Business Details
About
HotelTru by Hilton
At the junction of Interstate 81 and PA-31, we are less than 3 miles from downtown Chambersburg, Wilson College, and Nitterhouse Soccer Complex. Shippensburg University is less than 20 minutes away. Beautiful state forests, parks, and scenic trails surround the area: we’re happy to suggest spots for a Tru-ly local experience.
Location
Hours
Reviews
4.5
531 reviews
5 stars
362
4 stars
105
3 stars
38
2 stars
12
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with unclean sheets and towels.
Staff Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating.
Amenities
Guests enjoyed the various amenities, including the breakfast options, coffee bar, and recreational activities like foosball and a pool.
Noise Issues
Several reviews mentioned noise disturbances from outside traffic and thin walls affecting sleep quality.
Value for Money
Customers generally felt that the hotel offered good value for the price, with many highlighting the reasonable rates and quality of service.
- ZAZeina AJan 3, 20265.0Very clean, excellent customer service. Good variety at breakfast. We always choose Tru by Hilton during our travels since they are the best hotels for cleansiness and service. Location is very convenient since its right off the highway.
- EJERICA JAHNDec 29, 20255.0Impressed with how clean and updated this hotel is and the sheets were SO soft! Staff was friendly and loved the 24/7 coffee. Great breakfast also. Would stay again.
- LOLindsay OdellDec 21, 20255.0Such a great find! Reasonably priced and well located, but even better were the foosball tables and connect 4, pancake maker, hot chocolate bar, reading nooks, and watching the ducks in the river behind.
- BKBobr KurwaDec 19, 20252.0Upon entering the room, I immediately saw hair from the previous guests in the shower stall and on one of the two towels. But that didn't upset me too much. What really upset me was that my wife and I were given a room on the first floor, right next to the street door. Around 5 a.m., people started walking around and slamming doors every five minutes, on average. The cleaning lady started knocking on our neighbor's door at 10 a.m., even though checkout was at 11 a.m. My wife put a sticker on the doorknob so the cleaning lady wouldn't bother us, but through the door, I could hear her shouting and knocking on our neighbors' door, "Housekeeping!"
- JEJb's travel experiencesDec 12, 20255.0My stay at the Tru by Hilton was absolutely perfect from beginning to end. The moment I walked in, I was greeted with warm, friendly service that set the tone for the entire visit. The room was spotless, modern, and incredibly comfortable — exactly what I needed after a long day. The amenities were thoughtful, the atmosphere was vibrant, and every detail felt well-designed and intentional. Breakfast was great, the common areas were clean and inviting, and the staff went above and beyond to make sure everything was just right. Truly an exceptional experience. I can’t wait to come back
Frequently Asked Questions About Tru by Hilton Chambersburg
What accessibility features are available at Tru by Hilton Chambersburg?
Tru by Hilton Chambersburg offers accessible parking and an accessible elevator for guests with mobility needs.
Is there free breakfast provided at Tru by Hilton Chambersburg?
Yes, complimentary buffet breakfast is available for guests.
What are the check-in and check-out times at Tru by Hilton Chambersburg?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does Tru by Hilton Chambersburg offer pet-friendly accommodations?
Yes, both cats and dogs are welcome at the hotel.
Are there any fitness facilities available at Tru by Hilton Chambersburg?
Yes, a fitness center is available for free to all guests.
Is there parking available for guests at Tru by Hilton Chambersburg?
Yes, self-parking is available on the premises.
What green certifications or eco-friendly programs does Tru by Hilton Chambersburg have?
The hotel holds ISO 14001, ISO 50001, and Hilton LightStay certifications and implements programs like energy conservation and compostable food containers.
Can guests use digital keys and contactless check-in at Tru by Hilton Chambersburg?
Yes, digital guest room keys and contactless check-in/check-out options are available for a seamless experience.
What popular dining options are near Tru by Hilton Chambersburg?
Nearby dining includes Trojan Diner and Sports Bar, Ruby Tuesday, Long John Silver's, New Chambersburg Family Diner, Starbucks, McDonald's, KFC, and Dunkin' Donuts—offering a variety of sports bar, burger, seafood, coffee, fast food, and American cuisine options.
What nearby hotels might I consider along with Tru by Hilton Chambersburg for my stay?
Other hotels in the vicinity include Clarion Inn & Suites, Red Lion Inn & Suites Chambersburg, Suburban Studios, and La Quinta Inn & Suites Chambersburg, providing multiple accommodation choices nearby.
Are there convenient services like car rentals or currency exchange near Tru by Hilton Chambersburg?
For car rentals, Enterprise Rent-A-Car is nearby. Currency exchange services are available at the American Crypto Bitcoin ATM located close to the hotel.