Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the brand new Holiday Inn Express and Suites in Butler PA. Located minutes from Slippery Rock University, Butler County Community College, Moranie State Park, Grove City Premium Outlets and many others, our property offers state of the art amenities with excellent customer service. Huge rooms appointed with high definition 42 inch LCD televisions, expanded work areas and complimentary wired and wireless high-speed Internet are yours to enjoy every day of the year. Start your day the right way with our Express Start complimentary breakfast and sleep in style with our signature Holiday Inn Express bedding program. Also available for you to use are our heated indoor pool and modern Fitness center. We are here for you at the Holiday Inn Express and Suites Butler, PA.
Location
Holiday Inn Express & Suites Butler by IHG
203 North Duffy Road, Butler, PA
16001, United States
Hours
Reviews
3.8
410 reviews
5 stars
191
4 stars
99
3 stars
36
2 stars
27
1 star
57
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold in bathrooms, and unkempt common areas.
Customer Service
Customer service experiences were mixed, with some guests praising staff friendliness while others reported rude interactions and poor management responsiveness.
Room Quality
Many guests complained about the condition of the rooms, citing issues like broken amenities, unpleasant odors, and even bed bugs.
Breakfast Quality
The breakfast offerings received negative feedback, with many guests describing it as subpar or poorly managed.
Location and Amenities
The hotel is well-located near shopping and dining options, but amenities like the pool and fitness center were often criticized for cleanliness and maintenance.
- AFAndrew FlynnDec 16, 20251.0Extremely poor customer service
- SLShawn LoweDec 12, 20255.0Best hotel in Butler
- EEEmilyDec 8, 20252.0Our room was terrible. The exhaust fan in the bathroom didn't work and was covered in so much dust and debris it's no wonder. The toilet paper roller was broken, big wads of hair on the shower wall. There was no lamp or over head lighting on the desk and our room lacked USB plug ins. Other rooms have them. The lack of attention to detail was incredible.
- ASAustin SalsmanNov 28, 20253.0The rooms are decent they are kinda ran down and for a work hotel it's to be expected. Room service is not very great they don't replace towels when left in hallway and when on night shift they never come in and clean room on the whole 14 days im staying
- IIIsaiah IsraelOct 29, 20251.0I was supposed to stay for 3 nights but ended up doing only 1 the smell was so terrible
Frequently Asked Questions About Holiday Inn Express & Suites Butler by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Butler?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, the hotel offers a complimentary Express Start breakfast, including a buffet option.
Does the hotel have accessible parking and facilities for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with elevators available.
Are pets allowed at Holiday Inn Express & Suites Butler?
No, pets including cats and dogs are not allowed at the property.
What fitness and recreation facilities are available on site?
Guests can enjoy a free fitness center with elliptical machines and treadmills, as well as a heated indoor pool and hot tub.
Does the hotel offer free WiFi and business services?
Yes, free WiFi is available in public areas and there is a business center for guest use.
Are there enhanced cleaning and safety measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, and offers contactless check-in and check-out.
How can guests book a room or access hotel amenities via mobile apps?
Guests can book rooms and view amenities using the IHG Hotels & Rewards app available on Apple and Android platforms.
What nearby places can guests visit for shopping during their stay?
Guests can visit Walmart Butler - Butler Commons, Butler Commons shopping center, Dollar Tree, Dollar General, and Game Stop for shopping needs.
Are there convenient nearby services such as grocery pickup or repair shops near the hotel?
Yes, Walmart Grocery Pickup & Delivery and iFixandRepair - Butler Walmart provide convenient grocery and repair services near the hotel.
What local attractions or entertainment options are near the hotel that guests might enjoy?
Guests might enjoy visiting Starr Hill Winery for wine tastings and tours, or grab a quick meal at Charleys Cheesesteaks nearby.