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About
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Located in historic Chester Pennsylvania the oldest city in Pennsylvania. The Candlewood Suites Philadelphia Airport Area Hotel provides a convenient location just ten minutes away from the Philadelphia International Airport. We are only five minutes away from Subaru Park and 2 minutes away from Harrah's Casino with free shuttle service provided by the hotel. We are centrally located for those guests traveling for work with Comcast, Deloitte, Ernst & Young, McKinsey & Company, Kimberly Clark, Polonez, Stantec, Navair and Clariant Specialty Chemicals. We are an Extended Stay All Suites Pet Friendly property offering full kitchens with full size refrigerators, dishwashers, two burner stove tops, microwaves and dishes in all of our suites.
Take time to hang out with the family outside at our gazebo equipped with two gas grills. Whether you stay with us for one night or long term stay, our apartment-like suites offer all inclusive amenities like free Wi-Fi to help keep you connected. We are pet friendly so you don't have to leave your companion at home. Take advantage of the Candlewood Cupboard, Lending Locker, guest self-service laundry room, Fitness Center and Business Center, all of which are available 24 hours a day. Come stay with us at the Candlewood Suites Philadelphia/Chester Pennsylvania.
Location
Candlewood Suites Philadelphia - Airport Area by IHG
351 Welsh St., Chester, PA
19016, United States
Hours
Reviews
3.8
517 reviews
5 stars
276
4 stars
82
3 stars
39
2 stars
35
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests reported poor customer service, including rude staff and unhelpful responses to issues.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty rooms, bugs, and unkempt common areas.
Reservation Problems
Several customers experienced issues with reservations being canceled or rooms being given away without notice.
Amenities and Maintenance
Guests noted inadequate amenities, such as lack of toiletries, malfunctioning air conditioning, and insufficient parking.
Positive Experiences
Despite the negative feedback, some guests praised the friendly staff and clean rooms, indicating a mixed overall experience.
- DTDeborah TrifosaNov 17, 20251.0Be careful with this hotel... really disappointed, I stayed in Candlewood Suite last Saturday 9 Nov 2025 and the deposit of $150 has not been refunded until today 17 Nov 2025. Sending email to them but no response, tried to contact and spoke with Julia receptionist and promised us to speak to manager and inform back to us , but still no clue or respond. We need the money before we back to Australia.... Unprofessional company, hold deposit too long. Unbelievable! Other hotels manage to refund deposits within 1-5 business days, what's going on with Candlewood ?! 🚨💸"
- HFHannah FatadeNov 12, 20251.0Checked in 8pm Friday night after landing. Went straight to bed. Woke up the next morning to shower bathtub clogged and had to bathe in a pool of my own filth. Then tried to brush my teeth, same thing clogged, had bugs bite me throughout the night. Made a complaint to staff and they sent maintenance man up, who also verbally agreed that the room was unfit for them to check someone into. Which the front staff responded that that’s not her problem. I have the whole conversation recorded. Now refusing to give me a refund because after the nastiness and the remarks made by their own staff I did not remain there for the remainder of my stay. They’re saying they have a non refund policy. Which is absolutely unheard of. To provide poor service and a room unsafe conditions to a customer and still deny a refund is absolutely absurd. They’re claiming I did try to resolve the matter with them, which I’m not understanding. If a maintenance man was sent to my room to try & resolve the issue, what do you call that?
- GMGwendolyn MitchellNov 3, 20255.0I really enjoyed staying at the Candlewood Suites. The room was clean and neat. The service was excellent. Would stay there again while visiting Philadelphia pa.
- NANinny AllenOct 14, 20255.0Excellent all the way around.
- AAAj ajSep 22, 20255.0Kera is amazing she always does a great job and makes sure we have everything we need when we check in from towels to comforters or anything in general always a pleasant stay!
Frequently Asked Questions About Candlewood Suites Philadelphia - Airport Area by IHG
Does Candlewood Suites Philadelphia - Airport Area offer free parking for guests?
Yes, the hotel provides free parking available for guests.
Is there an airport shuttle service available at Candlewood Suites Philadelphia - Airport Area?
Yes, the hotel offers a free airport shuttle service for guests.
What is the check-in and check-out time at Candlewood Suites Philadelphia - Airport Area?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Candlewood Suites Philadelphia - Airport Area?
Yes, both cats and dogs are welcome as pets at the hotel.
Does Candlewood Suites provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are there fitness facilities available at Candlewood Suites Philadelphia - Airport Area?
Yes, the hotel has a fitness center available for free, including elliptical machines and free weights.
Is housekeeping service available during the stay at Candlewood Suites?
Yes, housekeeping service is available for guests at the hotel.
What nearby attractions can guests visit when staying at Candlewood Suites Philadelphia - Airport Area?
Guests can visit Subaru Park, Harrah's Casino, or explore historic Chester city. Harrah's Casino is just 2 minutes away, and the hotel provides free shuttle service to nearby locations.
How can guests use public transit or shuttles to reach Candlewood Suites Philadelphia - Airport Area?
Guests can use the hotel's free airport shuttle service from Philadelphia International Airport or the local shuttle to nearby destinations, providing convenient transportation options.
Are there any dining or leisure options near Candlewood Suites Philadelphia - Airport Area for guests?
Yes, nearby dining options include Cheryl's Southern Style Restaurant and Goldo Pleta And Jannet Frappes. Guests can also enjoy relaxing at lounges such as Persona Lounge & Grille or visit local spas like Best Girlfriend.