Hampton Inn & Suites Bethlehem

Reviews

• AH

  Amina Hussein-Day

  Feb 7, 2026
  4.0
  The pool is very crowded 😔 I was looking for a late night swim.
• SO

  Stephanie O'Keefe

  Jan 19, 2026
  1.0
  The General Manager, Mandy Wilson, took the time to personally meet with me to address my concerns prior to my departure. Mrs. Wilson has honored the 100% Hampton Guarantee. Mrs. Wilson was compassionate and fully addressed the customer service issues that I experienced during my stay. Thank you Mandy for your kindness.
• SA

  Samantha Acevedo

  Jan 16, 2026
  1.0
  I would not recommend this hotel. I stood a few nights to be closer to the hospital due to my 4 year old son being sick. During my stay I was accused of having a “dog” in my room when indeed I did NOT which CAMERAS show we’ve NEVER had a pet! They then “apologized” after inspecting the room. We were then supposedly credited the 100$ back they charged us which was NOT &it ended up ONLY being $7.00. 3 days later the cops were called on us because someone checked us in without payment which staff allowed since we been here for about a week and gave us till 830 pm to make payment. 8:02 I pull up to make payment and 5 mins later cops came knocking at the door. We explained we were given until 830 she then said yes but now the manager is saying you have to go. We then said no problem we understand is there a bill at all. We were told no. Upon on trying to check out the manager would NOT allow us nor cancel the reservation stating she’s going to report us to Hilton which I DO NOT UNDERSTAND why. She then accused us of owing 3 nights which staff said that’s NOT TRUE. We owe nothing! I honestly feel targeted because I had small children whom cries and felt they were the problem because how they made us feel yet there were children racing down the halls. The way this lady spoke treat me was UNEXPECTED as management. I was told I had to leave even with payment @9:15 with a 4 year old ill son battling a pneumonia,flu and staph infection. She’s needs to learn how to speak to customers she’s disgusting individual!!. Other wise Kenzie front desk was amazing & understanding
• BP

  Bryson Pita

  Jan 13, 2026
  1.0
  The walls here are PAPER thin. I can hear the person next to me use the bathroom, walk around, get into bed, open the shades, ANYTHING. Felt like I had no privacy my entire stay because of how much you could hear.
• DJ

  Dr Jen

  Jan 12, 2026
  5.0
  Tasi is a Gem! ​"I had a wonderful stay at the Hampton Inn & Suites, but what truly made my experience unforgettable was Tasi. ​As a traveler, you often encounter standard service, but Tasi is a complete breath of fresh air. From the moment I arrived, his positivity was radiant and his energy was infectious. He consistently goes above and beyond to ensure you feel not just welcomed, but truly taken care of. It’s rare to find someone so genuinely dedicated to guest happiness. ​I also want to give a shoutout to the housekeeping team. The room was immaculate and well-maintained, which I deeply appreciated. ​The facility is great, but Tasi is the reason I’ll be back. I would return to this specific hotel just to be welcomed by him again. If you're staying here, you're in excellent hands!

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