttle service for guests.

Brand Certified Facts from Candlewood Suites Philadelphia - Airport Area by IHG

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