Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG
3.5684 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites in Carlisle, PA. Our guests will experience true hospitality that has earned our 4.5 star rating from all of our wonderful staff members in each department. We are a prime location for travelers being right off of exit 226 for the Pennsylvania Turnpike I 76 and less than 2 miles off of I 81, exit 52 Middlesex. Located between the major cities of Harrisburg and Gettysburg, and approximately 35 min. away from Hershey Park, we are ideal for both business and leisure travelers. Carlisle hosts some of the biggest car shows in the world 3 miles away at the Carlisle Fairgrounds that run from late spring to early fall. We are also home to the Army Heritage Museum, which offers educational tours daily. Our local cuisine is within 5 miles of our hotel. In the heart of town you will find Dickinson College, making us a great location for both student families and alumni alike. Traveling for business? We are located conveniently across the street from Ahold-Delhaize corporate building and within 10 minutes of many of the local warehouses. Our facility is 100% smoke free and we offer free HSIA to all our guests. Our hotel has both standard rooms as well as suites, all of which contain microwaves, hair dryer and mini refrigerators. First floor of our hotel is pet friendly (with fee). We also have an indoor pool, hot tub and 24hr fitness center. In the morning we offer complimentary hot Express Start breakfast.
Location
Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG
1152 Harrisburg Pike, Carlisle, PA
17013, United States
Hours
Reviews
3.5
684 reviews
5 stars
256
4 stars
157
3 stars
80
2 stars
58
1 star
133
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained carpets, and unkempt bathrooms.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, they often noted that the staff seemed overwhelmed and unable to address the hotel's maintenance issues.
Facility Condition
The hotel is described as aging and in desperate need of renovations, with many guests mentioning peeling paint, broken fixtures, and general disrepair.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests finding it lacking in variety and quality, while others appreciated it.
Safety Concerns
Several guests expressed feeling unsafe due to the hotel's condition and incidents reported during their stay.
- LBLindsay BoggessNov 12, 20252.0This hotel is in dire need of some attention. The carpets in the hallways need replaced, the room smelled of straight up chemicals, there are zero USB ports in the bedroom, the bathroom serves its purpose. With that being said, the beds and pillows were comfortable. Essentially we got what we paid for. Definitely nothing exciting.
- NLNancy LaraNov 8, 20251.0Holiday Inn is my go to hotel . This one was VERY dirty and outdated. I didn’t feel comfortable spending the night there but it was too late to cancel the reservation. I don’t recommend staying at this location. I will not stay there ever again . The beds were squeaky and the pillows have a sweat smell .
- JJJJ JayahNov 7, 20251.0This hotel is absolutely disgusting. Smells of mildew and the beds are like laying on slabs of granite. Was in 5 different rooms over a 2 week stay for work. Every single room smelled and was dirty. I will never stay here again and my employer was made aware also. I'll be reaching out to corporate about this location as well. It literally made me ill.
- JMJo MagruderOct 24, 20251.0We reserved ahead and stayed here on our vacation and can honestly say this is the worst place we’ve stayed in. There was an overwhelming smell of bleach throughout the hotel. The carpet is extremely old, stained and coming up at the wall. The bed was fine, but I searched diligently for bedbugs before climbing in. Couldn’t use the tv remote because it was filthy nasty. It had nasty melted chocolate or some kind of food all over it. Also, as we were getting ready to go, there was a random man pacing outside wielding a very large knife or machete. We are proud iHG rewards members for over 24 years and we’ve never come across something like this. They need to bulldoze it and rebuild. The staff were friendly enough and the location was great. Do better, IHG!!
- RBRachael BrinkleyOct 9, 20251.0Staff is friendly enough, but hotel needs to be cleaned. Badly. Hallway carpet and walls are bad. Headboards above beds are gross and peeling. Not enough towels in room. When they came in to clean during stay they took dirty towels, but didn't leave more clean ones, and didn't make beds. Soap and shampoo in Dove bottles does not smell or lather like Dove soap/shampoo. The worst part however was the breakfast offerings. If you're looking to save money by eating the complimentary breakfast, you may want to think again. No cinnamon rolls, no pastries, just bagels & toast in zip lock bags. No waffles or pancakes, just a half pan of watery scrambled eggs and overcooked sausage and a pan of potatoes. Cereal options were there as long as you like skim milk, because that was the only option. I stay in IHG hotels a lot for work. This was the worst I'd been in.
Frequently Asked Questions About Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG
What time can I check in and check out at Holiday Inn Express & Suites Carlisle?
Check-in is at 3:00 PM and check-out is by 11:00 AM.
Does this hotel offer free breakfast?
Yes, a complimentary Express Start buffet breakfast is available for free to guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are allowed on the first floor with a pet fee.
What fitness facilities are available at the hotel?
The hotel offers a free 24-hour fitness center and has an indoor pool and hot tub for guests.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel has accessible parking and is mobility accessible with an elevator available.
Does the hotel provide contactless check-in or check-out?
Yes, contactless check-in and check-out options are available for guest convenience and safety.
Is housekeeping service available daily at the Holiday Inn Express & Suites Carlisle?
Yes, daily housekeeping is provided without the need to request.
Are there any nearby restaurants where guests can dine?
Yes, Hoss's Steak & Sea House is a nearby American restaurant where guests can enjoy meals.
What nearby convenience or gas stations can guests use?
Guests can easily access Rutter's, which is a nearby convenience store, gas station, and car wash.
Are there any local attractions near the hotel for leisure activities?
Yes, guests can visit the Army Heritage Museum for educational tours or explore Carlisle Fairgrounds, famous for car shows a few miles away.