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Best Western Carlisle

3.9
(624 reviews)

Business Details

1155 HARRISBURG PIKE, Carlisle, PA
17013, United States
(717) 243-6200
http://bestwestern.com

About

HotelBest Western
Located in Carlisle,PA, the Best Western Carlisle is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Carlisle
1155 HARRISBURG PIKE, Carlisle, PA
17013, United States

Hours

Reviews

3.9
624 reviews
5 stars
280
4 stars
170
3 stars
77
2 stars
40
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Service

Mixed reviews on staff service; some praised friendliness while others reported rudeness, particularly from a receptionist named Quinn.

Cleanliness Issues

Numerous complaints about room cleanliness, including reports of roaches, dirty bathrooms, and unwashed linens.

Breakfast Quality

Breakfast received mixed feedback; while some enjoyed the variety, others found it lacking in quality and freshness.

Room Condition

Rooms varied in condition, with some guests noting cleanliness and comfort, while others reported issues like broken fixtures and musty odors.

Value for Money

Many guests felt the hotel offered good value for the price, despite some concerns about cleanliness and maintenance.
  • VP
    Vijay Patel
    Feb 26, 2026
    5.0
    Very Very nice 👌
  • SM
    Sativa Mae
    Jan 11, 2026
    1.0
    Quin was rude! I won’t bother staying here again when I come to town. Not after that and then coming on here and reading the reviews
  • BB
    Brea Arvidson (Brea)
    Dec 20, 2025
    3.0
    Pet friendly, so that's nice. Front desk was accommodating and welcoming. They left us homemade Holiday cookies in the room, so that was thoughtful. The room? Wuf. Roaches, for one. I saw one scoot out to the cookie bag. The room was cold when we got there and figured out the heat was on or off, with no in between. The room smelled musty/damp even though it's winter and the heater should be drying it out. Beds were older, and visibly deeply sagging. Even at a quick glance, the bathroom could have been cleaner - dirt and dust left in the corners on the floor. The toilet seat was loose. I went to pull my phone charger out of the desk outlet and the entire thing came out of the wall. Seems like the reviews for this place are all over the place, so maybe some rooms are fine.
  • JS
    Jeff Stallone
    Oct 28, 2025
    5.0
    There was a small problem this morning and management took it and fixed. I still give it all the 5 stars. Because there are great people. The rooms are clean and the breakfast is just. Continental, but a good one.
  • TW
    TeKiesha Wiggins
    Oct 16, 2025
    5.0
    Both ladies at the front desk were welcoming very sweet and helpful. The gentleman working the breakfast area was friendly and had a beautiful smile for all! The room was clean, bed was comfortable. Breakfast was good, fully stocked and the area was clean. Location was easy access from the highway. We stayed here as a starting point to visit Gettysburg and it worked out great! We will be staying here anytime we travel through the area.

Frequently Asked Questions About Best Western Carlisle

What are the check-in and check-out hours at Best Western Carlisle?

Best Western Carlisle operates 24 hours a day, 7 days a week, allowing flexible check-in and check-out during any time.

Is free Wi-Fi available at Best Western Carlisle?

Yes, Best Western Carlisle offers free Wi-Fi access throughout the hotel for guests.

Brand Certified Facts from Best Western Carlisle

This information is certified by Best Western Carlisle and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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