Holiday Inn Express & Suites Pittsburgh SW - Southpointe by IHG
4.5533 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express & Suites - Pittsburgh/Southpointe is the jewel of the Southpointe Business Park. We are surrounded by gas and oil from the Marcellus Shale as well as being a technology and pharmaceutical hub. The Southpointe Business Park is home to Consol Energy, Halliburton, Ansys, Mylan, EQT, Schlumberger, Siemens, Crown Castle, Ness, Auma Actuators, Range Resources, and many more.
The Holiday Inn Express Southpointe is within walking distance of Towne Center Shopping Center which includes restaurants and shops. It includes upscale restaurants such as Toscana Brick Oven and Saga Japanese Steakhouse.
The Holiday Inn Express Southpointe is easily accessible from I-79. The hotel is just a few miles from Meadows Casino and Racetrack, Tanger Outlets, and Washington County Fairgrounds. A short drive to the north will take you into Downtown Pittsburgh where countless attractions can be found including PNC Park, Heinz Field, Consol Energy Center, Point State Park, Gateway Clipper, the Strip District, Carnegie Museum, Heinz History Museum, Andy Warhol Museum, and many more.
Location
Holiday Inn Express & Suites Pittsburgh SW - Southpointe by IHG
4000 Horizon Vue Drive, Canonsburg, PA
15317, United States
Hours
Reviews
4.5
533 reviews
5 stars
365
4 stars
108
3 stars
25
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some guests praising friendly staff while others report rude or inattentive service.
Cleanliness
Many guests noted that the hotel is clean and well-maintained, although some reported issues with room cleanliness.
Breakfast Quality
The breakfast offerings received varied reviews, with some guests enjoying the selection while others found it lacking or of poor quality.
Room Comfort
Overall, guests found the rooms to be spacious and comfortable, although some experienced noise issues.
Reservation Issues
Several guests reported problems with reservations, including cancellations and incorrect room assignments.
- NENick EdensJan 4, 20261.0We have went to this hotel every year since 2020. This used to be an amazing hotel. Sadly, it has fallen into disrepair and unfortunately is not kept clean. Would not recommend. Our first room was dirty, cushions off the chair, table moved, poop on toilet. No apology from staff or anything. Second room was only slightly better. Still not even an im sorry.
- CHChris HouseholderDec 27, 20252.0The hotel itself is nice enough but customer service that just terrible! We arrived a little early and were fine to wait. Melissa, the manager, at the front said check in was “promptly” at 4:00. At 4:15 we went to see if our room ready for check in and she proceeded to tell us that they were humans and not robots. Later she yelled across the room that our room as ready very rudely. She was rude for the entire interaction and never left her stool. She was however barking orders to her co worker. I have never written a bad review but today was unacceptable and warranted. We travel a lot and have never been treated the way Melissa treated us.
- ARAndrea RodriguezDec 22, 20255.0Real nice place and clean
- GTGloria TerzichDec 11, 20255.0Stayed 1 night for our grandson's hockey games both Sat & Sun. It was a clean, friendly, beautifully decorated (at Christmas time), hotel. We were very pleased and would definitely stay here again!!
- AWAngie WokochaNov 21, 20252.0Overall, my experience was a mix of positives and negatives. On the positive side, the hotel was impeccably clean, and the room met my expectations for comfort, making it suitable for my business needs. However, my stay was marred by significant issues with staff service and food quality. Upon arrival, I called ahead to request an early check-in, as I was a couple of hours away from the city. The call center assured me that this request would be noted, but I encountered confusion at check-in regarding both my early arrival of 3 pm and the late check-out of 1 pm, I had confirmed. With a male staff member at the desk. Moreover, interactions with staff were often frustrating they seemed inattentive and sometimes rude. A particular incident during breakfast stood out when I asked for assistance in locating items, the staff member simply pointed without offering any helpful guidance. Unfortunately, the experience was further dampened by the quality of food offered at the hotel. Overall, given the issues I faced, while the hotel had its merits, I would not recommend it due to the poor service and dining experience.
Frequently Asked Questions About Holiday Inn Express & Suites Pittsburgh SW - Southpointe by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Pittsburgh SW - Southpointe?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast included free of charge at the hotel?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in the public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Pittsburgh SW - Southpointe?
Pets, including cats and dogs, are not allowed at this property.
What fitness facilities are available at the hotel?
Guests can enjoy the free fitness center which includes elliptical machines, treadmills, and free weights.
Is the hotel accessible for guests with mobility restrictions?
Yes, the hotel provides accessible parking, is mobility accessible, and has elevators for guest convenience.
Are there meeting rooms available for business events?
Yes, the hotel features two meeting rooms suitable for business meetings and events.
What safety and sanitation measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, provides sanitizer, and practices safe food handling, among other protocols.
What nearby shopping and dining options are available near the hotel?
Within walking distance in Towne Center Shopping Center, you can find restaurants like Toscana Brick Oven and Saga Japanese Steakhouse and various shops.
How can nearby attractions enhance my stay at the hotel?
The hotel is close to Meadows Casino and Racetrack, Tanger Outlets, Washington County Fairgrounds, and a short drive from downtown Pittsburgh with attractions like PNC Park and Carnegie Museum, perfect for sightseeing before or after your visit.
What nearby professional services could I access while staying at the hotel?
Nearby businesses include Expert Pest, Liken Home Care, Colonial Life insurance, Producers Supply Company hardware, and various financial services like Liberty Wealth Strategies and Wells Fargo Advisors.