Business Details
About
Hotel
Located in Carlisle,PA, the Best Western Carlisle South is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Carlisle South
101 Alexander Spring Rd., Carlisle, PA
17015-6953, United States
Hours
Reviews
3.7
189 reviews
5 stars
87
4 stars
38
3 stars
19
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including dirty bathrooms, unclean sheets, and mold.
Staff Attitude
While some guests praised the staff for being friendly and helpful, others reported rude behavior and poor customer service.
Room Quality
Guests noted that rooms were often in need of updates and repairs, with issues such as broken fixtures and uncomfortable beds.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Location and Value
The hotel is conveniently located near the highway and offers reasonable pricing, but many felt the quality did not match the cost.
- KDKatherine DOct 14, 20251.0Upon check in I asked for late checkout. Front desk was kind and courteous. They agreed to 11:30-12. We filled the whirlpool after I cleaned it myself (hair was all over the tub). The button is concave and we barely got it to turn on or off. The bed was super soft and worn in. Mirrors filthy around whirlpool. No vents anywhere in bathroom or by whirlpool. The heater smelled like burning hair. I turned it off so I was cold. No extra blankets anywhere. At 9:30am kids were in the hall screaming and planing for over 45 mins. Endlessly. At 11am on the dot the door was knocked on. Front desk (a different attendant) said its check out time. I said we have late checkout.. they told us last night 11:30-12 was fine; we didn’t check in until 11pm we had a very long drive. Her response was “we need you to go by 11:30”. No good morning, please, thank you; nothing. We’re two adults traveling quietly. There was no need for their attitude or lack of courtesy. We hadn’t complained about any of the above. We just wanted to relax after a long day. That is far from what we got. We won’t be back.
- EBEdward BeckerSep 25, 20253.0Tv not so good channel 4
- TTTimothy B (T-Bone)Sep 25, 20253.0Spent a night here for the Hersey RV show. Staff was nice and friendly. Room was ok, but there was a hole in the bathroom door. Also the light switch cover by the room door was broken and missing parts. Could have been a electrical shock hazard if you have little kids. Also the doors leading to the back parking lot didn't work correctly. You had to just open the right door a few inches then open the left door to get out.
- TSTimothy Renno SrJul 26, 20253.0The staff was very nice and polite, motel is clean, rooms are sub par for the price, not what I expected, My room definitely needed updated, but very clean. Breakfast was ok, no eggs available, but they did have cereal. There is a great diner right down the street.
- DHDavid HatchJul 24, 20255.0Lucked out with this Best Western, very nice staff, rooms were comfortable and clean, nice breakfast area. Pool was warm, but a little cloudy during my visit, they were addressing this situation. Was clear a couple days ago, the heat turned the pool some.. Price was reasonable for the area too. Plenty of parking, even room for trailers, RVs, or box trucks out back, sorry OTR drivers, no room for big trucks ..
Frequently Asked Questions About Best Western Carlisle South
Does Best Western Carlisle South offer complimentary breakfast?
Yes, Best Western Carlisle South provides free breakfast to all guests.
Is there a fitness center available at Best Western Carlisle South?
Yes, the hotel has a fitness center available for guests.
Can I order room service at Best Western Carlisle South?
Yes, room service is available at the hotel.
Is Best Western Carlisle South a smoke-free property?
Yes, the hotel is a smoke-free property.
Does Best Western Carlisle South provide Wi-Fi access?
Yes, free Wi-Fi is available throughout the hotel for guests.
What are the operating hours of Best Western Carlisle South?
The hotel is open 24 hours a day, 7 days a week.
What is the address and contact number for Best Western Carlisle South?
It is located at 101 Alexander Spring Rd., Carlisle, PA 17015-6953. The main phone number is +1 717-386-5156.
Are there other hotels near Best Western Carlisle South?
Yes, nearby hotels include Days Inn Carlisle South and Super 8 Carlisle South, offering additional accommodation options.
What nearby dining options are available around Best Western Carlisle South?
You can visit Hoss's Steak & Sea House and Bonanza Steakhouse for steak and seafood dining near the hotel.
Are there any local services or amenities near Best Western Carlisle South that guests might find useful?
Nearby services include Giant grocery store, Hartzell Eye Specialists, and several real estate agents like Jodie Erme and Maria Sapio Realtor, making it convenient for shopping and health needs.