The Hilton Garden Inn Pittsburgh/Southpointe hotel is Washington, PA's finest hotel and largest conference center with the space and flexibility to hold any size event or meeting. Whether it is a board meeting for 25 persons or a sales conference for 1,000, the hotel can accommodate all your meeting needs under one roof. All the expectations of a downtown facility located just outside the hustle, the Hilton Garden Inn Pittsburgh/Southpointe hotel is located only 20 miles from the Pittsburgh International Airport and 15 miles away from downtown Pittsburgh, Pennsylvania.
Many reviews praised the staff for their friendliness, attentiveness, and exceptional customer service, particularly highlighting individuals like Cathy and Carolyn.
Cleanliness
Overall, guests found the hotel to be clean and well-maintained, although some noted minor housekeeping issues.
Breakfast Concerns
Several customers expressed disappointment regarding the breakfast not being complimentary and the quality of the food, with some feeling it was overpriced.
Event Hosting
The hotel received positive feedback for hosting events and weddings, with many guests appreciating the venue's ambiance and the staff's support during these occasions.
Maintenance Issues
Some guests reported maintenance problems, including issues with elevators, water pressure, and room amenities, which affected their overall experience.
WA
William Abramo
Dec 30, 2025
1.0
Room was very dusty. You could have written your name on top of the coffee maker! Red mold in the corner of the shower!
AJ
Amanda Jurish
Dec 27, 2025
5.0
Kathy or Cathy that worked the front desk last night at midnight was an absolute angel. After not getting in until almost midnight, she went above and beyond for my daughter and my niece. The rooms are nice and clean, hear works well. Looking forward to the rest of our stay!
LA
Lee Alphen
Dec 7, 2025
5.0
Cathy Giles is the very best front end manager. MJ is also extremely helpful. They both went out of their way to make sure I had everything I needed. This is a very welcoming place!
We had an event the next day and Cathy was a tremendous help again. She really goes out of ger way for people, not just me. I watched her interact with other guests too.
I imagine I will be back.
AR
ALI REHEIM
Dec 6, 2025
3.0
Was kinda bummed the breakfast wasn't complimentary. The rooms were ok. Booked this hotel specifically to have complimentary breakfast. I think the people who took the elevator down with me thought also the breakfast was complimentary. They stayed, I left.
Frequently Asked Questions About Hilton Garden Inn Pittsburgh/Southpointe
What are the check-in and check-out times at Hilton Garden Inn Pittsburgh/Southpointe?
Check-in time is 3:00 PM and check-out time is 12:00 PM at the Hilton Garden Inn Pittsburgh/Southpointe.
Does Hilton Garden Inn Pittsburgh/Southpointe offer free Wi-Fi for guests?
Yes, Hilton Garden Inn Pittsburgh/Southpointe provides free Wi-Fi available in public areas along with public internet terminals.
Is Hilton Garden Inn Pittsburgh/Southpointe accessible for guests with disabilities?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Are pets allowed at Hilton Garden Inn Pittsburgh/Southpointe?
Yes, both cats and dogs are welcome at Hilton Garden Inn Pittsburgh/Southpointe, making it a pet-friendly hotel.
What dining options are available at Hilton Garden Inn Pittsburgh/Southpointe?
The hotel features two restaurants including Jacksons Restaurant + Bar nearby, offers breakfast availability, a bar, vegetarian and vegan meal options, room service, and a vending machine.
What wellness and recreational facilities does the Hilton Garden Inn Pittsburgh/Southpointe provide?
The hotel provides an indoor pool with a lifeguard, a hot tub, a free fitness center, and kid-friendly activities.
Is there parking available and what are the arrangements for Hilton Garden Inn Pittsburgh/Southpointe?
Yes, self-parking is available for free at Hilton Garden Inn Pittsburgh/Southpointe; however, valet parking is not offered.
How can guests easily access Hilton Garden Inn Pittsburgh/Southpointe via transportation?
While the hotel is 20 miles from Pittsburgh International Airport and 15 miles from downtown Pittsburgh, it does not offer airport shuttle or transfer. Nearby car rental agencies such as Avis Car Rental and Budget Car Rental can assist with transportation needs.
What nearby dining options are convenient for guests at Hilton Garden Inn Pittsburgh/Southpointe?
Guests can enjoy nearby dining at Jacksons Restaurant + Bar, Jacksons - Southpointe, Eastern Palace (Chinese restaurant), and Subway for fast food and sandwiches.
Are there any nearby fitness or health services around Hilton Garden Inn Pittsburgh/Southpointe?
Yes, guests can visit The Health Club at Southpointe for fitness, Gretz Chiropractic and Southpointe Chiropractic & Fitness for chiropractic care, and medical facilities like Liberty Dialysis Southpointe and Fresenius Kidney Care Southpointe are nearby.